Job Description
Position Summary
The Training and Development Manager is the accountable owner of workforce readiness and capability development across an entire manufacturing operation including Fabrication, Assembly, Logistics, and Facilities. This role leads a scalable, end-to-end training organization that supports new employee onboarding, role-based technical training, on-the-job coaching (OJT), safety certification, curriculum development, and continuous upskilling. The position is directly tied to production performance and quality outcomes, with a mission to reduce time-to-productivity and drive the retention outcomes identified as mission-critical supporting manufacturing operations in a greenfield environment.
Key Responsibilities
Training Strategy & Program Design — Develop and execute role-based training pathways aligned to operational requirements, SOPs, and production ramp timeline across Fabrication, Assembly, Logistics, and Onboarding functions.
Curriculum Development & Standardization — Lead centralized Instructional Design & Curriculum Development; create, maintain, and continuously improve training materials and certification standards using validated SOPs and workflows.
Training Delivery & Certification — Execute instructor-led training, hands-on instruction, and OJT validation across all roles; manage Technical Trainers and OJT Coaches responsible for skill development and certification.
Safety Training Program — Own the comprehensive, role-aligned safety training program across three tiers: Baseline General Safety (OSHA 10, Hazard Communication, PPE, Emergency Readiness), Functional Safety (Machine Guarding, Electrical Safety, NFPA 70E), and Role-Specific Certifications (Hot Work, LOTO, Crane/Rigging, Forklift, etc.). Ensure 100% training completion prior to deployment.
Workforce Readiness & Onboarding — Co-develop and deliver structured onboarding-for-success model that embeds end client and Insight Global’s values, SOPs, and performance expectations from day one; accelerate time-to-productivity for all new hires across the 1,050-person workforce ramp.
Learning Management System (LMS) — Support LMS deployment and administration; manage digital learning platforms, assessments, and performance tracking; leverage platforms such as ToolingU (600+ manufacturing courses) and TPC for customized industrial skills training.
Training Governance & Performance Tracking — Own training KPIs including Training Material Readiness/Completion, onboarding completion rates, certification readiness, and training effectiveness metrics; report into governance cadences across all four delivery phases.
Continuous Improvement & Knowledge Retention — Refine training programs based on operational feedback, quality outcomes, and performance metrics; baseline training effectiveness by role/shift; optimize via retraining and upskilling programs.
Modular Expansion — Scale the training organization to support optional bolt-on extensions including Warehousing Training, Facility Training, and Equipment Maintenance Training, each with dedicated training leadership, function-specific curriculum, and independent KPIs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Qualifications
7+ years of experience in training and development management within manufacturing, data center, or industrial operations environments
Proven experience standing up training organizations for greenfield or high-volume ramp operations (500+ personnel)
Deep knowledge of manufacturing safety training programs (OSHA 10/30, NFPA 70E, LOTO, Crane/Rigging, Forklift, etc.)
Experience with LMS platforms (ToolingU, TPC, or equivalent), instructional design methodologies, and competency-based training models
Six Sigma or Lean certification preferred; experience integrating training outcomes with production performance metrics
Strong curriculum development skills with experience creating role-based, function-specific training modules
Excellent stakeholder management skills with ability to co-develop training content with client leadership and SMEs
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.