Mail & Document Processor

Insight Global is assisting a client in identifying a Mail & Document Processor for a temporary contract filling in for an employee’s personal leave. This person will support mail and document processing operations for an insurance company, completing a high volume of tasks daily. This individual will play a critical role in ensuring timely, accurate handling of incoming correspondence, documents, and payments. Due to the importance of continuity, the client is seeking someone who can begin at the start of April to allow for adequate training and knowledge transfer. This role requires strong attention to detail, an understanding of insurance documents, comfort working with multiple communication channels, and the ability to manage sensitive information with accuracy and discretion.

• Open, sort, and scan all incoming mail received
• Process and route returned mail appropriately
• Input data in Excel for tracking purposes
• Sort and manage incoming faxes and emails
• Handle checks and other payments received through the company’s PO Box
• Ensure documents are accurately scanned, indexed, and routed to the correct teams
• Maintain organization and accuracy while working with high volumes of correspondence
• Follow established procedures for handling confidential and sensitive information
• Support general administrative tasks related to mail and document processing as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 1+ year experience handling insurance documents (UB-04, CSM-1500, EOB)
• Proficiency with Microsoft Outlook, Excel, and Word
• Ability to stay organized and manage repetitive, process driven tasks
• Comfortable working with physical mail, digital documents, checks, and using scanners
• Dependable and flexible with scheduling needs (standard working hours is 7am – 3:30pm onsite w 30 min lunch)
• Ability to learn internal processes quickly during the training period

• Prior experience in mailroom operations, document processing, or administrative support
• Experience working with scanned documents or document management systems

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.