Manager, Key Accounts

Insight Global is looking for a Manager, Key Accounts to join a global safety technology company on a permanent, hybrid position in the Colchester, UK area. This individual will lead a team of 4–5 Client Success Managers while also managing key accounts, with a focus on customer retention, subscription renewals, and account growth.

This role is critical to driving revenue expansion by identifying upsell opportunities within existing accounts and ensuring customers are maximizing value. The ideal candidate brings a blend of leadership and hands-on account management experience, ideally within a SaaS or technology environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3–5+ years of experience in Client Success, Account Management, or Sales leadership
- Experience managing or mentoring a team
- Background in customer retention, renewals, and upselling existing accounts
- Experience in a SaaS or technology-driven environment
- Proven ability to grow accounts and meet revenue targets
- Experience with CRM tools (Ex. Salesforce)
- Strong communication and leadership skills

- Experience in gas detection, safety, or industrial/energy environments
- Experience working in a subscription-based business model

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.