Job Description
Insight Global is looking for a cleared Operations Support Engineer to sit hybrid in Huntsville, AL supporting a large satellite communications company. Responsibilities may include but are not limited to:
Track, trend, and analyze potential problems and anomalous conditions that may affect operations of the ground system
Provide on-call support, real-time investigation, and troubleshooting for operations anomalies related to the subsystems of Ground Resource Management, Fleet Management, Mission Planning, and Flight Dynamics
Investigate and resolve issues where situations require an in-depth evaluation of factors that have been discovered or referred by on-shift operations teams
Support cross-functional efforts and special operations projects with multi-functional teams
Facilitate on-shift operations team training for recurring scenarios, ops affecting upgrades, and the Operational Crew Training and Certification process
Identify and autonomously implement ideas, solutions, processes, procedures, and checklists focused on continuous process improvement, more efficient operations, and reduced system outages
Compensation: $35-47/HR. Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Top Secret Clearance
- Bachelor’s degree in Engineering, Information Systems, - Computer Science or related technical field, OR equivalent training and experience
- 8+ years relevant experience in the space industry, or other operations support environment
- Proficient with standard Microsoft Office/engineering tools (e.g., Word, Excel, PowerPoint)
- Proficient in the LINUX operating system as well as standard PC usage and applications
- Familiarity with software development and programming skills
Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.