Job Search Results for pharmaceutical
Jul 07, 2026
Bernards, NJ
|
Business Analyst (BA)
|
Contract
|
$57 - $71 (hourly estimate)
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Seeking an experienced Business Systems Analyst to support the Safety Vigilance platform within a pharmaceutical R&D environment. This individual will partner with business stakeholders, operations... teams, and vendors to support system operations, drive process improvements, and maintain inspection readiness.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 28, 2026
Philadelphia, PA
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Business Analyst (BA)
|
Contract
|
$20 - $25 (hourly estimate)
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?Certified Pharmacy Technician (CPhT)?Experience with Drug compendia (FDB, Medi-Span). Pharmaceutical wholesalers (e.g., McKesson, AmerisourceBergen), or Pharmacy purchasing or supply chain teamsWe... are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 20, 2025
Midlothian, VA
|
Customer Service
|
Contract-to-perm
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$14 - $18 (hourly estimate)
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Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role involves handling client emails and calls, providing... professional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment.Responsibilities: ? Respond promptly and professionally to emails with an occasional phone call from providers and clients and report all conversations and findings.? Accurately log and track all customer interactions in systems and databases.? Process orders and service requests in compliance with company and regulatory standards.? Perform higher-level data entry tasks, including verifying product information, updating records, and generating reports.? Escalate complex issues to appropriate departments while ensuring timely follow-up and resolution.? Maintain up-to-date knowledge of products, services, and compliance requirements.? Collaborate with cross-functional teams including sales, logistics, and regulatory affairs to ensure customer satisfaction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 07, 2026
Sleepy Hollow, NY
|
Data Warehousing
|
Contract
|
$72 - $90 (hourly estimate)
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A large pharmaceutical client is looking for an experienced and detail-oriented Data Cleanup and Conversion Lead. This person will be leading the charge to manage and execute data preparation,... cleanup, and migration activities as part of a multiphase Oracle Cloud Fusion ERP deployment. This role will oversee the end-to-end data conversion process, including multiple rounds of mock data loads, ensuring data accuracy, integrity, and readiness for the new ERP system. The ideal candidate will have strong expertise in data management, migration tools, and Oracle Cloud Fusion ERP, as well as excellent collaboration and leadership skills to work with cross-functional teams and stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 04, 2025
Wilmington, DE
|
Desktop Support
|
Contract
|
$16 - $20 (hourly estimate)
{"JobID":473540,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.53,"Longitude":39.73,"Distance":null},"State":"Delaware","Zip":"19803","ReferenceID":"KPD-7ea60f2e-bd13-4b6f-9009-3872175a5260","PostedDate":"\/Date(1764874307000)\/","Description":"A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - Level 1.5 Support","City":"Wilmington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience with the life science and healthcare industry.?Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment.?Strong technical skills in configuration, and issue resolution in Windows-based enterprise environments.?Familiarity with ticketing systems (e.g., ServiceNow) and Request/ incident/change management processes. ?Excellent interpersonal skills and the ability to communicate clearly with both technical and non-technical stakeholders.?Ability to work independently and collaboratively across global, cross-functional teams.?Experience with documentation tools and version control systems is a plus.","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple... regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 05, 2026
Malvern, PA
|
Engineering (Non IT)
|
Contract
|
$40 - $50 (hourly estimate)
{"JobID":538456,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.51,"Longitude":40.03,"Distance":null},"State":"Pennsylvania","Zip":"19355","ReferenceID":"PHL-ef4b1ce8-81e4-4900-81df-14becc904134","PostedDate":"\/Date(1780689393000)\/","Description":"One of our large pharmaceutical clients is looking to hire a Sr Quality Specialist to join the EQ team. The individual will provide QA support for TAR-200 (including UPC) and TAR-210 projects, ensuring adherence to quality assurance processes and compliance with all company policies and procedures. They will perform assigned duties and collaborate with cross-functional teams to maintain regulatory standards, facilitate communication within the core team, and help to ensure that all quality-related activities project goals and deadlines are met. In particular, the specific tasks required on a daily basis by the position are:Support, review/pre-review, and/or approve the following --Batch record review -Quarantine shipment (Q-ship) activities-Release for Further Processing (RFFP) activities -EM Quality Events-EM CAPAs-EM Change Controls-EM Planned Deviations -EM Product Quality Complaints -EM Protocols-EM Risk Assessments-EM Electronic Batch Record (eBR) changes-EM Manufacturing Process Instruction (MPI) changes -EM equipment specific Master Validation Plan (MVP) changes-Sterilization-specific documentation -New equipment qualification documentation Own/support the following -Own Child records for Change Controls in TrackWise -Own/support internal Nonconformances (NC) in Comet-Own/support internal Investigations in Comet-Own/support internal Supplier Investigations in CometHelp maintain/manage/keep organized the following-Outstanding EM issues-Transfer of document to the EM-Status of Clinical Trial Material (CTM) lots/production schedule-Various workstreams (help build templates, flowcharts, etc.)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Quality Specialist","City":"Malvern","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor Graduate in Biology, option Biomedical Research Minimum 5-10 years of experience working with pharmacuteical manuafcturng and/or medical devices Minimum 3-5 years of experience working with external partners, preferably CMO partnerships Expertise handing review and approval of batch record review, RFFP acitivites, CAPAs, Change Controls, deviations, quality product compliants, and risk assessmentsTrackwise or Comet experienceExcellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency e.g MS Office, TrackWise, Minitab Excellent analytical skill to identify gaps and root causes of issues and think out of the box to develop a solution. Ability to work independently with minimum supervision to meet tight deadlines and maintain a positive attitude.","Skills":"Experience with small molecule new product launches","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
One of our large pharmaceutical clients is looking to hire a Sr Quality Specialist to join the EQ team. The individual will provide QA support for TAR-200 (including UPC) and TAR-210 projects,... ensuring adherence to quality assurance processes and compliance with all company policies and procedures. They will perform assigned duties and collaborate with cross-functional teams to maintain regulatory standards, facilitate communication within the core team, and help to ensure that all quality-related activities project goals and deadlines are met. In particular, the specific tasks required on a daily basis by the position are:Support, review/pre-review, and/or approve the following --Batch record review -Quarantine shipment (Q-ship) activities-Release for Further Processing (RFFP) activities -EM Quality Events-EM CAPAs-EM Change Controls-EM Planned Deviations -EM Product Quality Complaints -EM Protocols-EM Risk Assessments-EM Electronic Batch Record (eBR) changes-EM Manufacturing Process Instruction (MPI) changes -EM equipment specific Master Validation Plan (MVP) changes-Sterilization-specific documentation -New equipment qualification documentation Own/support the following -Own Child records for Change Controls in TrackWise -Own/support internal Nonconformances (NC) in Comet-Own/support internal Investigations in Comet-Own/support internal Supplier Investigations in CometHelp maintain/manage/keep organized the following-Outstanding EM issues-Transfer of document to the EM-Status of Clinical Trial Material (CTM) lots/production schedule-Various workstreams (help build templates, flowcharts, etc.)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 02, 2025
Wilmington, NC
|
Medical Writer
|
Contract
|
$17 - $21 (hourly estimate)
{"JobID":424714,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.91,"Longitude":34.21,"Distance":null},"State":"North Carolina","Zip":"28401","ReferenceID":"PHL-f3ce624e-8cb0-4ff4-a605-c5571d4cb8c6","PostedDate":"\/Date(1751484580000)\/","Description":"Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy \u0026 style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., \"Friday, September 9\"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across:oHeadlines, subheads, bullet points, and spacing.oSlide notes (in PowerPoint decks), ensuring relevancy and correctness.?Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear.?Review and resolve formatting issues such as widows, orphans, and bullet alignment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL IT Copyeditor","City":"Wilmington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years of copy editing or proofreading experience.?Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials.?Excellent command of written English and editorial best practices.?High attention to detail and a methodical approach to reviewing documents.?Ability to work independently and under tight deadlines.?Availability for flexible, quick-turnaround assignments.","Skills":"?Strong knowledge of AMA style guidelines.?Experience working with or for healthcare or pharmaceutical companies.","Industry":"Medical Writer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and... spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across:oHeadlines, subheads, bullet points, and spacing.oSlide notes (in PowerPoint decks), ensuring relevancy and correctness.?Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear.?Review and resolve formatting issues such as widows, orphans, and bullet alignment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 12, 2026
Upper Providence, PA
|
Help Desk
|
Contract
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$22 - $28 (hourly estimate)
{"JobID":541018,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.45,"Longitude":40.18,"Distance":null},"State":"Pennsylvania","Zip":"19426","ReferenceID":"PHL-f7f5ad98-c226-4660-baef-cc20d606ad47","PostedDate":"\/Date(1781284234000)\/","Description":"Insight Global is seeking an RTSM (Randomization \u0026 Trial Supply Management) Support Specialist to provide technical and operational support for RTSM systems used in clinical trials. This role focuses on troubleshooting issues, resolving system tickets, and ensuring seamless support for clinical sites and study teams.Key Responsibilities? Monitor and manage incoming tickets (ServiceNow or similar systems) related to RTSM platforms? Troubleshoot and resolve issues such as: ? User access and permissions? System functionality errors? Study configuration-related inquiries? Act as the first line of support for clinical sites and study teams? Resolve approximately 80% of issues independently; escalate complex issues to PMs or technical teams? Communicate with stakeholders (e.g., clinical sites, study teams) via email or system updates? Maintain accurate documentation of issues, resolutions, and escalations? Support ongoing system operations across active clinical trialsThis individual must reside in EST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Clinical System Support Specialist","City":"Upper Providence","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Experience in technical support, help desk, or application support environments? Strong troubleshooting and problem-solving skills? Familiarity with tools such as ServiceNow or similar ticketing systems? Ability to manage high-volume ticket queues efficiently? Excellent written communication skills (email-based support)? High attention to detail and ability to prioritize tasks","Skills":"? Experience with: ? RTSM / IRT systems? Clinical trial operations or eClinical platforms? Clinical supply chain or drug development environments? Experience supporting pharmaceutical or CRO environments","Industry":"Help Desk","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an RTSM (Randomization & Trial Supply Management) Support Specialist to provide technical and operational support for RTSM systems used in clinical trials. This role focuses... on troubleshooting issues, resolving system tickets, and ensuring seamless support for clinical sites and study teams.Key Responsibilities? Monitor and manage incoming tickets (ServiceNow or similar systems) related to RTSM platforms? Troubleshoot and resolve issues such as: ? User access and permissions? System functionality errors? Study configuration-related inquiries? Act as the first line of support for clinical sites and study teams? Resolve approximately 80% of issues independently; escalate complex issues to PMs or technical teams? Communicate with stakeholders (e.g., clinical sites, study teams) via email or system updates? Maintain accurate documentation of issues, resolutions, and escalations? Support ongoing system operations across active clinical trialsThis individual must reside in EST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 29, 2026
Wilmington, DE
|
Business Analyst (BA)
|
Contract
|
$24 - $30 (hourly estimate)
{"JobID":546671,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.53,"Longitude":39.73,"Distance":null},"State":"Delaware","Zip":"19803","ReferenceID":"KPD-a1d80618-a88b-4dad-a3a2-c9cf458f0268","PostedDate":"\/Date(1782761654000)\/","Description":"We are seeking an IT Research Support Lead responsible for the operational performance, reliability, and compliance of scientific applications supporting Preclinical and Translational Research. Acts as the primary IT owner and escalation point for laboratory systems, ensuring applications are stable, audit-ready, and aligned with research workflows. Partners with scientists, QA, infrastructure, cybersecurity, and vendors to deliver application support, manage projects and upgrades, oversee compliance activities, and drive continuous service improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Research Support Lead","City":"Wilmington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years supporting scientific, laboratory, or research applications within pharmaceutical, biotechnology, or life sciences organizations. - Hands-on experience with scientific platforms such as IDBS, Watson LIMS, Phoenix WinNonlin, or similar applications. - Experience working in GxP-regulated environments, including Computer System Validation (CSV) and Quality Assurance processes.- Experience managing application incidents, changes, support, implementations, upgrades, and remediation activities. - Strong business analysis, requirements gathering, and stakeholder management skills. - Experience coordinating with vendors and managing application support initiatives. - Excellent communication skills and ability to work cross-functionally with Research, IT, and QA teams.","Skills":"- Experience supporting Preclinical Research, Translational Research, DMPK, Toxicology, PK/PD, Biomarkers, or Research Informatics functions. - Familiarity with laboratory systems, instrument software, and scientific data workflows. - Experience with ServiceNow, CMDB management, and application lifecycle management. - Understanding of integrations between laboratory systems, data platforms, and enterprise IT environments. - Experience supporting data integrity, analytics, or AI-enabled research initiatives. - PMP certification or demonstrated project management experience.","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an IT Research Support Lead responsible for the operational performance, reliability, and compliance of scientific applications supporting Preclinical and Translational Research. Acts... as the primary IT owner and escalation point for laboratory systems, ensuring applications are stable, audit-ready, and aligned with research workflows. Partners with scientists, QA, infrastructure, cybersecurity, and vendors to deliver application support, manage projects and upgrades, oversee compliance activities, and drive continuous service improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.