Job Search Results for Employment

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead, manage, and mentor project crews; ensure proper training and performance.Report daily to the Project Manager with updates on progress, issues, timeline impacts, staffing, and morale.Execute... More projects using LEAN Construction principles.Coordinate with GC/EC/end users to plan work according to project schedules.Maintain and approve daily logs, timecards, and task tracker entries.Review and verify completed work performed by Leads and Technicians.Reinforce a strong safety culture and professional conduct on all job sites.Provide recommendations based on codes, standards, and best practices.Implement project plans, scopes of work, retrofits, and infrastructure upgrades.Complete required Pre-Task Plans at the start of shifts and Daily Reports at the end.Maintain accurate As-Built documentation; communicate scope changes via RFI/email.Professionally document all relevant conversations with trade partners, GC, EC, and owners; relay to Project Manager.Forecast manpower, materials, tools, and equipment needs up to 4 weeks in advance.Review all project documentation, drawings, and scope within one week of project start.Assist Operations with performance documentation and employee write-ups when necessary.Maintain a clean, safe, and organized work environment.Ensure team appearance and conduct follow company standards.Provide reliable transportation to and from job sites.Ensure compliance with department and company policies and procedures.Make decisions based on codes, standards, best practices, and project schedules.Travel may be required.Promote adherence to all company policies, procedures, and safety requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a ServiceNow Administrator to work in Charlotte, NC. This position will be a hybrid role, spending two days in-office and three days remotely during the week. The position has... More a number of responsibilities; this person provides support and configuration for packaged and custom applications, ensures best practices and standards are being followed, makes suggestions for improving the development process, and performs day-to-day administration of the ServiceNow platform. Overall, this includes configuration, designing, coding, testing, correcting, and documenting complex programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. The Administrator is also responsible for acting as a ServiceNow subject matter expert amongst an application development team to ensure delivery of applications based on detailed specifications. - Provide technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies-Design, code, test, deploy, maintain, enhance, and support software systems- Work with business customers and IT business analysts in translating requirements into plans and specifications- Work in a team-based environment, communicating effectively with all levels of staff and management- Identify business and system requirements- Produce design and other technical documentation- Design and code reviews for components produced by self and other teams- Provide work estimates to project team and lead- Provide technical leadership, coaching and mentoring to team members- Out-of-the-box and custom development, configuration, and testing, including developing customizations in ServiceNow to meet project objectives and business needs- Working closely with IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices- Learn about the existing process design and implementation of Service Catalog, Incident, Problem Change and Release Management workflows- Monitor health, usage and overall compliance of ServiceNow and its applications- Coordinate application and platform upgradesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An Oil & Gas customer of Insight Global is looking for a Data Engineering Advisor to join their team full-time to sit in The Woodlands, TX, on a hybrid schedule 3 days a week and as needed with... More travel up to 5% within the Texas area. The IT division's primary goal over the next few years is focused on their Data Transformation efforts that will support all of the company's domains for midstream assets. This person will be designing, developing, and deploying innovative data and analytical solutions to enhance current operations and shape the future of the organization. The salary range for this role is dependent on level of experience with a flexible range of $120,000-$200,000 annually. Responsibilities:Design and create data architecture and strategies to facilitate efficient storage and retrieval of structured and unstructured data.Design, build, and manage data pipelines to ingest, transform, and distribute data between on-premises and Azure-based destinations.Implement measures to ensure the quality and integrity of data, including data cleaning, validation, and error handling within data pipelines.Utilize technologies from Qlik, OpenText, SAP Datasphere, and Azure cloud services, including Copilot, Dataverse, Fabric, Data Factory, Logic Apps, Power Automate, Azure Synapse Analytics, Fabric to enable custom applications and BI efforts.Employ programming languages like Java or Python for automation and API integration tasks.Work closely with data scientists and developers to provide data necessary for custom applications, visualizations, and analytic models.Assess, recommend, and integrate new data management technologies, data modeling, relational data structures, and change data capture.Identify bottlenecks, optimize queries, and fine-tune database or data processing configurations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Relationship Management * You will serve as the client's primary contact, acting as a liaison, serving as an internal client advocate. * Maintain a comprehensive understanding of your... More dedicated client's group health portfolio and other internal services and coordinate communication among various business partners. * Act as a liaison between clients and company, collaborating with other internal partners including Product Management, Implementation, Payroll, Sales and more. * Own the client relationship by building trust, rapport, and understanding the insurance needs of your dedicated book of business. * Provide proactive, personalized, strategic support and act as the primary contact between clients and insurance carriers to ensure a seamless client experience. Group Benefit Support & Administration * Continually provide insurance expertise to your clients by managing benefit renewals, supporting Open Enrollment, and preparing quote proposals & benefit guides. * Assist clients in the design and implementation of their employee benefits programs, including group health, dental, vision, life, disability insurance and other ancillary coverages. * Handle all aspects of benefits renewals, including negotiating with carriers to secure the best rates and terms for clients. * Conduct virtual meetings with clients to review their benefits plans and make recommendations for improvements or changes. * Resolution support for benefit service issues such as enrollments, carrier billing, coverage, and claims. * Maintain accurate and up-to-date records of all client interactions, benefits plans, and compliance documentation. Client Retention * Maximize client retention by working with clients, carriers, and external partners to resolve issues that may impact the client relationship. * You will proactively ensure client satisfaction through regular touchpoints soliciting feedback on existing group health benefit offerings and future needs, acting as appropriate (ie: quoting, upselling, remarketing). You'll ensure appropriate utilization and consistent execution of tools, communications, processes, client retention activities, and metrics. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for multiple X-Ray Technologist to join a large team supporting a well-known hospital system in Washington, DC. Below are the job duties the candidate will be responsible... More for: Performs a full range of diagnostic radiographic examinations in the department, clinics, and operating room. Ensures that radiation safety precautions are taken. Adheres to the policies and procedures that apply to the performance of obtaining radiographic studies, including performing a correct, exam, including laterality, on the correct patient at the time requested. Provides basic information to patients and/or families concerning procedures to be performed and is able to answer questions if asked. Assists the Radiologists in performing special radiological examinations. Assists with the upkeep of radiographic equipment and adhere to all related safety requirements and reports needed for equipment repairs. Ensures timely completion of all exams through tracking, scanning, and another technical workflow as related to Radiology Information System (RIS, Enterprise Radiology Solutions (ERS), and Enterprise Electronic Record (EMR). Operates digital and fluoroscopic radiographic equipment. Participates in orientation and other opportunities for learning as delegated by the department, other hospital staff, and students. Exemplifies SPIRIT values, and actively participates in Patient Safety Standards and tasks. Coordinates and collaborates with Technical Aides to ensure efficient room turnover. Coordinates, communicates, and collaborates with Patient Financial Associates that register radiology exams to minimize delays and potential safety issues for the outpatient population. Assumes other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered all-inclusive.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

ECS is a Documentation and Change Order (ECR/ECO) specialist responsible for engineering change control process as part of PLM. Beyond generating and processing Change Orders, duties will include... More data mining, POC for change related escalations, managing trackers, inter department reports and CIP activities in a high pace environment.Responsibilities:Generates and manages Change Orders (CO) thru closurePerforms documentation research for all parts/assemblies to be included in the Engineering Change Order to ensure accuracy, completeness, and adherence to change control policies/procedures and design drafting standards. Makes decisions, provides recommendations and/or escalates based on the needs of the situationSupports NPI PMs (New Product Introduction Program Managers) on a daily basis for Engineering Change Order activitiesInterfaces with Engineers and Designers on design solutions into BOMs that align with lean manufacturing requirementsResponsible to align key collaborators to drive to solutions in alignment with cutin strategies, E&O and effectivitiesPOC for Change Control processes in EngineeringMonitor and prioritize tasks to ensure efficient and timely change cut inProcess part numbers, bills of material and change orders which include preparation for change control board, review for clarity, errors and proper approval routing, accuracy and completenessTrack documents from initiation to final approvalTracking and reporting on document review progressDevelop, track and report key metricsGenerate and manage documentation in support of ISO standards including revise and releasesUpdate drawing from model changesSupport engineering and design team on drawing and spec updatesFacilitate Design review meetings and act as a coordinator oCapture Key decision, action items and send detailed meeting minutesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Overview:This position involves bench testing the analog and mixed-signal portion of our IC product(s). The candidate will be responsible executing a bench verification test plan. It involve writing... More multiple Python scripts to communicate with the device-under-test (DUT) which is for cellular chips in phones. The Python script also controls bench equipment such power supply, function generator, oscilloscope, temperature chamber, etc. to monitor/record the DUT response. Our product contains many analog IPs such as LDOs, ADCs, DAC, amplifiers, PLL/oscillators, comparator, and etc. We are responsible for bench testing and characterizing the mentioned IPs against the specification. Responsibilities:Develop Python test scripts to test/characterize the ICs analog and mixed-signal IPsBuild and maintain (debug) automated bench setups using Python to control equipment such as power supplies, function generator, oscilloscope, etc.Executing tests (running automated tests) over multiple parts and voltage and temperature.Working with a team of engineersAnalyze test data for anything out-of-spec or unusual behaviorIdentify bugs through bench testing Qualifications:Experience with Python programming for electronic equipment automations.Strong knowledge of various analog and mixed-signal functions such as comparator, ADC, DAC, low-pass filter, oscillator/PLL, LDOs, amplifiers, etc.Experience with lab test equipment and bench testingGood technical knowledge of various mixed-signal IPs such interrupt, GPIO, RESET, SPI, etc.Experience semiconductor bench testing and verification is a plusSkills in data analysis and technical reportingSelf starter and team oriented player who require a minimum learning curve.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The datacenter SME will have a deep technical foundation in virtualization, enterprise storage, and infrastructure architecture. The ideal candidate will not only be an expert in their technical... More domains but also possess a broad systems perspective, understanding how computing, storage, network, security, and cloud platforms integrate within a modern IT enterprise environment. This role supports critical infrastructure for mission systems, and the SME will serve as a trusted advisor to engineering teams, program leadership, and customer stakeholders.This role is 100% onsite.Key Responsibilities:Technical Expertise & Leadership:? Design, implement, and optimize complex virtualization environments (VMware vSphere, Microsoft Hyper-V, etc.)? Architect and support enterprise-grade SAN/NAS solutions (e.g., NetApp, Dell EMC, Pure Storage, etc.)? Lead the migration and consolidation of legacy workloads into virtual or hyperconverged platforms? Provide Tier 3 support and root cause analysis for complex virtualization and storage incidentsSystems Integration & Architecture:? Bridge technical silos by analyzing and integrating infrastructure across datacenter compute, network, storage, and cloud? Support hybrid architectures involving on-prem, edge, and public/private cloud (AWS, Azure, etc.)? Design HA/DR strategies incorporating virtualization, storage replication, and backup systems? Participate in the full system lifecycle: concept, design, integration, test, implementation, and O&MOperational Oversight:? Develop automation strategies using PowerCLI, Ansible, or similar tools to streamline provisioning and maintenance? Monitor system performance and implement capacity planning across storage and compute? Ensure compliance with security and configuration baselines (e.g., DISA STIGs, CIS Benchmarks)Strategic Influence:? Advise on long-term data center modernization, virtualization roadmap, and cloud readiness? Evaluate and recommend emerging technologies in software-defined infrastructure and AI-driven operations? Interface with cybersecurity, DevOps, and application teams to ensure alignment and performance across layersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a sharp team of Data Center Operations Leads to join an AI cloud platform company sitting in New York state. This is a full-time, permanent role with excellent... More compensation and benefits. This role will be located in upstate New York.This company is dedicated to accelerating their go-to-market time in a big way, so it is imperative for this person to be willing to work hard, take ownership from inception to delivery, and approach every problem with a strategic, open mind.As a Team Lead, you will be responsible for overseeing all datacenter operations during your assigned shift, managing a team of technicians, and ensuring the highest levels of reliability and performance for our GPU supercomputing infrastructure. This is a hands-on leadership role that requires both technical expertise and strong people management skills.Day-to-day responsibilities:- Lead and manage all datacenter operations during your assigned shift, ensuring 24/7 reliability of our GPU supercomputing infrastructure- Train and mentor junior technicians to enhance their skills and build a high-performing team- Oversee incident response and troubleshooting, providing technical guidance and escalation support- Develop and implement operational procedures and best practices to improve efficiency and reduce downtime- Coordinate with other shift leads to ensure seamless handovers and consistent operations across all shiftsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less