Job Description
We are seeking a QA Engineer with experience testing Salesforce and Certinia (formerly FinancialForce) PSA solutions. This individual will be responsible for validating enhancements across project standardization initiatives, PSA feature enablement, integrations, automation, reporting, and ongoing platform upgrades.
Responsibilities
• Develop and execute test strategies, test plans, and test cases for Salesforce and Certinia PSA enhancements.
• Validate project architecture configurations, including Parent-Child project structures and Single Project models.
• Test opportunity-to-project automation workflows and template-driven project creation processes.
• Perform functional, integration, regression, and user acceptance testing across Certinia PSA modules.
• Validate engagement-level reporting, governance controls, audit tracking, and system security requirements.
• Test native PSA features including time entry, resource management, forecasting, billing controls, and dashboards.
• Ensure existing NetSuite integrations and revenue recognition processes remain unaffected by new enhancements.
• Support testing efforts for Certinia package upgrades and platform releases.
• Document defects, track remediation efforts, and partner closely with Product, Business Operations, and Development teams.
• Contribute to test automation where feasible and support continuous quality improvement initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years of QA experience within Salesforce ecosystems.
• Experience testing Certinia/FinancialForce PSA implementations.
• Experience designing, developing, and maintaining automated test frameworks using tools such as AccelQ, Provar, Copado Robotic Testing, or equivalent test automation platforms.
• Experience working in large-scale enterprise Salesforce environments with integrations and managed packages.
• Strong understanding of software testing methodologies and SDLC processes.
• Experience validating integrations between Salesforce and external systems.
• Experience with test management and defect tracking tools.
Nice to Have Skills & Experience
• Experience with NetSuite integrations.
• Knowledge of resource management, project accounting, and professional services workflows.
• Experience with automated testing tools for Salesforce environments.
• Salesforce or Certinia certifications.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.