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Nov 19, 2024

Cincinnati, OH

|

Administrative Assistant

|

Contract

|

$14 - $18 (hourly estimate)

{"JobID":391937,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.4947272727273,"Longitude":39.103,"Distance":null},"State":"Ohio","Zip":"45246","ReferenceID":"CIN-747498","PostedDate":"\/Date(1732025640000)\/","Description":"An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6 month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. These employees are to represent First Financial Bank well by presenting a positive, professional image while meeting or exceeding customer expectations. Essential Functions/Responsibilities: - Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat - Recognize sales opportunities and refer clients to sales associates - Remain current on products, services, policies, and procedures - Resolve customer inquiries or issues with respect to any loan product offered by First Financial Bank - Resolve customer issues through account research and utilization of support materials and resources - Perform customer account transaction and maintenance activities accurately - Strive for first contact resolution of customer inquiries, transactions, and problem resolution - Escalate customer requests requiring additional knowledge or expertise as defined by department leadership We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Call Center Representative","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 1+ years of experience working in a professional office setting- Extremely reliable and clear communication skills- Comfortable being seated the majority of the day taking calls","Skills":"- Call center experience","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6 month contract to hire position. These employees will be joining their Client First Center... team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. These employees are to represent First Financial Bank well by presenting a positive, professional image while meeting or exceeding customer expectations. Essential Functions/Responsibilities: - Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat - Recognize sales opportunities and refer clients to sales associates - Remain current on products, services, policies, and procedures - Resolve customer inquiries or issues with respect to any loan product offered by First Financial Bank - Resolve customer issues through account research and utilization of support materials and resources - Perform customer account transaction and maintenance activities accurately - Strive for first contact resolution of customer inquiries, transactions, and problem resolution - Escalate customer requests requiring additional knowledge or expertise as defined by department leadership We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 15, 2024

Virginia Beach, VA

|

Customer Service

|

Perm

|

$40k - $60k (estimate)

{"JobID":391392,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.0377272727273,"Longitude":36.7443636363636,"Distance":null},"State":"Virginia","Zip":"23452","ReferenceID":"NOR-738863","PostedDate":"\/Date(1731658494000)\/","Description":"We are seeking a dynamic and experienced Outbound Call Team Leader to join our automotive company. This role involves leading a team dedicated to reconnecting with lost customers and attracting new ones, requiring a flexible schedule and comfort with phone-based communication. The ideal candidate will have proven managerial experience, particularly in a call center or customer service environment, and demonstrated success in outbound contact and customer acquisition.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Call Center Manager","City":"Virginia Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Outbound contact-Managerial experience-Flexible schedule","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60000.0000,"SalaryLow":40000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a dynamic and experienced Outbound Call Team Leader to join our automotive company. This role involves leading a team dedicated to reconnecting with lost customers and attracting new... ones, requiring a flexible schedule and comfort with phone-based communication. The ideal candidate will have proven managerial experience, particularly in a call center or customer service environment, and demonstrated success in outbound contact and customer acquisition.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 05, 2024

Anaheim, CA

|

Customer Service

|

Contract

|

$18 - $23 (hourly estimate)

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Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,... fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 11, 2024

Los Angeles, CA

|

Patient Services (i.e. Scheduler)

|

Contract

|

$18 - $23 (hourly estimate)

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An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for... multiple internal medicine offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-3 months of working on-site - depending on performance) where it will then go remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 25, 2024

Canton, MS

|

Help Desk

|

Contract,Perm Possible

|

$16 - $20 (hourly estimate)

{"JobID":392805,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-90.0265454545455,"Longitude":32.611,"Distance":null},"State":"Mississippi","Zip":"39046","ReferenceID":"COL-749252","PostedDate":"\/Date(1732536976000)\/","Description":"A client of Insight Global is looking for support technicians to join their growing data center team. The ideal candidate will be someone that shows up, works hard, and adds value to the team culture. Day to day the candidate will participate in the pulling and resolving of technical tickets. They will work hands on in server rooms and on physical hardware. This role will play a crucial role in keeping data center operations on pace. Pay: $20/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Center Support Technician","City":"Canton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? High School Diploma or equivalent degree/education? 1+ year of experience in any of the following or similar technical or vocational roles: o Data Center Operations, IT support, Help Desk, IT Troubleshooting, IT/Technical Repairs, Networking? Great attitude and willingness to learn team player! Ability to work flexible shifts and work an occasional on-call rotation.","Skills":"? Experience working in a Data Center environment? Basic understanding of computer repairs, network protocols, storage devices, troubleshooting ? Military experience Ticketing system experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for support technicians to join their growing data center team. The ideal candidate will be someone that shows up, works hard, and adds value to the team... culture. Day to day the candidate will participate in the pulling and resolving of technical tickets. They will work hands on in server rooms and on physical hardware. This role will play a crucial role in keeping data center operations on pace. Pay: $20/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 06, 2024

Sandston, VA

|

Help Desk

|

Contract,Perm Possible

|

$26 - $33 (hourly estimate)

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We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments & hardware technologies. The ideal candidate will be... responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities: Infrastructure Management: Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs. Monitor system performance, troubleshoot issues, and perform routine maintenance. Manage and optimize GPU workloads for AI, machine learning, and data processing applications. Monitoring and Reporting: Utilize monitoring tools to track performance metrics and identify potential issues. Generate reports on system performance and capacity planning. Documentation and Compliance: Maintain accurate documentation of configurations, procedures, and inventory. Ensure compliance with data center policies and industry standards. Collaboration: Work closely with cross-functional teams to support project deployments and upgrades. Provide technical support and training to team members and end-users.pay rate for this is 15-26/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 04, 2024

Orlando, FL

|

Computer Engineering

|

Perm

|

$110 - $120 (hourly estimate)

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This role will support to perform complex analytical and administration work for VMware, Azure, and Terraform. The will be responsible for implementation, maintenance, monitor, and protect... infrastructure. Manage and support VMware/Vsphere environmentManage and support Terraform Enterprise environmentProvide Azure & Windows support as necessarySalary pay range is 100k - 120K annuallyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 01, 2024

Henrico, VA

|

Network Engineer

|

Perm

|

$115k - $135k (estimate)

{"JobID":372202,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.4443636363636,"Longitude":37.5683636363636,"Distance":null},"State":"Virginia","Zip":"23229","ReferenceID":"HCH-723460","PostedDate":"\/Date(1722503671000)\/","Description":"The Senior Networking Engineer performs activities with respect to network communications including configuration, installation, troubleshooting and management including LAN and WAN systems. Licensure, Certification, or Registration Requirements for Hire: Related certification preferred Licensure, Certification, or Registration Requirements for continued employment: Related certification preferred Experience REQUIRED: Position typically requires a Bachelors Degree with ten (10) to twelve (12)+ years of related experience, or equivalent combination of related education and experience. Work is assessed through consultation and agreement with others to ensure long range targets and business objectives are met. Hybrid 3 Days in office OR Remote, living within an hour from RichmondWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Data Center Network Engineer","City":"Henrico","ExpirationDate":null,"PriorityOrder":0,"Requirements":"12 years of networking experience3-5 years as a senior networking engineerCore infrastructure (Data center networking) Candidate must be an expert in data center core networking to the ability that they can teach/mentor a junior network engineer.CCNPOn hand technical knowledge or networking systems, protocols, firewalls, load balancers, and VPN technologiesExperienced with network monitoring and troubleshooting toolsExperience working in an enterprise switched and routed environmentWorking technical knowledge of current network hardware:o Cisco 9k switcheso Cisco ACIo Cisco Nexus SwitchesMust be within 1hr driving distance or willing to relocate to Richmond, VARemote/Onsite: Hybrid schedule for initial onboarding and training (typically around 3 months)- manager discussion for hybrid or remote opportunity afterwards. On Call Schedule once every 12 weeks.","Skills":"Cisco ACICCEI","Industry":"Network Engineer","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":115000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Senior Networking Engineer performs activities with respect to network communications including configuration, installation, troubleshooting and management including LAN and WAN systems.... Licensure, Certification, or Registration Requirements for Hire: Related certification preferred Licensure, Certification, or Registration Requirements for continued employment: Related certification preferred Experience REQUIRED: Position typically requires a Bachelors Degree with ten (10) to twelve (12)+ years of related experience, or equivalent combination of related education and experience. Work is assessed through consultation and agreement with others to ensure long range targets and business objectives are met. Hybrid 3 Days in office OR Remote, living within an hour from RichmondWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 01, 2024

Doral, FL

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Help Desk

|

Perm

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$45k - $50k (estimate)

{"JobID":384044,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.2755454545455,"Longitude":25.8471818181818,"Distance":null},"State":"Florida","Zip":"33166","ReferenceID":"MIA-738215","PostedDate":"\/Date(1727799357000)\/","Description":"**Salary:50k**My client, which is a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in either the Doral or Phoenix area. This will be a full-time position, providing support for attorneys and business staff in a 24x7 call center environment. The main responsibility of this employeel is to help individuals resolve complex technical issues both via phone and email. With 40-60 requests coming in daily, it is important that this individual is highly productive, able to balance priorities and meet productivity measures. In addition, with representing the law firm, they are expected to have exceptional customer service skills including the ability to convey highly technical information in an easy to understand/non-technical way.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Helpdesk Support Specialist","City":"Doral","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2+ year of technical support experience- Experience in a call center or customer service environment - Experience using a ticketing system","Skills":"- A+ or Network+ certification- Experience using ServiceNow","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50000.0000,"SalaryLow":45000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

**Salary:50k**My client, which is a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in either the Doral or Phoenix area. This will be a full-time... position, providing support for attorneys and business staff in a 24x7 call center environment. The main responsibility of this employeel is to help individuals resolve complex technical issues both via phone and email. With 40-60 requests coming in daily, it is important that this individual is highly productive, able to balance priorities and meet productivity measures. In addition, with representing the law firm, they are expected to have exceptional customer service skills including the ability to convey highly technical information in an easy to understand/non-technical way.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 01, 2024

Marietta, GA

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Telecom / PBX / Cable Technician

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Contract,Perm Possible

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$40 - $50 (hourly estimate)

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A client is seeking a Telecom Technician to join their team in Georgia - northwest Atlanta! You will be responsible for the daily operation of primarily all Avaya telephone equipment. This role will... also require support of Cisco Unity voicemail, CMS and adjuncts. You will provide technical support and maintenance for new or existing telecommunications services, like cellular device rollouts and provide leadership on projects by working with team members and internal customers. This role will administer and maintain system changes, upgrades and patch management as required for stable and secure platforms. Additionally, the Avaya call center environment is in process of evaluating and moving to a Genesys voice platform as well as migrating Avaya phone systems to the Cisco platform.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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