Production Support Travel Analyst

Post Date

Jun 25, 2024

Location

Phoenix,
Arizona

ZIP/Postal Code

85054
US
Aug 08, 2026 Insight Global

Job Type

Contract

Category

Desktop Support

Req #

PHX-714474

Pay Rate

$48 - $72 (hourly estimate)

Job Description

A large financial services company is looking to hire a production support travel analyst to join their team. This is a fully remote contract role supporting the travel subsector of the company. This person will be managing support tickets, doing root cause analysis on travel tickets, communicating with stakeholders and tech teams to escalate issues, and working with developers and engineers to ensure systems are running correctly.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

- 3-5 years travel industry experience
- 3-5 years experience with Sabre travel system
- Excellent communication skills written and verbal
- Experience working with travel mid office

Nice to Have Skills & Experience

- Experience as a travel agent or travel counselor

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.