An employer is looking for a Senior Operations Support Engineer -Mission Planner position supporting a Space Development Agency (SDA) project. As a Senior Operations Support Engineer, youll be responsible for providing critical technical support to the team performing 24x7 Operations in Grand Forks, North Dakota. You will primarily work regular business hours in a 24-hour, multi-satellite operations environment while occasionally working night shifts or weekends. Working in this role, youll gain valuable experience performing anomaly and issue resolution, troubleshooting, and identifying root cause and determining corrective actions. You will thrive in this role if you have a desire to be part of a team on the forefront of one of the most advanced satellite constellations in the world and are highly motivated and passionate about engineering and space systems. Additional responsibilities will include but are not limited to:
Track, trend, and analyze potential problems and anomalous conditions that may affect operations of the ground system
Provide on-call support, real-time investigation, and troubleshooting for operations anomalies related to the subsystems of Ground Resource Management, Fleet Management, Mission Planning, and Flight Dynamics
Investigate and resolve issues where situations require an in-depth evaluation of factors that have been discovered or referred by on-shift operations teams
Support cross-functional efforts and special operations projects with multi-functional teams
Facilitate on-shift operations team training for recurring scenarios, ops affecting upgrades, and the Operational Crew Training and Certification process
Identify and autonomously implement ideas, solutions, processes, procedures, and checklists focused on continuous process improvement, more efficient operations, and reduced system outages
Compensation:
$30/HR - $40/HR
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.