Job Description
Position Summary
The Digital Systems Integration – Vendor Coordinator Analyst is responsible for coordinating activities between stakeholders, Insight Global delivery teams, software vendors, implementation partners, service providers, and third-party consultants supporting the Model T digital systems ecosystem.
This role serves as the operational coordination point across all major digital platforms, including ERP, MES, PLM, CMMS, LMS, reporting platforms, infrastructure tools, integration partners, and supporting technology vendors.
Working under the direction of the Operations Manager – Digital Systems Integration, the Vendor Coordinator Analyst ensures vendor activities remain aligned with program priorities, implementation schedules, operational requirements, governance expectations, and deployment milestones.
The position plays a critical role in maintaining visibility across multiple vendor relationships, tracking commitments and dependencies, coordinating meetings and actions, monitoring deliverables, and ensuring implementation efforts remain synchronized with operational readiness activities.
This role is particularly important during system selection, implementation planning, Assembly launch preparation, and ongoing system optimization activities as additional platforms and vendors are activated.
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Key Responsibilities
Vendor Relationship Coordination
Serve as the primary operational coordinator between the Digital Systems Integration organization and external vendors.
Support relationships involving:
ERP providers
MES providers
PLM providers
CMMS providers
LMS providers
Data & analytics vendors
Implementation partners
Systems integration consultants
Managed service providers
Maintain visibility into vendor responsibilities, commitments, deliverables, and timelines.
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Vendor Onboarding & Engagement Support
Coordinate onboarding activities for new vendors and implementation partners.
Support:
Vendor introductions
Stakeholder alignment meetings
Governance reviews
Access requests
Project kickoff activities
Documentation collection
Communication planning
Help establish clear expectations between vendors, stakeholders, and delivery teams.
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Systems Selection Support
Support ongoing platform evaluation and selection efforts.
Coordinate activities associated with:
Vendor demonstrations
Discovery sessions
Requirements reviews
Technical evaluations
Stakeholder workshops
Selection documentation
Maintain records of vendor capabilities, evaluations, assumptions, and implementation considerations.
Vendor Governance Administration
Support execution of vendor governance processes.
Coordinate:
Weekly vendor meetings
Implementation reviews
Action item tracking
Escalation management
Deliverable reviews
Status reporting
Risk discussions
Maintain visibility into open issues, commitments, decisions, and implementation dependencies.
Deliverable Tracking & Accountability
Track vendor commitments and implementation milestones.
Monitor:
Project timelines
Deliverable due dates
Integration activities
Configuration milestones
Testing activities
Training deliverables
Documentation submissions
Provide proactive follow-up to ensure commitments remain on track.
Escalate delays or risks to DSI leadership as appropriate.
Integration Planning Support
Partner with DSI leadership and systems stakeholders to coordinate activities across multiple vendors and platforms.
Support planning efforts related to:
ERP integrations
MES integrations
PLM integrations
CMMS integrations
LMS integrations
Reporting environments
Data migration efforts
Help identify dependencies that may impact implementation schedules or operational readiness.
Assembly Launch Readiness Support
Support vendor coordination for Assembly go-live activities.
Coordinate vendor-related activities involving:
MES workflows
Production reporting
ERP interfaces
Data validation
User training support
Go-live preparation
Ensure vendors remain aligned to critical launch milestones and readiness requirements.
Implementation Risk & Dependency Management
Support tracking of:
Vendor risks
System dependencies
Resource constraints
Schedule conflicts
Integration challenges
Readiness concerns
Maintain visibility into issues that could impact project success or operational launch timelines.
Support development of mitigation strategies and escalation plans.
Contract & Commercial Coordination Support
Partner with Program Leadership, Procurement, and Commercial stakeholders to support vendor-related administrative activities.
Assist with:
Vendor information gathering
Scope documentation
Statement of work tracking
Renewal tracking
Deliverable verification
Commercial milestone visibility
This role does not negotiate contracts but supports visibility and coordination activities associated with vendor performance.
Stakeholder Communications
Facilitate communication between:
stakeholders
Insight Global leadership
Vendor project managers
Systems implementation teams
Operational workstreams
Ensure stakeholders have access to current information regarding vendor progress, priorities, and risks.
Provide recurring communication updates and meeting summaries.
Documentation & Repository Management
Develop and maintain centralized records related to vendor activities.
Manage documentation including:
Vendor contact lists
Meeting notes
Decision logs
Action registers
Project schedules
Risk logs
Deliverable trackers
Governance artifacts
Ensure records remain organized, current, and easily accessible.
Reporting & Status Visibility
Develop and maintain vendor-related reporting and dashboards.
Support visibility into:
Vendor performance
Project health
Timeline adherence
Open issues
Escalations
Action item status
Readiness indicators
Provide recurring reporting to DSI leadership and program stakeholders.
Continuous Improvement
Identify opportunities to improve:
Vendor coordination processes
Communication effectiveness
Governance efficiency
Deliverable management
Risk visibility
Stakeholder engagement
Support development of scalable vendor management practices as additional systems and partners are onboarded.
Phase 1 & Phase 2 Responsibilities
Phase 1 – Systems Discovery & Vendor Alignment
Support:
Stakeholder identification
Vendor mapping
Requirements workshops
Platform evaluations
Governance framework setup
Communication planning
Establish the foundational coordination processes required to support future implementation activities.
Phase 2 – System Deployment & Operational Readiness
Support:
Implementation coordination
Vendor status reporting
Action tracking
Integration readiness reviews
User acceptance testing coordination
Assembly launch support
Provide visibility into implementation progress and readiness throughout deployment activities.
Long-Term Vendor Governance
As systems mature, support:
Ongoing vendor management
Quarterly business reviews
Enhancement planning
Renewal planning
Continuous improvement initiatives
Cross-platform coordination
Ensure vendor relationships continue supporting long-term operational objectives.
Governance & Documentation
Maintain and support:
Vendor management repositories
Contact directories
Governance schedules
Risk registers
Action logs
Decision logs
Deliverable trackers
Status reports
Meeting minutes
Escalation records
Support audit readiness and documentation consistency across the DSI organization.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications
3–7+ years of experience in project coordination, vendor management support, PMO support, business operations, implementation coordination, or enterprise systems programs
Experience supporting software implementations, technology programs, business transformation initiatives, or operational deployment projects
Strong understanding of:
Vendor coordination
Project governance
Action tracking
Risk management
Systems implementation lifecycles
Stakeholder communications
Strong organizational and administrative capabilities
Excellent written and verbal communication skills
Strong attention to detail and follow-through
Nice to Have Skills & Experience
Preferred Qualifications
Experience supporting one or more of the following:
ERP Implementations
MES Implementations
PLM Programs
CMMS Deployments
LMS Platforms
Data & Analytics Programs
Experience supporting:
Manufacturing Operations
Data Center Infrastructure Programs
Semiconductor Operations
Enterprise Software Deployments
Digital Transformation Initiatives
Greenfield Site Launches
Experience with:
Microsoft Project
Power BI
SharePoint
Microsoft Teams
Smartsheet
JIRA
Confluence
Power Platform
CAPM, PMP, PMI-ACP, Lean Six Sigma, ITIL, or related certifications are highly desirable.
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Key Performance Indicators (KPIs)
The Digital Systems Integration – Vendor Coordinator Analyst will be measured against:
Vendor action item closure rates
Deliverable tracking accuracy
Schedule adherence visibility
Meeting and governance effectiveness
Risk and dependency visibility
Stakeholder communication timeliness
Documentation quality
Escalation management effectiveness
Vendor reporting accuracy
Stakeholder satisfaction
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.