Intermediate Quality Assurance Analyst

Insight Global is seeking an Intermediate Quality Assurance Analyst to join a large insurance client on a hybrid, 6‑month contract with potential extensions. This role is heavily focused on manual and automation testing of legacy, in‑house systems, with several releases scheduled in the new year. The QA will be responsible for building detailed test cases and test plans, executing manual and automated testing, and working closely with BSAs, developers, product owners, and SMEs to ensure quality across complex integrations. The successful candidate will need experience testing in‑house or legacy environments. Day‑to‑day responsibilities will include coordinating defect resolution, conducting walk‑throughs of testing documentation, and supporting user acceptance testing efforts. The QA will provide input into test plans, manage test data, and drive defect triage processes while delivering timely status reports and highlighting risks to project management. Collaboration and mentorship are key, as the analyst will support team members and foster collective success.
This position is critical to the client’s server migration initiative, as they transition applications from Microsoft Server 2016 (end of life in January 2027) to new environments. The analyst will test integrations as applications move server to server, troubleshoot issues such as unexpected outages, and validate functionality before deployment. They will also contribute to ongoing work in the automotive policy administration system, testing bug fixes, enhancements, and ensuring stability during modernization. By combining strong manual testing expertise with stakeholder collaboration, the Quality Assurance Analyst will play a pivotal role in safeguarding quality throughout this transformation. The successful candidate will be expected to be in office 2 days per week downtown Calgary.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3+ years of QA experience in both manual and automation testing
- Demonstrated experience testing in‑house legacy systems and integrations, with the ability to adapt to proprietary environments and evolving infrastructure
- Hands‑on experience working within Agile methodology, leveraging tools such as JIRA and Confluence to manage projects, sprints, and test documentation
- Experience building and cloning test cases within Zephyr, ensuring comprehensive coverage and consistency across releases
- Advanced knowledge of automation tools Jenkins and Selenium, with at least 2 years of experience developing automation snippets and expanding test coverage as new code is released
Excellent communication skills with a collaborative, team‑oriented mindset, able to work effectively with BSAs, developers, product owners, and SMEs

- Background in insurance or financial services testing environments is considered a bonus
- Experience with Playwright is considered a strong asset, as the team is looking to implement it in future automation efforts
- Familiarity with performance testing and load testing tools and practices is a nice‑to‑have
- Ability to support application migration to new servers, including testing integrations and functionality during transitions
- Hands‑on experience with API testing using Postman, with upcoming API releases scheduled for deployment
- Capability to assist stakeholders in validating APIs and ensuring smooth rollout of new functionality
Experience building out test cases and automation using GitHub Copilot

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.