Job Description
We are seeking a mid‑level ServiceNow Developer to join a collaborative team supporting multiple clients and ServiceNow applications in an agile delivery environment. This role is well suited for a developer who is comfortable working across multiple workstreams, managing sprint-based work, and operating effectively when requirements are evolving or incomplete.
The ideal candidate brings at least 3 years of hands‑on ServiceNow development experience, is organized, able to prioritize work across sprints, and can work independently while collaborating with a senior technical team. Experience in an MSP or consulting environment and ServiceNow certifications are considered strong assets but are not required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Minimum 3 years of true hands‑on ServiceNow development experience
Demonstrated ability to support multiple ServiceNow applications and/or multiple clients simultaneously
Experience managing work in an agile environment, including sprint assignments and story management
Strong organizational skills with the ability to prioritize across sprints and projects
Hands‑on experience with custom ServiceNow development (scripting, scoped apps) and configuration
Experience with one or more ServiceNow modules such as ITOM (preferred), ITSM, GRC or Vulnerability Response
Comfortable working independently while leveraging teammates as resources
Strong communication skills and ability to work effectively when requirements are not fully defined
Nice to Have Skills & Experience
Prior experience working in an MSP or consulting environment
ServiceNow certifications (CSA, CAD, CIS, or similar)
ITOM experience (Discovery, Service Mapping, Event Management, CMDB)
Experience working in a regulated or compliance-driven environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.