Remote Arbitration Specialist

Post Date

Apr 03, 2024



ZIP/Postal Code

Jul 27, 2024 Insight Global

Job Type




Req #


Pay Rate

$21 - $31 (hourly estimate)

Job Description

A large Insurance company is looking for a remote Arbitration Subrogation Specialist to join their team.

This person will:

- Process carrier to carrier subrogation files in varying lines of business including property, restitution and product liability.

- Review files using a diary system in order to handle correspondence.

- Respond promptly and professionally to client, insured, carrier requests as well as other incoming calls.

- Review files for adequacy of investigation and measure of damages to determine whether to pursue arbitration.

- Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence in the SCP & Nuvue systems as well as applicable client systems.

- Process letters and authority requests.

- Research the application of laws and statutes as it applies to specific claims in each state.

- Negotiate adjusted settlements with claimants, carriers and attorneys.

- Prepare and distribute settlement offer information to client.

- Assist the Specialist I and II with day to day questions and system restraints.

Arbitration Specific Responsibilities:

- Respond professionally and promptly to telephone calls and emails from client brokers, insured, general adjusters, claimants, witnesses, attorneys, and underwriters.

- Review files using a diary system in order to handle correspondence.

- Prepare and review the initial applicant Arb, counter and response/counter Arbitrations

- Research the application of laws and statutes as it applies to specific claims in each state.

- Communicate effectively with insured, general adjusters, claimants, witnesses, attorneys, experts and underwriters in order to obtain and or provide necessary information.

- Determine appropriate claim amounts and review subrogation. Evaluate claims based on information and liability factors.

This position will be a temp to hire position. Contract length is expected to be 6-month contract with conversion to a full-time employee once the 6-month period is completed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to

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Required Skills & Experience

* High school diploma or GED, college degree preferred

* Five to eight years of proven subrogation or claims experience that includes substantial exposure to carrier to carrier claims is preferred

* Three to five years previous Arbitration writing experience is preferred.

* Ability to type 30 WPM with 85% accuracy

* Successful completion of relevant insurance industry courses strongly preferred

* Property, medical pay and workers compensation experience is preferred

* Responds to internal and external requests in a timely manner and works to deliver quality service. Consistently demonstrates accuracy and attention to detail

* Communicates clearly and logically using appropriate written and oral techniques Seeks clarification for unclear or missing information

The range for this position is 23-25/hr

Nice to Have Skills & Experience

- Positions are virtual with a flexible schedule but Our Hours of Operation in Subro are 7AM - 7PM CST Monday through Friday (closed on Sunday). The wide majority of our staff works standard/core hours shifts 8:00 - 4:30/7:00 - 3:30 M-F with a 30 minute lunch.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.