Senior UX Researcher

Post Date

Oct 04, 2024

Location

Scottsdale,
Arizona

ZIP/Postal Code

85258
US
Dec 16, 2024 Insight Global

Job Type

Contract

Category

Designer

Req #

SJC-739154

Pay Rate

$70 - $87 (hourly estimate)

Job Description

Insight Global is looking for a Senior UX Researcher for a company leading in the Fintech space. This Senior UX Researcher will go onsite two days a week in one of the PayPal offices. You will play a role in developing deep understanding of consumers and merchants globally. You will work alongside your cross-functional team members to influence decisions and ultimately deliver the best possible experience for our customers around the world. Their cross-functional team of designers, researchers, engineers, and product leaders partner to deliver unique and meaningful products for millions of customers around the world. We can pay $70-80/hour depending on where you live.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

-8+ years experience as a UX researcher with at least a bachelors degree
-need to sit near a PayPal office (can go onsite 2 days a week)
-Enterprise experience
-Experience doing qualitative and quantitative research
-Expert in Figma
-Miro experience or another remote collaboration tool that is similar
-Has experience with variety of research tools to conduct both moderated and unmoderated studies
-Has used research tools such as dscout, usertesting, or MUIQ
-Experience planning with stakeholders and has done a road map or plan from start to finish
-Strong storytelling skills

Nice to Have Skills & Experience

-Has a fintech background
-has customer service/customer support experience
-has merchant and consumer experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.