Job Search Results for insight

The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for... More supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the ?face of IT? within the organization and needs to convey an attitude of caring and competence in all interactions.This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. ?Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems.?Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. ?Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system.?Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion.?Monitor, report, and respond accordingly to all systems alerts from the Monitoring System ?Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person.?Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary.?Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus.?Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools.?Provide basic telecommunications support for phone and voicemail utilizing MS Teams?Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software.?Maintain an accurate inventory of all IT Equipment within the Helpdesk?s Asset Management System.?Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency.?Assists in training of basic systems for new and current users when necessary.?Create new user access/login accounts as well as remove user files/access from network upon user separation.?Provide project support to Senior IT Operations technical staff as appropriate.?Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives.?Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication.?Provide rotating, on-call services for after-hours and weekend coverage.?Provide rotating, on-site weekend coverage.?Stay current on all affiliate technologies required for end-user support issues.?Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description.?Must maintain confidentiality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Join an agile self-motivated team of engineers responsible for the development and support of embedded cyber work products for a family of ground combat vehicles. The function of this position is to... More support the Cyber and Command, Control, Communication, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) product realization team with responsibility for Cyber and C5ISR architecture, technology, product development, evaluation, testing and compliance across the US market and support the delivery of products and services to Ground Combat Platforms. This is an embedded software engineering position. The following are the key duties and skills required:Apply computer science, engineering, and mathematical analysis concepts and principles in the development of software for the target hardwareWork closely with cross functional members of the engineering organization to develop and evaluate interfaces between hardware and software, and operational performance requirements and design of the overall systemParticipate in all phases of the software development life cycle, including requirements analysis, design, implementation, integration, and formal testDevelop and maintain software tools, scripts and eXtensible Markup Language (XML) files to implement and/ or verify proper configurations. Perform software engineering and development duties to ensure the software applications are maintained in accordance with all accreditation and configuration control requirements. Develop data/ message protocol transformation mechanisms/ applications, enabling interoperability between multiple data-sharing domains. Utilize a variety of software languages in a Security Enhanced embedded Linux-based operating system environmentParticipate in peer reviews, identify, track and assess solutions to defectsManage, develop, support and conduct trade studies/structured decisions for Cyber test design, environment, and tools. including system-level impacts to include balance of capability, cost, reliability, schedule improvement, and performance across a Cyber, C5ISR vehicle suiteDevelop and evaluate checkpoint and design milestone artifacts and Contract Data Requirements List (CDRLs) and review to ensure technical accuracy and compliance with contract requirements.$50/hr to $53/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a highly skilled Architectural Design Manager to join a Creative Design team, who is passionate about our mission on the infrastructure team with focus on People Spaces / Workplace... More projects & lab planning. In this role, you will be leading the design and delivery of people space projects, partnering with internal cost estimating and construction teams, as well as external vendors, to ensure successful execution from concept through construction. The candidate will oversee design workflows, coordinate design reviews, and deliver fully integrated construction packages (IFP/IFC). The role requires a highly organized mindset, a passion for driving multi-disciplinary projects, and an unparalleled ability to pull people together to make things happen. This role requires you to be extremely detail oriented, identify real hard barriers and drive the cross-functional teams to execute quickly at high quality. You will drive collaboration between Design & Engineering disciplines, Construction, R&D, operations to ensure our team?s goals are aligned with company priorities. We are a demanding and fast-paced environment, so being self-motivated and disciplined is critical. Lab planning involves stakeholder engagement, test fitting equipment to optimize space within code requirements & operational standards. This role requires attention to detail, along with great communication & interpersonal skills, to create on-going relationships with stakeholders and their leadership. Key responsibilities include delivering presentations, coordinating across stakeholders, engineering, construction & cost estimation teams to develop a complete design package of each lab. What You?ll Do- Organize and manage design reviews, construction design packages and deliverables to support all aspects of construction: including scope of work, kick-off, MDR, 30%, 60%, 90%, IFP, IFC - Define strategies for design, architecture and engineering deliverables including construction and permit packages - Own the full design and engineering efforts for construction and infrastructure development from concept to delivery to meet our?aggressive goals - Manage permitting and construction documents including transmittals and RFI?s - Coordinate project schedule with construction team based on Procurement and Construction requirements for the overall schedule success of the project - Fundamentally understand stakeholder?s requirements and translate them into project deliverables - Manage all aspects of technical planning, scope development, change management, programming, design, and engineering services during construction Pay Range for this role is: $50 - $65 per hour depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Marketing Liaison will play a critical role in driving revenue growth by identifying new business opportunities, maintaining relationships with existing clients, and achieving sales targets. This... More position requires a proactive approach to sales, strong communication skills, and the ability to thrive in a fast-paced environment.Responsibilities/essential functions:? Work with the team to respond and generate new sales leads through various channels, including referral platforms and networking.? Promptly respond to the case manager, ensuring all communications are completed within the SLA timeframe.? Act as a key resource in identifying and establishing points of contact within hospitals and clinics. This includes researching potential partners, gathering relevant contact information, and facilitating initial communication to build strong relationships that support our business objectives.? Conduct outbound calls and follow-up communications to prospects and existing clients to promote AlphaCare Home Health's services.? Regularly report on sales activities, lead generation, and performance metrics to the Marketing and Operations teams.? Develop and implement comprehensive sales and marketing strategies for all company services, aligning efforts with market analysis and targeting key referral sources to maximize impact.? Drive census growth by implementing both external and internal sales and marketing programs, focusing on both existing accounts and new opportunities to expand our client base.? Identify and recommend the development of new service or niche markets and offerings. ? Propose enhancements to current services based on market trends and client needs, ensuring that AlphaCare remains competitive and responsive to market demands.? Ensure that administration maintains up-to-date key account records including contact history, objectives, referral trends, etc.? Partner with the Community Liaison on an as-needed basis to conduct sales calls, building and strengthening relationships with key physicians and other healthcare representatives.? Collaborate with the Community Liaison to coordinate in-services with new contacts or facilities.? Contact key physicians and other health care representatives on a regular basis.? Participate in short- and long-range planning for the agency and implement specific measures for agency growth. Increase census through education of physicians and other community and referral sources.? Work closely with the Intake team to ensure a seamless client experience from initial contact through service delivery.? Work with other agencies and promote good community relations through involvement in community events.? Engage with patients who have been re-hospitalized to build connections with case management, ensuring continuous care and identifying opportunities to support their ongoing needs.? Perform other related and assigned duties as needed to support the overall goals and operations of AlphaCare Home Health.? Must be able to travel to meet with Case Managers and Medical Assistants as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Atlanta area is looking for a recent college graduate to join their Azure and Windows Operations Team.This role will be a part of a small system admin team working on Windows and... More Azure work. The Cloud Engineer Level 1 (Windows & Azure) is an entry-level role responsible for supporting daily system operations across corporate, retail, and cloud environments. This position focuses on resolving routine Windows and Microsoft 365 related incidents, assisting with basic deployments, and helping maintain reliable availability, performance, and security of end-user and server systems. The role works within established standards, escalation paths, and change control processes while developing technical skills in Windows administration, identity management, and Azure fundamentals through mentorship and hands-on experience with senior engineers. DUTIES AND RESPONSIBILITIES: ?Provide Tier 1 support for Windows-related incidents and service requests, escalating when needed.?Perform basic troubleshooting for Windows endpoints and server-related issues (login failures, performance issues, access issues, printing, patching errors).?Assist with user onboarding/offboarding tasks including account provisioning, group memberships, and license assignments under documented procedures.?Support Microsoft 365 administration tasks such as Exchange mailbox troubleshooting, Teams issues, and basic SharePoint/OneDrive support (as assigned).?Assist with basic Azure administration tasks including VM health checks, monitoring alerts, and support of cloud-hosted services under supervision.?Support endpoint lifecycle tasks including device imaging/Autopilot enrollment, application deployments, and policy validation (as assigned).?Assist with patching activities for Windows endpoints and servers in coordination with maintenance windows.?Maintain accurate documentation including runbooks, SOP updates, troubleshooting notes, and asset inventory records.?Follow SOPs and provide clear ticket updates including troubleshooting steps, resolution outcomes, and next steps.?Participate in scheduled maintenance windows and deployments as assigned. POSITION QUALIFICATIONS:?Basic understanding of Windows OS administration and troubleshooting concepts.?Foundational knowledge of Active Directory concepts (users, groups, OU structure, basic permissions).?Familiarity with basic Azure and Microsoft 365 concepts (identity, licensing, cloud services).?Ability to follow structured troubleshooting methods and document work clearly.?Familiarity with IT ticketing systems and documentation best practices.?Strong communication skills and ability to work professionally with internal teams and vendors.?Comfortable working in a fast-paced, multi-site environment with competing priorities.?Ability to travel to retail locations as needed (optional/occasional based on business needs).?Ability to participate in after-hours/on-call support as scheduled. EDUCATION AND/OR EXPERIENCE:?Associate or Bachelor?s degree in Information Technology or related field preferred (or equivalent experience).?1?2 years of experience in an IT support, helpdesk, desktop support, or junior systems role.?Internship, lab work, or hands-on home lab experience accepted in place of formal work experience.?Exposure to Microsoft 365, Windows Server, and Azure is a plus.?Certifications preferred: Microsoft Fundamentals (AZ-900, MS-900) or CompTIA A+ / Network+.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Reporting to the Electrical Design Manager, the Sr. Electrical Design Engineer presents an excellent opportunity for a qualified professional pertaining to design and controls engineering functions... More of power distribution equipment. As a specialized engineer in switchgear, you will lead the design, development, and implementation of electrical switchgear systems for various industrial, commercial, and utility applications. Your role will involve creating innovative solutions, ensuring compliance with industry standards, and providing technical leadership to a team of engineers. As an experienced professional you will be responsible for individually contributing to product development & engineering by executing advanced tasks, processes, techniques, and procedures in a technical support role.RESPONSIBILITIESLead the design and engineering of electrical switchgear systems, including medium and low voltage switchgear, circuit breakers, and control panels.Create a BOM list for critical design components.Review and approve electrical drawings for manufacture.Develop detailed electrical schematics, layout drawings, according to client specifications and pre-established budget.Oversee the integration of switchgear with power distribution systems and control systems.Familiarized and confident with the business R&D workflow, working methods and have a certain technical accumulation in the professional field, and master the professional knowledge and skills in this field.Provide expert guidance and mentorship to junior engineers and technical staff.Review and approve design calculations, technical reports, and project documentation.Ensure adherence to industry standards, codes, and best practices.Complete work independently and receive high level direction of work on projects.Apply creative approaches and procedures to the solution of well-defined problems.Manage switchgear design projects from concept through to completion, including budgeting, scheduling, and resource allocation.Coordinate with cross-functional teams, including mechanical engineers, project managers, and clients, to ensure project requirements are met.Conduct risk assessments and develop mitigation strategies.Work with the project management team to ensure all project timelines and goals are met or exceeded on multiple projects at any given time.Ensure that all designs meet relevant standards such as IEC, ANSI, UL, and IEEE.Conduct thorough testing and validation of switchgear systems to guarantee reliability and performance.Creation of test scripts to prove out functionality of control schemes.Oversee the creation and maintenance of documentation for compliance and regulatory purposes.Independently carry out R&D work on the existing technology platform, and independently undertake the R&D task of a module or component, complete product design, testing, device selection, documentation, etc.Identify and implement improvements in switchgear design and control systems.Stay current with advancements in electrical engineering technologies and industry trends.Lead research and development efforts to integrate new technologies and methodologies.Contribute to the development of new practices and processes within the design team and assist in implementation of these to improve department performance.Develop technical solutions that are innovative and consistent with organization objectives to a wide range of complex problems.Implement sustainable practices to achieve sustainable outcomes in all facets of practical and technical project work.Identifies practical opportunities for improvement and innovation.Interface with clients to understand their needs and provide technical solutions.Prepare and present technical proposals and reports.Provide technical support and troubleshooting during and after project implementation.Independently respond and resolve general technical issues related to production and market problems.SALARY: 120KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:This role is responsible for supporting and managing plant controls systems within an automotive manufacturing environment. The Controls Engineer leads electrical and controls projects... More involving PLCs, HMIs, robotics, and SCADA integration while supporting equipment reliability and continuous improvement initiatives. They provide technical guidance to skilled trades and engineering teams, troubleshoot equipment and conveyor issues, and support new model and process changes. This position also plays a key role in safety, quality, cost control, and long term maintenance of plant controls systems.Responsibilities:?Manage controls-related electrical projects including installation of new or replacement equipment, continuous improvement initiatives, and periodic repair and refurbishment?Participate in functional area plant meetings to represent Manufacturing Engineering and assist in improving the plant?s performance?Provide technical support, direction, and training to tech support and skilled trades personnel within the department?Investigate conveyor and equipment problems to provide technical input for problem resolution?Develop cost estimates, investment forecasts, business cases, appropriation requests, and plans for other minor project activity?Coordinate with departmental tech support engineers and Headquarters Vehicle Systems engineers on new model process and equipment planning, including model changes, throughput improvements, sourcing, etc.?Assist in the development of a project support plan between the plant, headquarters, and contractor resources (including paragraph 183 contractual requirements)?Maintain proficiency in his/her field?Support GMS and Quality Network Planned Maintenance initiatives?Utilize statistical methods for continuous improvement of plant controls systems?Enforce safe work practices as the highest priority and implement objectives for improved ergonomics, health/safety, and housekeeping?Maintain good working relationships with peers, hourly employees, union, management, supplier community, and interface with support functions outside the plant as required?Develop project planning timetables and report progress as required?Utilize best practices and common systems to improve competitiveness and reduce waste?Provide input into the establishment of Manufacturing Engineering plant budget, NPP funding forecasts, and appropriation request estimates?Ensure long term, cost effective maintenance of equipment and facilities?Manage projects to minimize investment cost while providing conveyors, equipment, and facilities that require a minimum operating cost (with maximum throughput, energy efficiency, etc.)Compensation starting at $38/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable lawWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is responsible for commissioning, coordinating, performing, and overseeing preventative maintenance, troubleshooting, and repair duties for industrial hydrogen systems, primarily... More electrolyzers and hydrogen storage infrastructure, at various customer sites across Washington, with a focus in Moses Lake. This role may require travel and requires the ability to be on-call to respond to urgent needs, ensuring customer sites maintain around-the-clock hydrogen production. The role demands superior mechanical aptitude and willingness to learn industrial hydrogen systems and performance. The ideal candidate will effectively communicate among cross-functional departments, leveraging field experience and data to suggest and implement design enhancements and resolve defects. This position is critical for interfacing with customer stakeholders and exceeding service expectations, thereby reinforcing the company's reputation as a leader in hydrogen fuel cell power solutions.?Travel to customer sites to perform inspection, testing, commissioning, repair, and preventative maintenance primarily on electrolyzers, hydrogen storage infrastructure, and other deployed stationary hydrogen equipment.?Must be highly knowledgeable with the operation, troubleshooting, and controls ideology of industrial hydrogen systems and components, with a strong background in both preventative and corrective maintenance.?Execute and lead complex service repair projects on existing hydrogen infrastructure, including specialized procedures like liquid tank repairs and vacuum jacket line repairs.?Support the commissioning, ongoing maintenance, and operation of industrial hydrogen infrastructure, including but not limited to:oInterpreting electrical wiring schematics and construction drawings/P&IDs/E&IDs.oConducting Point to Point functionality testing.oPressure testing of piping systems per ASME standards.?Be prepared to respond urgently to all field equipment repair and maintenance concerns, which may include travel on short notice.?Provide training to first responders, customers, and other service personnel on the troubleshooting, maintenance, and service of hydrogen infrastructure.?Diagnose system failures, isolate root causes, and troubleshoot solutions to maximize performance and reliability.?Maintain a supreme focus upon safety in all facets of work and ensure all relevant parties are educated on the safe operation of hydrogen equipment and infrastructure. This includes adherence to hazardous location (classified area) requirements per CEC/OESC and other relevant safety standards.?Perform all other duties as assigned and required within the role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a POS Portfolio Lead/ Program Manager to join their team in Tempe, AZ. The Portfolio Lead is responsible for developing and overseeing a high caliber portfolio management... More function within a designated domain, with direct accountability for the planning, execution, and delivery of projects managed by their own team. This role ensures excellence in portfolio governance, alignment of roadmaps, and effective strategic execution across both team owned initiatives and broader enterprise programs. This role oversees a team of Project Managers, providing coaching, mentorship, and performance leadership while serving as the primary escalation point for portfolio-related risks, issues, and decisions. The Portfolio Manager ensures that all initiatives within the portfolio align with strategic priorities, deliver measurable business value, and adhere to governance standards. This leader collaborates closely with IT and business executives, partnering with IT Directors and Business Relationship Managers to understand demand and priorities, to optimize resources, proactively manage risk, and ensure clear, transparent visibility into portfolio performance and financial outcomes. Key responsibilities are shown below:1. Portfolio Governance & Strategy Alignment?Adhere to and continuously apply established portfolio governance standards, frameworks, tools, and best practices, helping position the team as a center of excellence.?Ensure initiatives and projects align with enterprise strategy, roadmap priorities, and defined KPIs.?Drive structured decision-gating processes to ensure appropriate business case validation, funding approval, and benefits realization tracking.?Establish and monitor portfolio performance metrics, risk dashboards, and value realization reporting.?Continuously improve governance processes to increase efficiency, predictability, and strategic impact.2. Leadership & Team Development?Lead, coach, and mentor a team of Project Managers, fostering professional growth, accountability, and delivery excellence.?Conduct regular one-on-ones, performance evaluations, and development planning sessions.?Build a culture of collaboration, ownership, and continuous improvement.?Help standardize methodologies, templates, reporting, and best practices across the broader portfolio.?Serve as a role model for leadership, communication, and stakeholder engagement.3. Escalation & Risk Management?Act as the primary escalation point for portfolio-level risks, interdependencies, and cross-functional conflicts.?Proactively identify systemic risks and develop mitigation strategies.?Facilitate resolution of complex stakeholder issues, balancing business and IT priorities.?Ensure transparency and timely communication of critical risks to executive leadership.4. Resource Planning?Partner with IT and business leaders to optimize resource allocation across competing priorities.?Evaluate new initiatives for strategic fit, capacity impact, and ROI for potential inclusion in the portfolio.?Provide scenario analysis and prioritization recommendations to executive stakeholders.5. Executive Communication & Reporting?Lead recurring governance forums and Sponsor updates?Deliver regular updates to executive and senior leadership, providing clear insights into:oPortfolio health and delivery statusoStrategic roadmap progressoBudget and resource utilizationoKey risks and mitigation plansoKPI performance and value realization?Translate complex project data into actionable executive insights and recommendations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:The Internal Audit Manager ? Sports, Entertainment and Ticketing executes risk-based financial, operational, and compliance audits across a diverse sports and live entertainment portfolio... More including more than 160 million guests, promoting more than 10,000 shows and presenting more than 22,000 events around the world. In a privately held, non-Sarbanes-Oxley (SOX) environment, audit activities are planned and performed based on quantitative and qualitative risk assessments to prioritize areas of highest risk and value.This role provides independent assurance over internal controls, governance, and risk management practices, delivering practical insights to strengthen control environments and support effective operations. This position reports to our client?s Director of Internal Audit and maintains a dotted-line reporting relationship with affiliate CFOs to support coordination on audit planning, risk assessment, communication of findings, and timely remediation.Key Responsibilities:Audit Planning, Execution, Reporting & Post-AuditDevelop and execute 10?12 risk-based audits aligned with enterprise risk priorities each year. The audit plan will cover financial, operational, and compliance audits across the full portfolio of affiliate companies, including ticketing, sports, and live entertainment operations.Identify audit-relevant operational, financial, regulatory, and reputational risks within the scope of audit engagements and recommend practical, value-added improvements.Prepare and present detailed audit findings, risk assessments, and corrective action plans, working closely with business leaders to communicate results, recommend improvements, and support timely implementation of corrective actions, including opportunities for process improvements, cost savings, and risk mitigation.Track remediation efforts and perform follow-up audits, providing periodic status updates to affiliate management on remediation progress and outstanding issues.Develop and maintain audit analytics tools, dashboards, and documentation standards to support efficient and effective audit execution.Process Improvement and Other AuditsEvaluate the design and operating effectiveness of internal controls across key processes, including ticketing operations and revenue generation (ticket sales, pricing, and settlements), sponsorships, food and beverage operations, payroll, procurement, capital expenditures, treasury activities, and the financial close and reporting process within a sports and entertainment environment.Assess enterprise-wide fraud risks across all business functions by conducting targeted risk assessments and investigations, and recommending controls to prevent, detect, and respond to fraudulent activity.Lead the integration of data analytics across the audit lifecycle to enhance risk assessment and control evaluation.Analyze complex datasets to identify control gaps, fraud indicators, and inefficiencies, translating findings into clear, actionable insights for senior leadership.Perform risk-based, sample testing of vendor contracts, third-party agreements, and procurement processes.Participate annually in at least one audit led by another internal audit team outside the hospitality portfolio, supporting audits of sister companies in other lines of business.Ensure compliance with local, state, and federal regulations (including tax, labor laws, and licensing), as well as governance processes supporting management?s adherence to safety, environmental, and regulatory requirements.Provide advisory feedback to management on existing internal control policies and procedures, informed by audit results and observed control practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less