Job Description
Insight Global is seeking a Senior Network Tools Administrator (Subject Matter Expert) to support a U.S. Government customer. This role is responsible for ensuring the optimal performance, functionality, and security of LAN/WAN network systems. The selected candidate will manage, monitor, and support network operations, address performance issues, and enforce security protocols.
• Provide O&M support for all instances of DX Spectrum and Aria Ops deployed throughout the environment.
• Manage and maintain DX Spectrum users across various locations to include creation, updating, and deletion.
• Create, review, edit, distribute, and maintain TTPs and SOPs as related to the DX Spectrum.
• Provides a knowledge base related to DX Spectrum to GEF personnel regarding configurations and usage.
• Assist with design and deployment plans as needed per customer and mission requirements.
• Oversee management of GEF DX Spectrum deployment supporting various NEC locations.
• Installation of Spectrum application for various GEF/NEC locations per mission requirements.
• Communicate will other team leadership concerning manning requirements, personnel issues impacting operations, and completion of all assigned tasks.
• Work with vendor engineers for DX Spectrum issues requiring escalation outside of the organization.
• Submit, track, and monitor Spectrum issues and requests with Service Now incidents.
• SME for providing tier 2 support and triage.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Active DoD Clearance
IAT II or higher
5+ Years of Networking Experience
Strong understanding of Networking in a Virtualized Environment
Strong experience with STIG implementation
Willingness to obtain a networking related certification within 6 months of hire (if you dont already have one)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.