Insight Global is looking for a Senior Customer Service Analyst to join one of Canadas largest commercial fuel and retail organizations for a 6 month contract. This is a hybrid opportunity, with the expectation to go into the office 2 days a week. A successful candidate will have experience in Accounts Payable, will have excellent customer service experience and considers themselves a subject matter expert in the procure to pay process.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- Experience in Accounts Payable or Finance/Accounting
- Experience working with large ERP systems (JD Edwards, SAP or Great Plains preferred)
- Working knowledge of ServiceNow
- Experience using the procure to pay process as well as experience with automated workflow approval systems
- Intermediate level Excel skills (lookups, pivot tables, introductory macros preferred)
- Customer service and continuous improvement mindset
- Post-secondary education in Commerce/Business or a related field
Excellent written and verbal communication skills.
Bilingual in French and English
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.