Job Description
Network Operations & Monitoring
• Manage and monitor fiber optic network performance to ensure uptime and reliability.
• Operate and maintain a 24x7x365 Network Operations Center (NOC) environment.
Network Design & Planning
• Develop and implement network architecture strategies for scalability and security.
• Plan upgrades and expansions for Middle Mile Broadband Network infrastructure.
Security & Compliance
• Apply best practices for network security and risk mitigation.
• Ensure compliance with ITIL framework and organizational standards.
Troubleshooting & Support
• Diagnose and resolve complex network issues across MPLS, DWDM, and Cisco platforms.
• Provide support for networks with 500+ managed devices and 500+ locations.
Collaboration & Documentation
• Work with cross-functional teams on network projects and service improvements.
• Maintain accurate documentation for network configurations, incidents, and changes.
Client & Stakeholder Engagement
• Support clients across large geographic areas (5,000+ square miles).
• Communicate technical solutions clearly to non-technical stakeholders.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
10+ years managing large-scale fiber optic networks.
10+ years experience with MPLS and DWDM technologies.
10+ years working with Cisco routed and optical network infrastructure.
Proven ability to:
• Oversee network operations.
• Ensure network security.
• Lead network planning and design.
Bachelor’s degree in a technical or engineering field.
Nice to Have Skills & Experience
CCIE Service Provider certification
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.