An Insight Global client in the Financial Services industry is seeking an RSA Archer Production Support resource to join their team in Scottsdale, AZ. As an RSA Archer Production Support Specialist, you will play a critical role in ensuring the smooth operation of the RSA Archer platform. Your responsibilities will span technical administration, issue resolution, and support for production environments. If you have experience with solving global search issues and moving software upgrades from development to quality assurance, and then from quality assurance to production, this role could be an excellent fit for you. In this role, you will be responsible for:
Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
Supporting weekly production activity - assisting with the movement of software upgrades from the development stage to quality assurance, and then from quality assurance to production.
Hands-on experience solving Global Search Issues.
Works with project team to prepare configurations for production.
Raises impediments, provides feedback, and proposes changes to project implementation specifications.
Participate as part of a scrum team utilizing agile principals and tools including Rally.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
3-5 years of hands-on experience with the RSA Archer framework.
Experience configuring with 6.x series of RSA Archer as an Archer Administrator & RSA administration certification.
Experience supporting weekly production activity - assisting with the movement of software upgrades from the development stage to quality assurance, and then from quality assurance to production.
SQL Database knowledge - the ability to identify Infrastructure needs, Risks and Mitigation strategies in collaboration with DBAs for processing, storing and accessing large volumes of data effectively.
An understanding of GRC industry trends.
Agile Framework experience.
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Any previous experience within the Financial Services industry.
Experience using applicable programming methodologies: JavaScript / .NET.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.