Job Description
Key Responsibilities (Include but not limited to):
· Manages, prepares and processes international orders
· Conducts research as required/requested by customers
· Item maintenance: ensures customers receive current product pricing/pack sizes/selections on a regular basis
· Monitors the quality of products to ensure it adheres to customer and export standards
· Prepares shipping and export documentation required for international shipments
· Coordinates with Company Distribution Centers on the building/shipping of customer orders
· Requests quotes from carriers/airlines/trucking firms/co-loaders/agents, etc., for handling customer orders
· Coordinates with shipping forwarders on loading/shipping of international orders
· Coordinates with shipping forwarders to obtain/update order tracking information on behalf of customer
· Invoice preparation for international orders
· Maintaining solid customer relationships by handling questions/concerns/requests with speed and professionalism
· Manages all orders from beginning to end: perform research and analysis, building of order, verification of documents, order invoicing, produce progress reports and liaise with external parties such as manufacturers, governmental agencies, freight forwarders and distributors to ensure product is shipped to customer in a timely manner adhering to customer and export standards
· Receiving of purchase orders, vendor invoices
· Perform additional duties as assigned by management
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Qualifications:
· Ability to effectively communicate verbally and in writing with associates and/or customers
· Ability to operate spreadsheet software applications, Minimum 3 years of experience
· Ability to operate word processing applications, Minimum 3 years of experience
· Ability to follow work procedures and safety rules
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.