Job Summary:
We are seeking an experienced HVAC Service Manager to oversee the day-to-day operations of our service department. The ideal candidate will have 5-10 years of experience estimating and managing HVAC service projects, a strong understanding of commercial HVAC systems, and the ability to lead a team of technicians. The HVAC Service Manager will be responsible for ensuring projects are completed on time, within budget, and to the highest quality standards. Overseeing a team of 8 Service Technicians and 4 Plumbers.
Key Responsibilities:
Lead, manage, and motivate a team of service technicians to achieve performance targets and maintain high standards of service delivery.
Oversee HVAC service operations, including diagnostics, repairs, and maintenance of commercial HVAC systems.
Estimate and provide accurate quotes for HVAC service jobs, including retrofit projects, ensuring profitability and customer satisfaction.
Coordinate with customers and vendors to ensure effective scheduling and timely completion of service calls.
Monitor and manage service budgets, ensuring work is completed efficiently while staying within cost constraints.
Ensure compliance with all safety regulations, codes, and company policies.
Handle customer inquiries, resolve issues, and maintain strong client relationships.
Prepare and review service reports, work orders, and other documentation.
Provide ongoing training and development for HVAC technicians to enhance skills and improve performance.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
5-10 years of experience in HVAC service management, with a strong background in estimating and managing commercial HVAC services.
In-depth knowledge of HVAC systems, diagnostics, and repair procedures.
Proven track record of successfully managing teams and completing service projects on time and within budget.
Strong communication, organizational, and leadership skills.
Ability to read and interpret HVAC blueprints, technical specifications, and manuals.
Valid HVAC certification or licensure (as required by local regulations).
Strong problem-solving skills and the ability to handle customer concerns effectively.
Experience working with small to large-scale commercial HVAC systems.
Previous experience in project management and service operations management.
Leadership experience with a demonstrated ability to mentor and develop a team. This can include a lead, senior, or supervisor level.
HVAC certified
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.