Job Search Results for engineering

Insight Global is seeking Senior Solution Designers to join the Contact Centre Technology Team at a large financial institution in downtown Toronto. This role will be responsible for end-to-end... More technical solution design across large-scale, enterprise contact centre platforms supporting 10,000+ agents in a highly regulated environment.The successful candidate will operate as a trusted technical leader, partnering with program managers, engineering teams, vendors, and business stakeholders to design scalable, resilient, and future-ready contact centre solutions.Responsibilities include the below: -Lead end-to-end solution design for Contact Centre initiatives, from early business ideation through implementation-Partner directly with business stakeholders and leadership to understand objectives and guide them toward the right technical approach-Translate business needs into clear, scalable, and supportable contact centre designs-Own solution designs across core contact centre services including:Call recordingWorkforce management / call force managementAgent desktopIVR and self-service-Design and support solutions across Genesys Engage, including Google CCIA (Contact Center AI) integrations and backend systems-Provide architectural input on backend integrations (CRM, analytics platforms, data services, APIs)-Act as a senior design authority, reviewing and influencing technical decisions across programs-Work closely with program managers to ensure purpose traceability and requirements-to-function alignment-Produce clear, well-structured solution design documentation and present designs to both technical and non-technical audiences-Provide mentorship and guidance to other designers and technology team membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for an experienced Data Engineer for an on-site, contract opportunity in the Cincinnati, Ohio area. The client is a large bank and the Data Engineer III contract role will... More support the Principal Data Engineer by developing, testing, and monitoring high quality ETL code for several time sensitive, enterprise level initiatives. The position requires strong technical expertise to deliver efficient, accurate, and scalable data solutions that follow established governance and coding standards. Core responsibilities include building and optimizing ETL pipelines using IBM DataStage, Snowflake, dbt, and MettleCI, with a focus on code quality, data accuracy, and operational reliability. The ideal candidate will be able to rapidly contribute to critical project milestones while maintaining strict adherence to best practices and governance processes.ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Design, build, test, and maintain scalable data management systems and pipelines.? Develop high performance algorithms, predictive models, prototypes, and custom software components to support analytics and data processing needs.? Ensure all data systems adhere to business requirements, governance standards, and industry best practices.? Demonstrated experience with data pipeline testing, including: Unit testing for ETL/ELT components, Integration and regression testing, Data quality and validation frameworks, Automated testing within CI/CD workflows? Integrate new data management tools, engineering technologies, and automation capabilities into existing architectures.? Establish and optimize processes for data modeling, data mining, and data production workflows.? Research and identify new opportunities for leveraging existing data assets.? Utilize a variety of programming languages, integration tools, and platforms to connect systems and enable seamless data flow.? Collaborate closely with cross functional partners, including solution architects, IT teams, and data scientists, to achieve project objectives.? Recommend and implement improvements to enhance data quality, reliability, and performance.? Maintain and update disaster recovery procedures to ensure system resilience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a Client Success Manager based in Phoenix for a premier mechanical construction & facility services company. The company serves its clients through the full life-cycle... More of a facility, to include engineering, construction, operations and maintenance. This individual will build and maintain relationships with these clients to identify, develop, and close new sales opportunities. Day to Day:?Serve as the primary point of contact for assigned clients, ensuring clear communication, timely and effective issue resolution, and alignment on service delivery.?Partner with internal operations and service teams to address performance issues impacting overall client satisfaction.?Support client onboarding, renewals, and satisfaction reviews.?Track and analyze key client metrics, including response times, work order completion, and customer satisfaction (NPS).?Identify opportunities to improve service delivery and client experience through proactive communication and issue resolution.?Partner with operations and business sales teams to identify upsell opportunities and support proposal and pricing development.?Maintain accurate and up-to-date client records within the CRM system, ensuring visibility of key account activities and touchpoints.?Coordinates with the Business Development Manager to ensure a smooth hand-off of new clients, ensuring a smooth transition into contracted services.?Contribute to retention reporting, performance tracking, and internal account reviews.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A retail employer in the Cincinnati area is seeking Dispatch Agents to support the Facilities Maintenance & Engineering team. Dispatch Agents serve as a critical first point of contact for... More facilities-related incidents across approximately 2,800 stores nationwide. This role is highly dynamic and requires strong real-time communication, quick judgment, and the ability to adapt under pressure.Daily responsibilities include answering inbound phone calls and emails related to facilities work orders, accurately documenting issues, and troubleshooting reported events in partnership with field technicians. Dispatch Agents must be able to quickly assess urgency, prioritize competing requests, and guide store teams through established processes while maintaining calm, confident communication.The primary goal of this program is to protect the client against product loss, operational disruption, and safety risks within stores. Dispatch Agents coordinate service with on-site technicians, store management, and internal stakeholders while managing a fast-paced queue of work orders across multiple systems simultaneously.This role requires individuals who can think on their feet, communicate clearly in time-sensitive situations, and make sound decisions with incomplete information. Successful candidates are comfortable operating in a high-volume, call-center-style environment and are confident navigating frequent change, shifting priorities, and real-time problem solving.Key Responsibilities:- Answer inbound phone calls and emails related to facilities incidents and maintenance requests- Create, triage, and prioritize work orders (25?40 per day) based on urgency and business impact- Clearly guide store teams and technicians through established processes and next steps- Troubleshoot and assess issues in real time, escalating appropriately when needed- Coordinate service efforts between technicians, store leadership, and internal partners- Accurately document work orders and interactions across multiple systems (phone, email, Maximo)- Operate effectively in a fast-paced digital environment while handling multiple active ticketsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Site Services Supervisor to join their Albuquerque location. Before getting into more detail of the role, here are a few reasons why you'll enjoy being a... More part of the team:? Competitive Pay? Excellent Benefits Package (medical, dental, vision, 401K with Company match and no vesting schedule, paid vacation, floating holidays and sick time. Company paid life insurance, short- and long-term disability).? Monthly Bonus Program up to 5% base salary? Tuition Reimbursement? Relaxed dress code? Wellness program where you earn prizes and money as well as reimbursement towards gym feesPrimary Responsibilities:This position is responsible for overall maintenance supervision and ensures that established maintenance protocol is adhered to in the manufacturing of silicon wafers. This position also communicates daily maintenance goals to subordinates and manages to meet plan as well as interfaces across functional lines to address maintenance related issues. Provides supervisory guidance and direction to employees to maintain a productive workforceESSENTIAL JOB FUNCTIONS:? Ensures the priorities and work schedules are adhered to in all maintenance areas. Checks on the progress and quality of the work.? Gathers and analyses information necessary to achieve the overall maintenance priorities.? Represents the company and communicates company priorities and directions to personnel. Ensures the company policies are being adhered to.? Manages Equipment Engineering and Manufacturing priorities.? Makes the decision on when and who to call in critical situations.? Encourages and facilitates the constructive resolution of conflict.? Promotes cooperation and teamwork.? Handles all employee disciplinary action in the absence of an Area Supervisor.? Enforces area protocols and cleanliness.? Leads and facilitates continuous improvement.? Provides management feedback and recognition for work well done.? Proactive management of company safety programs.? Maintains performance documentation including safety and training.? Assist with all Site Services Audits (Internal and External)? Schedules and oversees contractors as needed for PM?s and repairs? May perform other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking Product Managers to join the Product Management Office, reporting to the Group Product Manager of Supply Chain. This role owns supply chain systems within the four walls of the... More distribution center, focusing on enhancing, upgrading, and modernizing existing platforms that enable warehouse and distribution operations.This is not greenfield development. You will work on existing systems with a forward looking mindset, helping guide enhancements and future replacement strategies while partnering closely with business and technology teams.________________________________________What You?ll Do?Own and manage supply chain?focused products that support distribution center operations?Work across the end to end supply chain, including transportation, replenishment, planning, and warehouse operations?Lead product initiatives from discovery through delivery, including: oGathering and defining requirementsoParticipating in design and solution planningoSupporting development, testing, release, and deployment?Partner closely with engineering, UX, and supply chain stakeholders?Balance product ownership with strong collaboration alongside project management teams (milestones, timelines, delivery planning)?Support ongoing enhancements, upgrades, and long term system modernization efforts$55/hr to $65/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a 1 Senior Business Analyst sitting onsite in India to join a large financial services client. We are looking for a seasoned business analyst responsible for driving... More analysis, solution design, and delivery across complex, high impact initiatives within a global asset management environment. Operating at the intersection of technology, data, and investment domain expertise, this role provides advanced analytical leadership, partners closely with Investments and Operations teams on the business side and the other engineering teams, and ensures that solutions align with business strategy, regulatory needs, and enterprise technology standards. Lead the discovery efforts, translating complex investment management processes into detailed functional requirements and solution proposals. This resource will act as a technical thought leader by defining end-to-end data pipeline requirements, covering all phases of data management, including Data Integration, Data Quality, Data Ingestion, Data Modeling, Data Warehousing, Data Security, Business Intelligence, and Data Analysis. You will help to oversee the implementation of new applications or enhancements to existing ones, ensuring projects are delivered on time, within budget, and meeting business requirements. This involves contributing to resource planning for analysis workstreams and functional technology needs, leveraging deep subject matter expertise across investment management domains with a broad understanding of how upstream and downstream systems interact. You will support integration initiatives involving APIs, ETL processes, and cloud-based data platform while also guiding analysts and cross-functional teams through the entire project lifecycle, including requirements, refinement, planning, UAT, and go-live. This position requires working EST Hours (5:30pm IST ? 1:30AM IST) with the compensation ranging from $12-$13/hr based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

On a day-to-day basis, this individual will design and build back-end Java services using Spring Boot that support insurance solutions platform. They will help modernize legacy C++ applications by... More rewriting functionality into cloud-based Java microservices while ensuring existing C++ services continue to operate during the transition. The role involves developing and maintaining APIs that enable multiple internal teams to integrate with shared middleware services, as well as deploying and supporting these services in a cloud environment using containers and CI/CD pipelines. This person will focus heavily on reliability, performance, and scalability by writing tests, monitoring services in production, and addressing issues as they arise. Because this team provides common frameworks and core services used across the insurance organization, the developer will regularly collaborate with product, architecture, SRE, and other engineering teams to ensure solutions are well-designed, secure, and meet shared platform standards. Compensation: $50/hr to $70/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the aerospace and defense industry is seeking for a Sr. Supervisor to oversee a production team of test technicians. In this position, the supervisor will be hands-on with the team, so... More experience with testing methodologies, tools and techniques is imperative. The supervisor will work closely with the product development team to develop and execute test plans as well as spearhead the design and maintenance of test fixtures. This position is fully in-person in Orlando, Florida, on a 9/80 work schedule. The hours will be 7:30-5:30, M-F.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day Insight Global is looking for a Plant IT Engineer to join the team at an automotive customer located in Metro Detroit. This team is responsible for providing technical support for both... More hardware and software within the company's manufacturing plant on a 5x24 basis. As the Plant IT Engineer you will be implementing, maintaining and troubleshooting IT applications in the plant to ensure maximum contribution to productivity, quality and responsiveness. The Plant IT Engineer also facilitates the implementation of IT enablers in the plant to support the company's process efforts in terms of flexible and lean manufacturing, error proofing and manufacturing execution systems. You'll provide technical support for both IT applications and infrastructure while also focusing on the integration and long term maintenance of the production scheduling execution systems in an assembly setting. This position provides an excellent opportunity both to apply IT skills to manufacturing, and to acquire manufacturing experience that will enhance long-term career potential. This individual must be able to work flexible hours to support a multi-shift operation and requires a rotating schedule- may include days, nights and/or weekends. Compensation: $35/hr to $43/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less