Director of Front Office Operations

A client in the hospitality industry is looking to add a Director of Front Office Operations to their team in Sedona, Arizona. They will be responsible for overseeing all front desk and guest service functions to ensure exceptional hospitality and operational efficiency. They will managing staff performance, training, scheduling, and collaborating with other departments. They will also contribute to administrative duties such as payroll, revenue strategy, and maintaining service standards. This resort has been newly rebranded from Diamond Resorts to Hilton Grand Vacations so they are looking to add a strong leader to have a focus in process improvement and transformation. They will be supporting a resort with around 200 rooms.

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2 years of experience as a department head
Hospitality experience in a resort or hotel environment

Bachelor's degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.