Job Search Results for insight

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation... More pathways. There are multiple customer entry points to ISS Customer Care ranging from: phone, face-to-face, email, self-service ticketing, chat, and text. The Customer Care Specialist is expected to navigate them all with fluidity and utmost professionalism. Additionally, Customer Care Specialists monitor and manage numerous alerting services and are expected to follow escalation protocols and defined policies and procedures day-to-day 24x7. Perform Lead duties, as assigned/scheduled.Tier 1 Support (Password Reset, DUO Enrollment, Ticket Creation for calls that are Tier 2)Knowledge of Win and MAC are a plus, would kindly request a typing speed of 50+ WPM (Will need to type as they are speaking with endusers)UCLA?s ticket Management system is ServiceNow and they will be providing training to selected contractors.Contractors to receive between 25-45 calls per day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a hands-on Development Team Lead to lead a team of developers supporting and enhancing a primarily VB6 and Oracle PL/SQL?based application portfolio, while helping guide ongoing... More modernization efforts. This is a manager-track role focused on people leadership and delivery?not full-time coding?but requires enough technical depth to review code, influence design decisions, and query data when needed.You?ll oversee a mix of break/fix work, enhancements, and multiple active projects, operating in a fast-paced, high-volume environment. Success in this role requires a proactive mindset, strong ownership, and the ability to balance legacy system stability with forward-looking improvements, while collaborating closely with executives and cross-functional partners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role, you will support production operations by quickly assessing technical issues, determining required information, prioritizing urgency, and developing clear paths to troubleshooting and... More resolution. You will own issues end-to-end?driving problem resolution across factory and supplier environments while communicating plans, updates, and status to cross-functional teams with diverse technical backgrounds. Daily responsibilities include hands-on troubleshooting of electronic assemblies, maintaining and updating technical data packages, creating and presenting change documentation through cPDM and Change Boards, analyzing defect and yield data, and implementing process improvements to reduce recurring failures. You will also participate in peer reviews and support general electrical engineering production activities.This role must sit on-site in Tucson, AZ Compensation: $55-65/HR Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a commercial / industrial level maintenance technician. It will be first shift- however after hour emergencies and weekend work will be required as needed.If hired through a temp... More agency- this position would get converted as soon as the employee is eligible.HVAC/Mechanical/ Facilities Maintenance experience is necessary-Perform preventive maintenance on HVAC, electrical, and plumbing systemsTroubleshoot and repair mechanical, electrical, plumbing, and building systems-Respond to maintenance requests and perform repairs in a timely and efficient mannerInspect building and premises for safety hazards and perform necessary maintenance to eliminate such hazards-Coordinate with external contractors for specialized repairs and maintenanceEnsure all maintenance activities are in compliance with company policies and safety standards-Maintain inventory of supplies and tools needed for repair and maintenance tasksDocument maintenance and repair work and maintain a log for future reference-Experience Required: 2-4 years of experience in building maintenance or a related fieldNecessaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Data Center Technical Operations Engineer will be responsible for Data Center Engineering Operations within a Data Center including risk management and mitigation, corrective and preventative... More maintenance of critical infrastructure, vendor management and metric reporting.Responsibilities:- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.- Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- May assist in the design and build out of new facilities.- May assist in projects to increase current facility efficiency.- Responsible for asset and inventory management.- Deliver quality service and ensure all customer demands are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large global retailer is seeking a talented and experienced Senior Machine Learning Engineer. The ideal candidate will have a strong background in machine learning, proficiency in Python, and... More experience with Generative AI (GenAI), React, Mega Cash, Cashing, and PostgreSQL. This role involves developing and deploying machine learning models, collaborating with cross-functional teams, and contributing to the continuous improvement of our financial products. We are looking for someone who is hands on but can lead a 3-4 member team.Key Responsibilities:Design, develop, and deploy machine learning models to solve complex financial problems.Collaborate with data scientists, software engineers, and product managers to integrate machine learning solutions into our products.Implement and optimize algorithms for real-time data processing and analysis.Develop and maintain scalable data pipelines using PostgreSQL.Utilize Python and GenAI to create innovative solutions for financial applications.Work with React to build interactive and user-friendly interfaces.Ensure the security and efficiency of financial transactions using Mega Cash and Cashing technologies.Stay up-to-date with the latest advancements in machine learning and financial technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day An employer is looking for an Incident Communications Manager in the Redmond, WA area. Come join a fast paced Operations team responsible for incident communication and coordination for... More all of Microsoft Office 365 services. The Incident Communication team is a 24*7 organization, focused on real-time communication to our external customers as well as internal partners. We are looking for dynamic and flexible individuals who will help drive service incidents to resolution, while being responsible for effectively communicating these incidents to our customers and key stakeholders. The successful candidate will also be accountable for helping to define and drive efforts to improve communications and operational excellence across multiple engineering teams. Key Responsibilities: - Provide excellent incident communications to stakeholders and external customers - Effectively coordinate these incidents across multiple organizations - Define and drive efforts to imp! rove our incident coordination and communication capabilities - Ability to multi-task on several incidents and/or projects at onceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is replacing their current electronic invoicing/bill presentment application with a new payment processing solution. The OCM Analyst will drive awareness, capability, and adoption across... More key stakeholder groups, partnering with project and business leaders to ensure a smooth transition and measurable user readiness.**Key Responsibilities**?Build targeted Organizational Change Management (OCM) plans that leverage multiple channels (e.g., meetings, demos, emails, FAQs) to communicate benefits, timelines, and what to expect.?Conduct stakeholder analysis for impacted applications to determine ?who? and ?how many,? including key leaders and user segments.?Assess change impacts, identify areas of resistance, and recommend mitigation strategies.?Craft clear, effective communications and engagement materials tailored to stakeholder needs.?Develop training resources and job aids for new functionality; coordinate with SMEs to deliver just in time learning.?Partner with leadership to ensure alignment and visible sponsorship throughout the rollout.?Design and execute readiness assessments and adoption pulse checks; analyze results and recommend actions.?Collaborate with the project team to monitor adoption, surface gaps, and drive additional support/communication/training as needed.?Support post go live hypercare with accessible channels for questions and ongoing reinforcement activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Test Engineer to join their Electronics Hardware Engineering Team in Redmond, WA. This person will not be writing their own test plans but need to be able to read... More python and work with the design and engineering team to articulate the testing results and what needs to be changed. The Design Team will create the test plans, pass it to this person who will test, troubleshoot and deliver the results. Down the road this person will deliver the results to the Engineering team for large scale execution. This person should be able to carry out automation, will not be writing automation scripts themselves. This person will need to have hands on experience with oscilloscopes and power supplies. They need to have strong hands on experience with PCBA and have a strong troubleshooting mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is launching a new, first-generation downhole sensor product line and is looking for a junior-level Electrical / PCB Design Engineer to support hardware development from concept through... More early production. This is an excellent opportunity for an early-career engineer to work hands-on with real hardware and contribute to a brand-new product in a technically challenging environment.Key Responsibilities? Design and layout PCBs for sensor and electronics systems using Altium Designer or KiCad? Assist with schematic capture, circuit design, and component selection? Support prototype builds, bring-up, debugging, and testing of hardware? Collaborate with senior engineers on board reviews, design iterations, and documentation? Work closely with mechanical, firmware, and manufacturing partners during developmentHelp maintain design files, BOMs, and basic test proceduresThis position is fully onsite 5 days / week in downtown Houston. Based on knowledge and years of experience, this position offers an hourly pay rate of $50-75/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less