Job Description
-Drives the defined enterprise cloud product vision, strategy, roadmap, goals; develop requirements and evangelize to stakeholders and peers to gain alignment and engagement.
-Establishes the strategic approach for the management and monitoring of a product based on broad functional goals. Responsible for prioritization of features and capabilities.
-Reviews the identified technical problems and solutions delivered by the team. Accountable for accurate and timely identification of risks, issues and changes required for their -Contributes to department strategy and goals. Leads in conducting research and analysis, understands the competitive landscape and the industry environment. Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations
-Owning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team.
-Create product related awareness and marketing materials and evangelize the product and product strategy.
-Collaborate with Engineering, Operations, and product team members on a day-to-day basis to define and implement roadmaps for enterprise cloud.
-Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.
-Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption.
-Be a promoter of the Cloud platform services to the American Express community and put continuous measures to increase Customer Net Promoter Score.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-10+ years of experience in Product Management
-BS in Computer Science or equivalent experience
-Technical expertise in Kubernetes; specifically having worked on service meshes and handling deployments for application deployment
-Strong experience with network; specifically with Load Balancing
-Experience and understanding of Serverless, Databases, compute, storage, security, and observability tools in any cloud environment.
-Experience driving cloud infrastructure services product delivery
-Experience building enterprise scale technical product requirements and delivery of private/public cloud services.
-Understanding of application development ecosystem across several languages (Go, Python, etc.) and ability to drive the developer requirements across cloud product services.
-Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services.
-Distill a complex set of requirements into defined deliverables.
-Explain complex concepts in a way that enables the team to understand what they are doing and why.
-Experience with agile methodology to drive software development and delivery.
-At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including: Agile Practices, Business Analysis, Analytical Thinking and Cloud Infrastructure Product Knowledge.
Nice to Have Skills & Experience
-MBA
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.