An employer of Insight Global's is looking for Pharmacy Technicians to work hybrid onsite in their Tempe, AZ location. They will be responsible for working through an intake queue to perform data entry for faxed in prior authorization requests, as well as making outbound calls to doctors' offices, Pharmacy's, Physicians, and sometimes patients. It is important that this individual has strong data entry skills and strong attention to detail. Insight Global is looking for Pharmacy Technicians with great customer service skills and the ability to communicate effectively with a diverse group of people. This position will always remain a remote opportunity supporting the following states: Kentucky and Maine. Must hold an active Pharmacy Technician certification either a PTCB or CPhT and show proof of the certification if offered the role. Must be flexible as the schedule may vary between a 5-day work week Monday -- Sunday.
Training: first 3 - 4 weeks
SHIFT 1: Monday - Friday 9:30 AM - 6:00 PM PST
SHIFT 2: Monday - Friday 9:00 AM - 5:30 PM PST
(Rotating weekends and holidays)
*Must be comfortable working over time
*All equipment will be provided from the client and sent directly to the home
-1-3+ years of experience in a Pharmacy Technician role either in on-site retail or remote call center role
- Active Pharmacy Technician certification in: PTCB or CPhT
-1-2+ years' experience working with pharmacy/healthcare related phone calls
- Strong data entry/ typing experience
-Must have stable WiFi
-Proven customer service skills in previous experiences
- Experience working with rejections authorizations
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.