Job Search Results for insight

The Senior Director of Technology is a pivotal leadership role responsible for building, operating, and evolving the technology foundation that enables our product strategy and business... More outcomes.Reporting to the CPTO, this leader owns the ?how? of technology delivery?translating product vision into scalable, secure, and reliable platforms. The role sits within our Product & Technology organization, partnering closely with Product Management (the ?why? and ?what?) and Data & Analytics, while maintaining clear accountability for the Technology function.This role is central to our evolution from a traditional IT centric model to a modern, product led technology organization, with a strong emphasis on our Salesforce CRM platform integration, and disciplined execution. The Senior Director of Technology also leads and governs our partnership with an external Managed Services Provider (MSP) responsible for Infrastructure, Information Security, and Help Desk services.This position is ideal for a technology leader who thrives at the intersection of platform architecture, engineering execution, operational excellence, and business impact.What You?ll Do (Key Responsibilities)Technology Strategy & Leadership?Partner with the CPTO and Product leadership to define and execute a technology roadmap that directly supports product strategy and company objectives.?Serve as the senior-most leader accountable for technology execution, technical decision making, and delivery outcomes.?Ensure technology strategy balances speed, scalability, reliability, and long term platform health.Platform Architecture & Engineering?Own the architecture and evolution of our core technology platforms, with Salesforce CRM as the primary system of record.?Guide build vs. buy decisions and ensure Salesforce is leveraged effectively without constraining broader platform innovation.?Ensure seamless integration across platforms, services, and data flows in support of end to end business processes.Delivery, Reliability & Operational Excellence?Own the delivery and operational performance of technology platforms, including availability, performance, security, and scalability.?Be accountable for measurable outcomes such as delivery throughput, system reliability, platform adoption, and contribution to key business metrics.?Establish clear engineering standards, technical governance, and quality bars across the technology organization.Agile Execution & Modern Development Practices?Champion a pragmatic, outcome driven agile delivery model that emphasizes predictability, transparency, and continuous improvement.?Ensure modern development practices are consistently applied, including CI/CD, DevOps, automated testing, and observability.?Balance rapid iteration with appropriate technical rigor and risk management.Team Leadership & Engineering Culture?Lead, mentor, and grow a high performing technology organization, fostering a culture of ownership, accountability, and continuous learning.?Build a modern software engineering discipline that attracts, develops, and retains top technical talent.?Clearly define roles, responsibilities, and expectations within the Technology team.MSP & Vendor Partnership?Serve as the primary technology leader overseeing our external MSP across Infrastructure, Information Security, and Help Desk functions.?Establish clear governance, performance metrics, and accountability models with external partners.?Ensure internal engineering and product teams are tightly aligned with MSP delivered services.Cross Functional Partnership?Act as a trusted technology partner to leaders across the business, translating complex needs into effective technical solutions.?Collaborate closely with Data & Analytics to ensure platform architecture enables trusted, timely, and scalable reporting and insights.?Communicate clearly and effectively with both technical and non technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Senior Systems Integration Engineer to work onsite at Robins AFB in Warner Robins, GA for a direct hire opportunity. This resource will be performing systems engineering to... More include expertise in systems design and integration, manufacturing, quality and industrial engineering, airworthiness, and configuration and data management. They will assist in developing, deploying, and maintaining processes to assure weapon systems are fully integrated, manufactured, sustained, configuration managed, and operationally safe, suitable, and effective throughout their life cycle. More job functions below:?Understand and execute AFPD 62-6, USAF Airworthiness, through standardized processes and issuance of flight authorizations. ?Understand and apply MIL-HDBK-516C Airworthiness Certification Criteria, to aircraft systems and subsystems. ?Support the System Integrity Programs including Mechanical Systems Integrity Program (MECSIP), assist in maintaining and updating the Critical Safety Item (CSI) list, and monitor airworthiness certification for mission partner aircraft. ?Apply OSS&E and airworthiness processes, as well as assist in providing risk assessments, safety analysis, and recommendations and address high priority safety issues. ?Assist in translating user requirements into weapons system requirements, which will be used to design, develop, fabricate, test and evaluate weapons systems, subsystems and equipment for eventual fielding and deployment. ?Use knowledge of systems engineering in support of system definition, development, integration, verification methods, sustainment, risk modeling/simulation, testing and evaluation, human system integration (HSI), crew stations engineering, OSS&E efforts, interoperability requirements, and airworthiness certification across a wide range of hardware and software systems including ground-based systems. ?Review and assist in performing assessments on program specific databases, analyzing BIT failure reports, and comparing failure reports against the BIT interpreter analyzer for accuracy of BIT indications?Provide system integration guidance to aircraft program offices for the program system installation and system maintenance.?Review and analyze technical proposals or modifications for design feasibility and system capability?Assist in conducting performance effectiveness, cost effectiveness, cost performance, life-cycle cost, producibility, maintainability, supportability, reliability, technical, and schedule risk assessments, and schedule trade-off studies?Conduct systems analyses to include, but not limited to, system design/design feasibility and state-of-the-art assessments. ?Provide system integration guidance to the government for the program system installation and system maintenance. ?Assist in reviewing and analyzing OEM technical proposals or modifications for design feasibility and system capability.?Assist in performance effectiveness, cost effectiveness, cost performance, life- cycle cost, producibility, maintainability, supportability, reliability, technical and schedule risk assessments, and scheduling trade-off studies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:A leading automotive supplier is seeking a Sr. Mechanical Engineer to be responsible for the development of cockpit electronics, such as In-Vehicle Infotainment, cluster and central... More information displays and interior monitoring products. This individual will be the lead engineer, customer facing, and will be focused on understanding OEM requirements and working with the design team to turn those into 3D drawings/designs.Responsibilities: ?Develops Mechanical product design (automotive Displays which are integrated to Instrument Panel or a Seat back) that are feasible to produce, while meeting the customer specifications & relevant industry standards / regulations?Has prior experience in automotive Cluster Display and/or Center stack Display ?Selects materials & performs engineering calculations for mass, strength and required mechanical performance targets?Has knowledge of design standards for Head impact ?Has knowledge of Cover Lens design using plastic or glass & exposure to coatings applied on the Cover Lens (AR/AG/ AFP/ HC)?Brings technical know-how on automotive interior packaging and fits & finish?Has expertise of Packaging of PCBs and exposure to Thermal management?Owner of the Bill of Material (BoM) during development and for changes?Provides GD&T and tolerance stack-up analysis; Approves 3D & 2D?Supports DFMEA creation and upkeeping?Shares information for Thermal simulation & other NVH related FEA studies?Has knowledge of ?Class A? surface Appearance Approval process?Create product definition that will meet or exceed program QCD targets ?Selects appropriate manufacturing processes such as injection molding, stamping, casting, optical bonding, ultrasonic welding etc.?Coordinate with suppliers on manufacturing feasibility and tooling?Supports DV and PV test execution and propose design changes needed?Coordinate prototype and/or 3D printed parts to assist in development of products and the debugging & resolving of issues ?Proactively solve mechanical problems, design issues, and specification discrepancies with the customers, suppliers, and internal teams?Travel to customer engineering centers (local) and manufacturing sites as needed during the product launch?Support Program Development Lead on assigned engineering milestone deliverables as tracked in Promise (Program Management System)?Participate to RFI/RFQ process by providing the BOM and initial package concept.?Commitment to the highest ethical standards and willingness to adhere to Code of Ethics and Code of ManagementCompensation starting at: $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Overview:Insight Global is looking for a Senior Data Engineer to join the Data Analytics team at one of our logistics company clients. This person will collaborate closely with multiple... More stakeholders across the enterprise and Information Technology (IT) group to ensure the most important data is accessible and well-understood. The Senior Data Engineer designs, develops, implements, and supports new and existing highly efficient ELT/ETL processes and data sets. Other responsibilities include working closely with data consumers, solution architects, security and governance teams to implement solutions to answer complex questions and drive business decisions. Apply your proven communication skills, problem-solving skills, and knowledge of best practices in designing, developing, and deploying data and analytic solutions. Senior Data Engineers need to be adept in several technical and business skills. These include working with diverse datasets, parsing and understanding data, working with domain experts, data scientists and analysts in framing the business problems and provisioning integrated data quickly across multiple environments. Senior Data Engineers need to be inquisitive and motivated to learn modern technologies and capabilities which could benefit the organization and lead the effort in evaluating the technology for acceptance. Senior Data Engineers also assist the business data science efforts with source data, building data sets, helping evaluate models and integrating analytics and data science model outputs into business processes. Key Responsibilities:- Hybrid cloud environment: the Senior Data Engineer works in a hybrid cloud ecosystem, composed of Azure, Oracle and on-premises technologies, building and supporting data and analytics solutions. The Senior Data Engineer will need to learn the data, tools and capabilities resident in this hybrid ecosystem, such as Synapse, Data Lakes, Dedicated Pool, Azure ML, SQL Server, SSIS and SSAS. - Build data pipelines: Managed data pipelines consist of a series of stages through which data flows. Designing, building and maintaining data pipelines, in Azure and the on-premises ecosystems, will be the primary responsibility of the data engineer. - Drive data centric decision making: Assists with enhancing the data and metadata management infrastructure to ensure data quality, accessibility and security. - Collaborate across departments: Collaborates with business data consumers, of various skill levels, in refining their requirements for various data and analytics initiatives. This collaboration can lead to building enterprise data products, enabling data-driven decision making. - Lead, educate and train: Be curious and knowledgeable about innovative technologies and data initiatives. Research and propose data ingestion, preparation, integration and operationalization tools or techniques to aid these initiatives. Train team members, data consumers, data scientists and data analysts in these technologies and preparation techniques. - Participate in ensuring compliance and governance during data use: Data engineers work with data governance teams (and information stewards within these teams) in building, vetting and promoting content, which adheres to data governance and compliance initiatives. - Become a data and analytics evangelist: The Senior Data Engineer is a blend of data and analytics ?evangelist,? ?guru? and ?fixer.? This role promotes the available data and analytics capabilities and expertise to business unit leaders educating them in leveraging these capabilities in achieving their business goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our customer is seeking a Mobile HVAC Engineer to join their team. This is a non-supervisory/ hourly / non-exempt role.The position involves maintaining and repairing HVAC, plumbing, electrical, and... More building mechanical systems to ensure maximum efficiency of building systems. The role requires expertise in various types of heating and air conditioning plants and associated equipment, along with a commitment to excellence in service delivery.Why You?ll Love Working With UsWe offer an outstanding benefits package that starts on day one:?Company truck + gas card for work-related travel?Tools, uniforms, and PPE provided?401(k) with company match?Health, dental, vision, and life insurance?Paid time off + parental leave?Employee assistance and discount programs?Tuition reimbursement + professional development supportResponsibilities? Ensure ongoing preventive maintenance and repair work orders on facility mechanical, electrical, lighting, and other installed systems, equipment, and other components.? Maintain, operate, and repair all HVAC systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds as it pertains to assigned client buildings.? Perform assigned facility inspections and due diligence efforts, reporting on as-found conditions impacting satisfactory client occupancy and operations.? Respond effectively to all emergencies. May require light travel during emergency events.? Operation, maintenance, and repair of all boilers, heaters, pumps, valves, and lines used in the distribution of steam and heated or processed water.? Maintain stock and inventory control.? Recommend improvements to the preventive maintenance program on an ongoing basis. ? Ensure the management team is informed of current building operations by compiling and submitting monthly reports. ? Study and become familiar with the various items of equipment for assigned client locations, and the methods required to use them properly to ensure required ongoing daily client activities. To include building automation systems, fire/life safety systems, and any other building-related equipment as needed. ? Recommend improvements to the preventive maintenance program on an ongoing basis. ? Recognize danger and safety hazards and propose methods to eliminate them or use the correct PPE in performing the task needed.? Comply with all applicable codes, regulations, governmental agencies, and company directives related to building operations and practicing safe work habits. ? Respond effectively to all emergencies. May require light travel during emergency events.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is responsible for leading the execution and continuous improvement of technical cybersecurity capabilities across security operations and security engineering. The position serves as the... More primary technical leader for day-to-day cyber defense, ensuring threats are detected, investigated, contained, and learned from, while security platforms, controls, and automation are designed, operated, and matured effectively. The ideal candidate demonstrates strong technical depth combined with operational leadership, and excels at translating cybersecurity strategy into reliable, scalable execution. This role operates at the intersection of security operations, engineering, and infrastructure teams, ensuring the organization's security capabilities are resilient, measurable, and aligned to business priorities.Security?Engineering?&?Operations?Leadership?Provide technical and operational leadership across security operations and security engineering functions, ensuring consistent execution of cybersecurity practices and tooling.?Lead day-to-day security operations, including monitoring, alert triage, incident response, and escalation, ensuring adherence to defined runbooks and response standards.?Oversee the engineering, operation, and reliability of core security platforms (e.g., SIEM, EDR, SOAR,?Vulnerability?Management,?Automated Penetration Testing,?Firewall, Cloud, SASE,?and?Identity?Security tools).?Build and?maintain?strong collaborative relationships with infrastructure, application, cloud, and DevOps teams to embed security into operational workflows.?Establish and?maintain?operational discipline, including shift coverage, on-call readiness, handoff quality, and incident communications.?Incident Response, Detection & Continuous Improvement??Partner with internal teams and external providers (MSSPs, vendors) to?identify, investigate,?contain, and remediate security incidents.?Ensure security incidents are fully documented, lessons learned are captured, and corrective actions are tracked to closure.?Drive continuous improvement of detection, response, and automation capabilities by analyzing incident trends, false positives, and operational gaps.?Oversee vulnerability identification and coordination of remediation efforts in partnership with infrastructure and application teams.?Conduct periodic Red & Blue teaming and Incident Response Tabletop exercises.?Ensure security tooling and processes evolve to address?emerging?threats and changing business?risk.?Team Development, Enablement & Documentation?Provide coaching, mentoring, and technical guidance to security operations and engineering team members.?Support training and skill development related to security tools, processes, incident response, and emerging threats.?Ensure comprehensive documentation of security processes, procedures, incidents, and operational standards.?Promote knowledge sharing, operational consistency, and a culture of accountability within the security team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client s is seeking a dynamic, hands-on Level 2 Onsite Support professional to join our team in our corporate head office in Alpharetta. This role focuses primarily on supporting employees in our... More head office, while collaborating closely with colleagues across the USA. You?ll also work in partnership with Level 1 Service Desk teams and Level 3 specialists to deliver efficient, reliable IT support and stable operations. This role is ideal for a developing support professional (typically 1?3 years? experience) who is eager to learn fast and grow quickly in a hands-on, high-volume onsite environment. We?re looking for someone with high learning agility who can ramp up rapidly, take ownership, and operate with pace while maintaining excellent customer service and ticket quality. The pay rate for this role ranges based on years of experience between $20-30/hour. About this role, we are looking for someone who is: ?A strong communicator who values teamwork and customer service?Independent, reliable, and accountable, with excellent attention to detail?Highly organised and able to prioritise effectively?Process-oriented while still flexible and pragmatic in finding solutions?Proactive in problem-solving, with a hands-on approach to technical challengesAs a member of our global Infrastructure and Enterprise Services organization (150+ professionals supporting 13,000+ employees globally), you will play a key role in ensuring the consistent delivery of high-quality IT support services. This is a 100% onsite, office-based role in Alpharetta office ? no hybrid working.What you?ll do? Provide Level 2 onsite/deskside support (walk-ups + ticket queue), supporting Windows and macOS laptops. ?Own device lifecycle activities: new hire provisioning, imaging/enrolment, swaps, repairs coordination, leaver recoveries, and stock control in line with process?Support and administer endpoint management tooling:oWindows: Autopilot/Intune build and deployment supportomacOS: Jamf Pro policies/profiles/app deployments and troubleshooting?Troubleshoot productivity and collaboration tooling: Microsoft 365, Teams, Outlook, OneDrive/SharePoint?Resolve identity and access issues: Azure AD / Entra ID, MFA, SSO, device compliance, access groups (including awareness of conditional access concepts)?Support meeting rooms / AV (Teams Rooms and conferencing peripherals) and coordinate vendor escalation when needed?Maintain high-quality ticket updates and documentation in ServiceNow?Identify recurring issues, propose practical fixes, and contribute to knowledge articles / standard workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Reporting to the PMO Director, the Sr Technical Project Manager is accountable for delivery of a variety of projects within the Technical Maintenance portfolios in a professional, cost-effective and... More timely manner, ensuring that Nelnet achieves (or improves upon) the planned technical objectives and financial return from the project.The role of the Sr Technical Project Manager is to plan, execute, and deliver technology-oriented initiatives (infrastructure as well as application development) to agreed constraints of scope, schedule and budget. This includes coordinating efforts of Line of Business as well as Shared Services resources requiring advance allocation, consultants and/or third-party contractors in order to deliver projects according to plan or apply strong change control management as required.The Sr Technical Project Manager will also define the project?s objectives and oversee quality control within a system comprised of a blend of legacy and modern technologies. The Sr Technical Project Manager establishes and maintains a good working relationships with the client, reinforcing the Nelnet reputation while being financially responsible on projects they manage.Responsibilities:?Lead technical initiatives, particularly those involving technology infrastructure components: new deployments, upgrades, decomms/consolidations.?Work closely with enterprise architecture and security leaders to secure stakeholder approvals for deployment of new technologies.?Coordinate build activities and production deployments of infrastructure changes of varying sizes and complexities.?Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.?Establish effective and appropriate project governance for the project.?Develop full-scale project plans and associated communications documents.?Plan and schedule project timelines and milestones using appropriate tools.?Report effectively on project progress, problems encountered and their solutions by means of a project status report and also ad-hoc reports as appropriate.?Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.?Liaise with Client Services team and other partner teams within the organization on progress and issues.?Work with Shared Services teams, such as Infrastructure, Security, Service Delivery and Release Management to remove impediments, orchestrate production release and deliver a fully operationalized system.?Estimate the resources and participants needed to achieve project goals.?Ensure proper financial management of the project including tracking planned hour variances and Estimate at Completion (EAC).?Identify and manage project dependencies and critical path.?Control project scope, schedule and budget thru an effective change control process and efficient resources management.?Proactively manage changes in project scope, working with the client and internal project teams.?Ensure proper risk management by documenting all risks and ensuring effective mitigation strategy. Devise contingency plans as necessary.?Identify and assist in resolving issues and conflicts within the project team.?Where applicable, coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and responsibility for their assigned work.?Develop or enhance best practices and tools for project execution and management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About TieAt Tie, we help brands maximize the impact of their marketing by powering cross-device identity resolution and conversion tracking. Our platform enables marketers to unlock new revenue... More streams, reduce wasted ad spend, and future-proof their customer engagement strategies. We?re a fast-growing SaaS company backed by a team passionate about driving customer success and innovation in data-driven marketing.The RoleWe are seeking an Implementation Manager who brings the warmth and relationship instincts of a CSM together with the hands-on technical chops of a tracking specialist. You?ll own new customer onboarding end-to-end ? guiding clients through the implementation of Tie?s tracking pixels, tags, and integrations while making them feel supported and confident every step of the way. This is a mid-level role built for someone who genuinely enjoys customer interaction, stays calm under pressure, and can translate technical complexity into plain language for non-technical stakeholders.What You?ll Do?Own project management for customer onboarding: define scope, set timelines, track progress, and keep all stakeholders aligned from kickoff to go-live.?Configure and implement Tie?s tracking pixels, tags, and integrations on customer websites and eCommerce platforms (Shopify, BigCommerce, etc.).?Set up and QA reliable event tracking and revenue tracking pipelines using tools like Google Tag Manager (browser-side and server-side) and Google Analytics (GA4), ensuring data accuracy from pixel fire to reporting dashboard.?Validate events, troubleshoot data discrepancies, and provide clear resolutions and recommendations ? translating technical findings into plain language for client stakeholders.?Act as the primary point of contact for customers during implementation ? proactively communicating status, managing expectations, and making clients feel genuinely supported throughout the project.?Implement event tracking for revenue attribution across GA, Google Ads, Meta Ads, and other ad platforms ? configuring event models, goals, and channel groupings consistent with client needs.?Help clients set up integrations with eCommerce and CRO platforms such as Shopify, Klaviyo, Attentive, Bloomreach, Braze etc.?Partner with Sales and CSMs to ensure smooth account handoffs pre- and post-implementation, maintaining continuity of relationship and context.?Collaborate with Product and Engineering to escalate and resolve technical issues, and feed customer insights back into the product roadmap.?Maintain clear implementation documentation and contribute to scalable onboarding processes and best practices.?Build and maintain automation workflows using Claude, Apps Script, and internal tools to streamline onboarding checklists, QA processes, CS processes and client communicationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Data & Technical Project Manager to serve as the primary operational partner and ?eyes and ears? for direct manager, supporting a fast-moving Master Data Governance and Analytics... More Operations team. This role is highly cross-functional and requires someone who is data-savvy, extremely solution-oriented, and comfortable navigating complexity across IT, Product, Analytics, Merchants, and Finance.The ideal candidate is a critical thinker and problem solver who can step into ambiguous situations, identify inefficiencies, and drive clarity, execution, and measurable improvement across multiple teams and initiatives.Key Responsibilities? Act as the primary project manager and operational partner for the Master Data Governance team, reporting directly to manager ? Serve as day-to-day visibility point, proactively identifying risks, bottlenecks, and improvement opportunities? Lead and manage multiple concurrent initiatives across IT, Product, Analytics, and Business Stakeholders? Partner with merchants, finance, analytics, and product teams to understand data needs, operational gaps, and dependencies? Translate business and stakeholder needs into clear requirements and user stories, partnering with Product teams for execution? Identify and resolve issues related to data taxonomy, hierarchy, and product data quality, escalating to Product and IT teams as needed? Evaluate incoming work across tickets, enhancements, and new initiatives, helping prioritize what is truly high-impact vs. ?busy work?? Drive operational efficiency improvements, asking ?Is the team busy?or productively busy??? Maintain timelines, milestones, and delivery commitments, ensuring accountability across teams? Identify and assess new data governance tools or platforms that could improve scalability, data quality, and efficiency? Operate effectively in an environment with many moving parts, incomplete information, and evolving prioritiesCompensation:$55.00/hr to $70.00/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less