Front Office Administrator

An oncology provider in Goodyear, AZ is looking to hire a dynamic Front Office Administrator/Customer Service Representative to join their growing team. You will be responsible for answering incoming calls from the Goodyear and Prescott locations. You will transfer the incoming calls to the computer and through their EMR system. You will need to be comfortable working in a fast-paced environment with high call volume. You will be responsible for various customer service functions while communicating effectively to provide assistance to customers by phone. You will be responsible for decision quality and responding to customer inquiries effectively and efficiently while resolving problems related to services provided by the company.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

-High School Diploma
-3+ years as a front office admin or customer service representative
-Experience working in an environment with high call volume
-Must be extremely organized, detail-oriented, and be able to multi-task
-Proficient with computer systems and Microsoft (Outlook, Office Word, Excel)

-Experience as a medical receptionist or pre-service coordinator experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.