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Jan 09, 2026

Los Angeles, CA

|

Claims/Denials

|

Contract

|

$19 - $24 (hourly estimate)

{"JobID":480725,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.61,"Longitude":34.17,"Distance":null},"State":"California","Zip":"91367","ReferenceID":"RIC-615553d3-e8f2-4db8-b7e3-667a335a6e50","PostedDate":"\/Date(1767963731000)\/","Description":"The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor?s/Manager?s observations, quantity of work completed, external and internal feedback and Audits.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Claims Technician","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1 year of office experiencemicrosoft office suitebachelors","Skills":"claims experience","Industry":"Claims/Denials","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.0000,"SalaryLow":19.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process. The Claims Technician may... be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor?s/Manager?s observations, quantity of work completed, external and internal feedback and Audits.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 03, 2026

San Diego, CA

|

Administrative Assistant

|

Contract

|

$15 - $19 (hourly estimate)

{"JobID":514882,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.06,"Longitude":32.79,"Distance":null},"State":"California","Zip":"92120","ReferenceID":"SDG-c8d530ac-c96f-46c8-a253-d77ea68706f0","PostedDate":"\/Date(1775234228000)\/","Description":"Under supervision of department administrators, the Internal Medicine clerk is responsible for computer data processing and report generation including steps of data entry, sorting, compilation, printing, and distribution of reports. This position maintains comprehensive, networked patient databases which support the clinical interventions by physicians, NP/PAs and/or RN care coordinators. Daily responsibilities may include initial review and adjustment of algorithm-based computer screening decisions prior to final approval by licensed personnel. The clerk also has ongoing patient contact in scheduling appointments, providing follow-up instructions, and screening messages for providers. Perform computer data entry from patient questionnaires, laboratory reports, messages, provider visit forms, and other sources. Conduct data searches and generate reports according to established schedules and procedures. Print and mail letters and information packets to patients. Make follow-up telephone calls to patients regarding return of questionnaires, completion of lab testing, and scheduling of appointments recommended by the patient?s provider, Care Coordinator, or Care Manager. Answer patient telephone calls and triage to the appropriate Provider, Care Coordinator, or Care Manager. Call in pharmacy refills as assigned. Retrieve lab results from RMS and enter into department-based computer tracking systems. Maintain pre-established inventory levels of computer, office, and medical supplies at designated care locations. Execute changes in patient data fields in the computer program per instruction of the Provider, RN Care Coordinator, or Case Manager. Generate statistical reports as requested by department administrator. Review algorithm-based computer screening decisions and adjust as indicated prior to final approval by licensed personnel. Order charts from Medical Records as needed or requested by Provider. Perform other duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Clinic Clerk","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-HS Diploma or GED -1 + years of experience with Epic EMR -Medical terminology or equivalent experience required. -Good oral and written communication skills. -Experience with PC and/or MAC compatible computers required. -Experience with OPAS, KPDS, LMS, and REMIs required. Multi-line telephone experience required.","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Under supervision of department administrators, the Internal Medicine clerk is responsible for computer data processing and report generation including steps of data entry, sorting, compilation,... printing, and distribution of reports. This position maintains comprehensive, networked patient databases which support the clinical interventions by physicians, NP/PAs and/or RN care coordinators. Daily responsibilities may include initial review and adjustment of algorithm-based computer screening decisions prior to final approval by licensed personnel. The clerk also has ongoing patient contact in scheduling appointments, providing follow-up instructions, and screening messages for providers. Perform computer data entry from patient questionnaires, laboratory reports, messages, provider visit forms, and other sources. Conduct data searches and generate reports according to established schedules and procedures. Print and mail letters and information packets to patients. Make follow-up telephone calls to patients regarding return of questionnaires, completion of lab testing, and scheduling of appointments recommended by the patient?s provider, Care Coordinator, or Care Manager. Answer patient telephone calls and triage to the appropriate Provider, Care Coordinator, or Care Manager. Call in pharmacy refills as assigned. Retrieve lab results from RMS and enter into department-based computer tracking systems. Maintain pre-established inventory levels of computer, office, and medical supplies at designated care locations. Execute changes in patient data fields in the computer program per instruction of the Provider, RN Care Coordinator, or Case Manager. Generate statistical reports as requested by department administrator. Review algorithm-based computer screening decisions and adjust as indicated prior to final approval by licensed personnel. Order charts from Medical Records as needed or requested by Provider. Perform other duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 26, 2026

Akron, OH

|

Nurse

|

Perm

|

$75k - $80k (estimate)

{"JobID":511731,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-81.52,"Longitude":41.08,"Distance":null},"State":"Ohio","Zip":"44305","ReferenceID":"DGW-2d0bab2b-03b4-4b00-a17b-f848381b61c2","PostedDate":"\/Date(1774557702000)\/","Description":"ROLE OVERVIEWThis Registered Nurse will support a newly opening specialized residential group home located on the campus of a regional psychiatric hospital. The RN will play a critical role in supporting a small residential population with severe mental health diagnoses.Schedule: Monday?Friday, 8:30am?5:00pm | No weekends | No shiftsDAY-TO-DAY RESPONSIBILITIESProvide nursing care to approximately 11 residents in a specialized behavioral health group homeWork onsite alongside a dedicated team including a psychiatrist, case manager, house supervisor, and residential aidesSupport medication management and clinical oversight for residents with severe mental illnessServe as a consistent clinical presence in a smaller, more controlled residential environmentCollaborate closely with the assigned psychiatrist and residential staff to ensure continuity of careOperate with a high level of autonomy due to the facility?s satellite locationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Registered Nurse","City":"Akron","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active Registered Nurse (RN) license in the state of Ohio4+ years of experience working with SMD populationsStrong background in psychiatric or behavioral health nursingExperience supporting clients with schizophrenia, severe depression, and other serious mental illnessComfort working in a residential or group-home-style environment","Skills":"Experience working in residential treatment, transitional housing, or group home settingsExperience collaborating closely with psychiatrists in small, dedicated care teamsBackground working in satellite or off-site facilities with limited immediate clinical oversight","Industry":"Nurse","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

ROLE OVERVIEWThis Registered Nurse will support a newly opening specialized residential group home located on the campus of a regional psychiatric hospital. The RN will play a critical role in... supporting a small residential population with severe mental health diagnoses.Schedule: Monday?Friday, 8:30am?5:00pm | No weekends | No shiftsDAY-TO-DAY RESPONSIBILITIESProvide nursing care to approximately 11 residents in a specialized behavioral health group homeWork onsite alongside a dedicated team including a psychiatrist, case manager, house supervisor, and residential aidesSupport medication management and clinical oversight for residents with severe mental illnessServe as a consistent clinical presence in a smaller, more controlled residential environmentCollaborate closely with the assigned psychiatrist and residential staff to ensure continuity of careOperate with a high level of autonomy due to the facility?s satellite locationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 23, 2026

San Diego, CA

|

Paramedic/EMT

|

Contract,Perm Possible

|

$24 - $30 (hourly estimate)

{"JobID":509651,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-117.2,"Longitude":32.9,"Distance":null},"State":"California","Zip":"92121","ReferenceID":"HNW-57556819-4883-410c-8216-d0c668b820ac","PostedDate":"\/Date(1774278063000)\/","Description":"We are seeking an experienced and dynamic Medical Representative to join our team. In this position, you will work closely with the site manager, specialist, and occasionally the Injury Prevention Specialist. This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the Medical Representative will participate in weekly case management review meetings as necessary. You will be independently assessing and administering first aid as well as offering guidance to employees on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onsite Medical Rep (EMT/Paramedic)","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?High School or equivalent diploma?Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider?One of the following active certifications:1.Emergency Medical Technician (EMT)2.National Registry of Emergency Medical Technicians (NREMT)3.Paramedic Certification from the Department of Health4.Athletic Trainer Certification (ATC), by either the Board of Certification or equivalent State Certification- CPR/BLS certification","Skills":"","Industry":"Paramedic/EMT","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced and dynamic Medical Representative to join our team. In this position, you will work closely with the site manager, specialist, and occasionally the Injury Prevention... Specialist. This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the Medical Representative will participate in weekly case management review meetings as necessary. You will be independently assessing and administering first aid as well as offering guidance to employees on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 20, 2026

Anderson, SC

|

Desktop Support

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

{"JobID":520502,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.64,"Longitude":34.51,"Distance":null},"State":"South Carolina","Zip":"29621","ReferenceID":"COL-909967fb-6baf-44b0-8336-141bb1409bbd","PostedDate":"\/Date(1776687918000)\/","Description":"KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"End User Support Analyst 2","City":"Anderson","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves: ? Bachelor?s Degree or equivalent experience.? 2+ years of MS Windows desktop operating system deployment and support experience.? 2+ years of SCCM/MECM and Intune experience.? PC refresh experience.? Solid Network Infrastructure Principles knowledge.? Solid Security Principles Knowledge. ? Experience providing in-person and remote support.","Skills":"Plusses: ? ITIL v3 certification.? ISO/IEC 9001 and 27001 Knowledge.? Apple Mac deployment and support experience.? Windows 10 experience is an advantage.? Mobile Device Management experience.","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 05, 2026

Toronto, ON

|

Financial Planning & Analysis

|

Contract

|

$25 - $31 (hourly estimate)

{"JobID":478715,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 2","ReferenceID":"TOR-41c4aa94-bb7f-4ac7-bb08-f3fcfb233421","PostedDate":"\/Date(1767647050000)\/","Description":"We are looking for a skilled AML Analyst Lead to join the MSB/ Adverse Media team. This role involves conducting due diligence on customers identified by L1 analysts as having potential adverse or negative media. The analyst will lead of team of 5 analysts that will assess the materiality of the findings and contribute to risk mitigation efforts. ? Conduct thorough due diligence and document findings in accordance with AML policies. ? Review and analyze PEP alerts escalated from L1 analysts. ? Determine whether the alert pertains to an existing customer. ? Assess whether the customer is a confirmed PEP ? Escalate confirmed PEP matches for EDD to the appropriate line of business.? Collaborate with internal stakeholders to escalate cases requiring further investigation. ? Focus on current alerts with no existing backlog.?Conducts investigative analysis by collecting, assessing, and collating case file information for AML, Sanctions/ABAC \u0026 Financial Crime investigations?Conducts data analysis, manipulation and interpretation looking for patterns and anomalies?Initiates investigations and/or responds to emerging AML and Sanctions/ABAC risks?Assists with reviewing and investigating court orders (subpoenas) related to criminal actions?Assists and coordinates investigations with various law enforcement agencies as delegated?Prepares and delivers AML, Sanctions/ABAC \u0026 Financial Crime and/or fraud detection/loss prevention training or updates to Bank Employees or other agencies as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"MSB/PEP AML Lead Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1-3+ years experience as an AML Lead or Manager? 3-6+ years AML experience, particularly with PEPs, MSBs, and / or Negative Media? Familiarity with regulatory expectations ? Experience working for large financial services enterprise? Strong analytical and decision-making skills ? Ability to work independently and manage high volumes of alerts efficiently, experience working in a metric-based environment ? Excellent written and verbal communication skills.? Must be able to come into office downtown Toronto 4x times per week","Skills":"? Experience working for a large Canadian bank","Industry":"Financial Planning \u0026 Analysis","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are looking for a skilled AML Analyst Lead to join the MSB/ Adverse Media team. This role involves conducting due diligence on customers identified by L1 analysts as having potential adverse or... negative media. The analyst will lead of team of 5 analysts that will assess the materiality of the findings and contribute to risk mitigation efforts. ? Conduct thorough due diligence and document findings in accordance with AML policies. ? Review and analyze PEP alerts escalated from L1 analysts. ? Determine whether the alert pertains to an existing customer. ? Assess whether the customer is a confirmed PEP ? Escalate confirmed PEP matches for EDD to the appropriate line of business.? Collaborate with internal stakeholders to escalate cases requiring further investigation. ? Focus on current alerts with no existing backlog.?Conducts investigative analysis by collecting, assessing, and collating case file information for AML, Sanctions/ABAC & Financial Crime investigations?Conducts data analysis, manipulation and interpretation looking for patterns and anomalies?Initiates investigations and/or responds to emerging AML and Sanctions/ABAC risks?Assists with reviewing and investigating court orders (subpoenas) related to criminal actions?Assists and coordinates investigations with various law enforcement agencies as delegated?Prepares and delivers AML, Sanctions/ABAC & Financial Crime and/or fraud detection/loss prevention training or updates to Bank Employees or other agencies as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 16, 2026

Piscataway, NJ

|

Social Worker

|

Contract-to-perm

|

$39 - $49 (hourly estimate)

{"JobID":506985,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-74.4602,"Longitude":40.5545,"Distance":null},"State":"New Jersey","Zip":"08854","ReferenceID":"HNJ-de149d06-cc30-4155-a708-7a8b44b4d532","PostedDate":"\/Date(1773680051000)\/","Description":"Insight Global is looking for a program coordinator for one of their healthcare clients in Middlesex County NJ. This person oversees and supports a night-shift behavioral health screening team responsible for assessing minors and adults presenting in crisis through the emergency room or as walk-ins, which serves as the sole point of entry for evaluation. Provides daily supervision and operational oversight for screeners and mental health specialists, managing schedules, assigning cases, answering phones, and ensuring timely assessments to determine involuntary inpatient commitment or safe discharge. Coordinates staff coverage and movement between locations as needed, conducts performance oversight, and ensures team members are properly trained on screening workflows through on-the-job, on-site training provided by UBHC. Maintains a strong working knowledge of the screener role to support high-acuity crisis response and patient care in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Program Coordinator","City":"Piscataway","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Master\u0027s degree in related mental health field? 4+ years\u0027 experience in post graduate experience in related community mental health and/or case manager work? License in LCSW, LPC or LMFT? Must have valid driver\u0027s license1 year of supervisory experience","Skills":"","Industry":"Social Worker","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.7200,"SalaryLow":38.9760,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a program coordinator for one of their healthcare clients in Middlesex County NJ. This person oversees and supports a night-shift behavioral health screening team... responsible for assessing minors and adults presenting in crisis through the emergency room or as walk-ins, which serves as the sole point of entry for evaluation. Provides daily supervision and operational oversight for screeners and mental health specialists, managing schedules, assigning cases, answering phones, and ensuring timely assessments to determine involuntary inpatient commitment or safe discharge. Coordinates staff coverage and movement between locations as needed, conducts performance oversight, and ensures team members are properly trained on screening workflows through on-the-job, on-site training provided by UBHC. Maintains a strong working knowledge of the screener role to support high-acuity crisis response and patient care in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 07, 2025

Spring, TX

|

QA

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":433403,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-95.38,"Longitude":30.06,"Distance":null},"State":"Texas","Zip":"77389","ReferenceID":"HOU-ae8c34dd-484e-4d4b-945e-b21a4486479b","PostedDate":"\/Date(1754584646000)\/","Description":"Insight Global is seeking a highly skilled and customer-focused Display Engineer to join the customer support team at one of our clients in Spring, Texas. This role is pivotal in managing complex escalations, supporting software and hardware diagnostics, and collaborating across various teams to deliver high-quality display solutions. The ideal candidate will be a technical expert with strong communication skills and a proactive approach to problem-solving in both pre-sale and post-sale environments.Key Responsibilities?Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations involving display hardware, firmware, and integration issues. Collaborate with quality, ODM, and customer support teams to resolve issues.?Customer Engagement: Serve as a technical liaison in special-case customer interactions, ensuring alignment across internal teams before direct communication. Provide expert input on feasibility and workaround strategies for customer-specific needs.?Software Support: Assist in testing, and deployment of solutions, including remote solutions via Intune/SCCM. Support manageability tools like HP Display Manager and HP Connect.?Cross-functional Collaboration: Work closely with quality, and engineering teams to help with escalation processes, and issue ownerships.?Field Support Coordination: Evaluate and recommend on-site engineering support for critical customer visits. Coordinate with ATS [Advanced Technical Support], 3LS, and sales teams to ensure readiness and alignment.?Documentation \u0026 Reporting: Maintain detailed records of escalations, resolutions, and customer feedback through Sudden Impact. Contribute to internal knowledge bases and training materials.Compensation: $35.00-45.00/hrExact compensation may vary based on several factors, including, but not limited to skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Display Engineer","City":"Spring","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree in Electrical Engineering, or Computer Engineering, or related field.5+ years of experience in display technologies, firmware, and/or hardware support.Strong understanding of display protocols (e.g., DisplayPort, HDMI, USB c, Thunderbolt), embedded systems, display compatibility, firmware update mechanisms, and understanding of modern workplace setup (ex. PC to dock to display)Excellent troubleshooting skills and ability to work under pressure in a fast-paced environment.Strong written and verbal communication skills; ability to explain complex technical issues to non-technical stakeholders.Willingness to travel occasionally for customer support or site visits.","Skills":"Experience with enterprise deployment tools (e.g., Intune, SCCM)","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a highly skilled and customer-focused Display Engineer to join the customer support team at one of our clients in Spring, Texas. This role is pivotal in managing complex... escalations, supporting software and hardware diagnostics, and collaborating across various teams to deliver high-quality display solutions. The ideal candidate will be a technical expert with strong communication skills and a proactive approach to problem-solving in both pre-sale and post-sale environments.Key Responsibilities?Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations involving display hardware, firmware, and integration issues. Collaborate with quality, ODM, and customer support teams to resolve issues.?Customer Engagement: Serve as a technical liaison in special-case customer interactions, ensuring alignment across internal teams before direct communication. Provide expert input on feasibility and workaround strategies for customer-specific needs.?Software Support: Assist in testing, and deployment of solutions, including remote solutions via Intune/SCCM. Support manageability tools like HP Display Manager and HP Connect.?Cross-functional Collaboration: Work closely with quality, and engineering teams to help with escalation processes, and issue ownerships.?Field Support Coordination: Evaluate and recommend on-site engineering support for critical customer visits. Coordinate with ATS [Advanced Technical Support], 3LS, and sales teams to ensure readiness and alignment.?Documentation & Reporting: Maintain detailed records of escalations, resolutions, and customer feedback through Sudden Impact. Contribute to internal knowledge bases and training materials.Compensation: $35.00-45.00/hrExact compensation may vary based on several factors, including, but not limited to skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Arlington Heights, IL

|

Security Engineering

|

Perm

|

$75k - $85k (estimate)

{"JobID":521240,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.98,"Longitude":42.09,"Distance":null},"State":"Illinois","Zip":"60004","ReferenceID":"CIN-475c9c0c-27ff-4e93-8565-4482b1ca1643","PostedDate":"\/Date(1776783175000)\/","Description":"The SOC Analyst I is a junior/associate level, customer facing role responsible for 24?7 monitoring, initial triage, and escalation of security events. The analyst helps protect the organization by reviewing alerts, investigating suspicious activity, executing documented playbooks, and supporting incident response activities. This role focuses on day to day security operations across multiple domains such as network, endpoint, email, and application security, while contributing to the continuous improvement of SOC processes, documentation, and incident handling practices.?Security Monitoring \u0026 Triage (60%)oMonitor SIEM/SOAR and security tool queues for alerts; perform initial triage, enrichment, and severity classification.oInvestigate email borne threats (phishing, malware, BEC indicators) using consoles and reports; quarantine/contain per playbooks.oReview WAF events (rules, thresholds, bot activity, anomalies), validate true/false positives, and escalate as needed.oDocument every action, observation, and decision in ticketing systems with clear, reproducible notes. ?Incident Response Support (25%)oExecute first responder steps for high fidelity alerts (isolation requests, account lockouts, message recalls, URL detonation, basic IOC searches).oFollow escalation paths to Incident Handlers/Engineers; participate in incident bridges and provide timely updates.oPreserve evidence (artifacts, timelines) and support post incident review with accurate case documentation. ?Operational Hygiene \u0026 Improvement (10%)oMaintain and improve playbooks/runbooks (email phishing, malware detonation, WAF false positive handling, brute force patterns).oAssist with routine health checks of SOC tools, dashboard hygiene, and alert tuning recommendations.oContribute to automation opportunities and knowledge base articles. ?Collaboration \u0026 Communication (5%)oCommunicate clearly with senior analysts, engineers, and stakeholders; provide concise status and handoffs across shifts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SOC Analyst","City":"Arlington Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1-3 years of experience as a SOC or Incident Response Analyst?Knowledge of security frameworks and standards (e.g., NIST, ISO 27001).?Proficiency in cybersecurity EDR and SIEM tools, including CrowdStrike and Splunk?Experience in dealing with Phishing/ Email Threats, Web Application/ WAF Events and Incident Response","Skills":"?Bachelor?s Degree in Cybersecurity, Computer Science, or related field, or equivalent experience. ?Hands on exposure to email quarantine workflows, user reported phishing queues?Exposure to WAF (security configs/policies, bot manager insights, anomaly logs, false positive review).?ITIL Foundations and ticketing platforms (e.g., ServiceNow/Jira).?Security certifications (e.g., Security+, CySA+, SSCP) or equivalent coursework/labs.","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The SOC Analyst I is a junior/associate level, customer facing role responsible for 24?7 monitoring, initial triage, and escalation of security events. The analyst helps protect the organization by... reviewing alerts, investigating suspicious activity, executing documented playbooks, and supporting incident response activities. This role focuses on day to day security operations across multiple domains such as network, endpoint, email, and application security, while contributing to the continuous improvement of SOC processes, documentation, and incident handling practices.?Security Monitoring & Triage (60%)oMonitor SIEM/SOAR and security tool queues for alerts; perform initial triage, enrichment, and severity classification.oInvestigate email borne threats (phishing, malware, BEC indicators) using consoles and reports; quarantine/contain per playbooks.oReview WAF events (rules, thresholds, bot activity, anomalies), validate true/false positives, and escalate as needed.oDocument every action, observation, and decision in ticketing systems with clear, reproducible notes. ?Incident Response Support (25%)oExecute first responder steps for high fidelity alerts (isolation requests, account lockouts, message recalls, URL detonation, basic IOC searches).oFollow escalation paths to Incident Handlers/Engineers; participate in incident bridges and provide timely updates.oPreserve evidence (artifacts, timelines) and support post incident review with accurate case documentation. ?Operational Hygiene & Improvement (10%)oMaintain and improve playbooks/runbooks (email phishing, malware detonation, WAF false positive handling, brute force patterns).oAssist with routine health checks of SOC tools, dashboard hygiene, and alert tuning recommendations.oContribute to automation opportunities and knowledge base articles. ?Collaboration & Communication (5%)oCommunicate clearly with senior analysts, engineers, and stakeholders; provide concise status and handoffs across shifts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 25, 2025

Anderson, SC

|

Desktop Support

|

Contract

|

$17 - $21 (hourly estimate)

{"JobID":470859,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.64,"Longitude":34.51,"Distance":null},"State":"South Carolina","Zip":"29621","ReferenceID":"COL-a6fe63c8-9579-405c-a266-5ecfce54968d","PostedDate":"\/Date(1764077237000)\/","Description":"KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"End User Support Analyst 2","City":"Anderson","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves: ? Bachelor?s Degree or equivalent experience.? 2+ years of MS Windows desktop operating system deployment and support experience.? 2+ years of SCCM/MECM and Intune experience.? PC refresh experience.? Solid Network Infrastructure Principles knowledge.? Solid Security Principles Knowledge. ? Experience providing in-person and remote support.","Skills":"Plusses: ? ITIL v3 certification.? ISO/IEC 9001 and 27001 Knowledge.? Apple Mac deployment and support experience.? Windows 10 experience is an advantage.? Mobile Device Management experience.","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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