An oncology provider in Goodyear, AZ is looking to hire a dynamic Telephone Operator to join their growing team. You will be responsible for answering incoming calls from the Goodyear and Prescott location. You will transfer the incoming calls to the computer and through their EMR system. You will need to be comfortable working in a fast-paced environment with high call volume. You will be responsible for various customer service functions while communicating effectively to provide assistance to customers by phone. You will be responsible for decision quality and responding to customer inquiries effectively and efficiently while resolving problems related to services provided by the company.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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-Experience as a medical receptionist or pre-service coordinator experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.