Insight Global is seeking a Applications Support Analyst to sit onsite for a local client in Gilbert, AZ. This role would be primarily supporting a tiered application, journal tech, for application troubleshooting and understanding the server. The application has a front and back end, database and a public secured facing front portal. It is used as a case management system to track cases coming through the court systems. 25% or less of this resources time will be creating SSRS reports and working in SQL as well. Additionally, they are potentially looking to change their current solution so would be documenting workflows in the current solution, requirement gathering and creating of workflows, possible interface work as well upcoming. This role will be an individual contributor but will have a internal network that can help support them or any questions.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- 3-4 years of Application Support of a tiered application (front, back and different database and a web server attached to it)
- Experience with SSRS reports (writing) and SQL
- Experience collaborating with Stakeholders to gather Business Requirement and Documentation
- Experience with Karpel or Journal Tech application
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.