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Job DescriptionWe are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in offices... More nationwide.Essential Duties and Responsibilities:?Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment.?Provide support to employees of all companies and partners with technology issues both remotely and in-person. This includes email, smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering to IT policies and best practices.?Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout.?Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed.?Identify high urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution.?Simulate/reproduce problems independently to resolve issues with minimal impact on end-users productivity.?Adhere to corporate computing/technology operating procedures and standards.?Participate in bi-monthly weekend maintenance window testing as required.?Maintain schedules for recurring administrative maintenance and assist users in planning scheduled and unscheduled testing.?Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio visual, and computer network systems.?Consult with and assist manufacturer?s representatives installing new computer equipment and tracking assets; exercise total responsibility for routine installation and modification projects; assist other technicians and IT colleagues repairing, installing, and testing complex pieces of equipment; submit equipment repair warranty claims.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Interprets and analyzes engineering data, reliability and maintainability data, supply chain data, and customer operations and support concepts to develop support solutions and products including... More support analysis, provisioning solutions, spares solutions and maintenance, inspection, and support technical data. Provides recommendations on product supportability and establishes operation maintenance tasks and support resources. Develops support systems to achieve supportability requirements. Identifies and analyzes logistics support candidates from product definition and develops logistics support analysis records and reports. Determines spares provisioning requirements and establishes recommendation for spare and replacement parts, levels, and stocking. Writes and maintains technical documentation for operating, testing, inspecting and maintaining aircraft systems and/or components. Evaluates aircraft and/or fleet operationalperformance, reliability, and availability to establish maintenance concepts. Restriction: For level 1 and 2 only, in locations where SPEEA representation applies, this job family will be covered by the terms of the collective bargaining agreement. Develops, analyzes, collects, and stores various system support technical data elements and specification to evaluate and make recommendations. Provides recommendations on product supportability and establishes operation maintenance tasks, resources, and support systems to achieve supportability requirements for multiple equipment subsystems. Identifies and analyzes logistics support candidates from product definition and develops logistics support analysis records and report. Determines spares provisioning requirements for spare and replacement parts, levels, and stocking for multiple customers under a single contract type. Prepares and maintains technical documentation for operating, testing, and maintaining aircraft systems/ components. Reviews and evaluates aircraft and/or fleet operational performance, reliability, and availability for a single airline customer, aircraft type and system specialty.Compensation: Up to $47.65/hr up based on experience. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include available request.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A customer is seeking an Automated Consultant; The successful candidate will bring a consultative approach to data and use DevOps and Automation disciplines to improve the value of the data collected... More by our customers. This position requires a thought leader in the practice of Automation in solving our clients cyber security problems, coupled with demonstrated experience designing and developing enterprise solutions for large clients by providing a new approach to the team, presenting white papers and other solutions. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an experienced and highly motivated Cyber Incident Response Planner to drive the development and implementation of robust incident response plans and processes. As an integral part of... More the Governance, Risk, and Compliance (GRC) Division within the Information and Cybersecurity Department, you will lead response efforts to mitigate cybersecurity breaches, minimize risk, and safeguard enterprise systems. This role requires a skilled communicator, critical thinker, and experienced responder who thrives in staying ahead of the evolving threat landscape.This is a cross-functional role offering the opportunity to work across teams, contribute to enterprise risk management, and help build a strong incident response culture. The ideal candidate will bring technical expertise, communication acumen, and leadership skills to effectively influence and collaborate across multiple stakeholder groups. This role reports to the GRC Manager and is designated as on-site, with a current expectation of two days in the office due to space considerations. Work will be performed in the Eastern Time Zone (ET) in Atlanta, GA.Key ResponsibilitiesIncident Response Planning & Implementation?Maintain governance over incident response (IR) documentation. Develop, document, and implement comprehensive IR plans, policies, standards and procedures to ensure swift and effective responses to cybersecurity incidents or breaches.?Update and maintain IR documentation, workflows, automation initiatives, and response playbooks and similar, to remain aligned with evolving threats and operational requirements.?Create and maintain secure methods for tracking and reporting IR activities.Incident Handling & Coordination?Assist with handling of security events/incidents, including triage, remediation, documentation of the incident, including Indicators of Compromise (IOCs), and escalation to management.?Coordinate incident investigations, containment, and recovery efforts in collaboration with internal teams and external stakeholders.?Serve as a liaison, ensuring clear and accurate communication of incident details while gathering information for stakeholders across multiple departments and governance bodies. Observe and document events during cybersecurity incidents and exercises to facilitate post-incident response reviews to identify and implement comprehensive improvements based on the lessons learned.?Submit required IR reports to governing bodies to meet legal, regulatory, contractual, and policy obligations (e.g., federal agencies or institutional reporting directives).Threat Awareness & Communication?Maintain a deep and current understanding of the threat landscape, including malware identification, threat actor activity, and emerging attack vectors.?Continuously analyze and consult various publications, websites, news sources, and cyber forums to monitor cyber threats relevant to our environment.?Effectively communicate risks, threats, and potential impacts to stakeholders outside of the cybersecurity domain in a clear and actionable manner.Testing & Validation?Plan and execute incident response exercises, (e.g., tabletop exercises, simulations, and controlled disruptions) to validate and enhance organizational IR capabilities.?Facilitate post-incident response exercise reviews to identify gaps, implement lessons learned, and refine IR processes.Data Analysis & Enterprise Incident Management?Manipulate, analyze, and interpret complex datasets to support cybersecurity investigations and enterprise risk initiatives.?Leverage GRC tools to enhance enterprise cybersecurity risk management processes.?Identify opportunities to automate and innovate IR workflows for improved efficiency.Additional ResponsibilitiesGeneral GRC Support?Resolve service desk incidents and issues assigned by the GRC team.?Review and contribute to cybersecurity documentation for completeness, currency, and accuracy, such as plans for system security, incident response, contingency, disaster recovery, and business/impact analysis. Update as necessary.?Contribute to the preparation of regulatory and compliance reports, collaborate with other organizational units ensuring data accuracy and complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Linux Systems Analyst for a contract opportunity in Huntsville, AL. Onsite 3-4 days/week. This candidate will be joining the Infrastructure Engineering team and will provide... More System support at the local office, as well as remote offices and data centers. The day to day will consist of system administration, monitoring, upgrading, maintenance, installation, setup, configuration, testing and deployment of server and client systems within Windows, Linux, ESX, and Virtual environments. The environment is 60% windows and 40% Linux. Please note that this team mostly supports the company's internal Software Development/Engineer teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:The Internal Audit Manager ? Sports, Entertainment and Ticketing executes risk-based financial, operational, and compliance audits across a diverse sports and live entertainment portfolio... More including more than 160 million guests, promoting more than 10,000 shows and presenting more than 22,000 events around the world. In a privately held, non-Sarbanes-Oxley (SOX) environment, audit activities are planned and performed based on quantitative and qualitative risk assessments to prioritize areas of highest risk and value.This role provides independent assurance over internal controls, governance, and risk management practices, delivering practical insights to strengthen control environments and support effective operations. This position reports to our client?s Director of Internal Audit and maintains a dotted-line reporting relationship with affiliate CFOs to support coordination on audit planning, risk assessment, communication of findings, and timely remediation.Key Responsibilities:Audit Planning, Execution, Reporting & Post-AuditDevelop and execute 10?12 risk-based audits aligned with enterprise risk priorities each year. The audit plan will cover financial, operational, and compliance audits across the full portfolio of affiliate companies, including ticketing, sports, and live entertainment operations.Identify audit-relevant operational, financial, regulatory, and reputational risks within the scope of audit engagements and recommend practical, value-added improvements.Prepare and present detailed audit findings, risk assessments, and corrective action plans, working closely with business leaders to communicate results, recommend improvements, and support timely implementation of corrective actions, including opportunities for process improvements, cost savings, and risk mitigation.Track remediation efforts and perform follow-up audits, providing periodic status updates to affiliate management on remediation progress and outstanding issues.Develop and maintain audit analytics tools, dashboards, and documentation standards to support efficient and effective audit execution.Process Improvement and Other AuditsEvaluate the design and operating effectiveness of internal controls across key processes, including ticketing operations and revenue generation (ticket sales, pricing, and settlements), sponsorships, food and beverage operations, payroll, procurement, capital expenditures, treasury activities, and the financial close and reporting process within a sports and entertainment environment.Assess enterprise-wide fraud risks across all business functions by conducting targeted risk assessments and investigations, and recommending controls to prevent, detect, and respond to fraudulent activity.Lead the integration of data analytics across the audit lifecycle to enhance risk assessment and control evaluation.Analyze complex datasets to identify control gaps, fraud indicators, and inefficiencies, translating findings into clear, actionable insights for senior leadership.Perform risk-based, sample testing of vendor contracts, third-party agreements, and procurement processes.Participate annually in at least one audit led by another internal audit team outside the hospitality portfolio, supporting audits of sister companies in other lines of business.Ensure compliance with local, state, and federal regulations (including tax, labor laws, and licensing), as well as governance processes supporting management?s adherence to safety, environmental, and regulatory requirements.Provide advisory feedback to management on existing internal control policies and procedures, informed by audit results and observed control practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a results-driven QA Manual Tester and Test Automation Engineer to deliver innovative, industry-leading manual and automated testing solutions for our Business Escrow Services... More applications. We are seeking an individual who takes initiative, works independently, and brings a sense of urgency and initiative. You will be responsible for analyzing application functionality, developing manual and automated test scripts, identifying, and documenting bugs, managing test data and environments, reporting on quantitative and qualitative QA metrics, and collaborating closely with our engineering and Escrow teams in an Agile environment.? Demonstrate programming skills in Playwright, JavaScript, and TypeScript, creating automation frameworks from scratch and implementing best practices.? Drive manual QA activities including test plans and test cases, functional, regression, and exploratory testing, test evaluation and reporting.? Contribute to Agile ceremonies including sprint design, planning, refinement, and demo activities.? Meet with IT and Business stakeholders to discuss baselines, requirements, facilitate user acceptance testing, and communicate testing progress and results.? Identify CI/ CD and testing risks and weaknesses, reviewing production bug leakages, highlighting problem areas, and providing recommendations to mitigate risks.? Report on quality metrics such as defect leakage, number and severity of defects, manual test coverage, test completion, automation execution time, automation pass/ fail rates, automation coverage, defect detection rate, and automation ROI.? Take assignments that can be worked on individually without supervision and manage work effort from concept to completion.? Design and implement engineering principles aimed at reliability practices and sound recovery procedures.? Design transaction specific application performance monitoring metrics that can be captured and passed to business partners. In Addition, will layout reference architecture and visual diagrams that capture work.? Ensure compliance with IT policies, procedures, and industry standards, including reviewing and refining IT control enhancements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Responsible for the hands-on design and development of production-grade GenAI and Agentic solutions comprising the portfolio developed by the Data Science Lead and the technical requirements... More specified. Perform hands-on context engineering, agent design, model integration, and end-to-end AI system development.? Design and build AI agent harnesses, orchestration frameworks, and context engineering pipelines; develop and integrate Model Context Protocol (MCP) servers to expose tools, data sources, and enterprise APIs to AI agents in a standardized, secure manner; and implement Agent-to-Agent (A2A) communication patterns and multi-agent architectures to solve complex, multi-step business problems.? Write production-level code and partner with machine learning engineers and platform teams to deliver AI solutions from development through production following the full AI lifecycle.? Continuously research new methods for problem solution, including new algorithms, agentic frameworks, context management techniques, and AI application patterns.? Partner with machine learning engineers to productionize AI solutions. Partner with data engineers to build data pipelines. Partner with software engineers to integrate solutions with business platforms.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Software Engineer II, you will be leading the effort to develop, enhance, and support applications in a fast-paced development environment, while working with senior members of the staff on... More medium to large sized projects in a diverse range of topics to produce deliverables. You will be maintaining and modernizing our existing systems as well as working on new applications. Working in our collaborative environment you will have the opportunity to further develop your skills while also acting as a mentor and guide a team of software engineers on development best practices and ensure code quality through code reviews.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:The Internal Audit Manager ? Hospitality executes risk-based financial, operational, and compliance audits across a diverse portfolio of hospitality affiliate companies, including... More national park concessions, hotel properties, adventure travel, and cruise operations. In a privately held, non-Sarbanes-Oxley (SOX) environment, audit activities are planned and performed based on quantitative and qualitative risk assessments to prioritize areas of highest risk and value. This role provides independent assurance over internal controls, governance, and risk management practices, delivering practical insights to strengthen control environments and support effective operations. This position reports to Our Clients Director of Internal Audit andmaintains a dotted-line reporting relationship with affiliate CFOs to support coordination on audit planning, risk assessment, communication of findings, and timely remediation. Key ResponsibilitiesAudit planning, execution, reporting & post-audit- Develop and execute 10?12 risk-based audits aligned with enterprise risk priorities each year. The audit plan will cover financial, operational, and compliance across the full portfolio of hospitality affiliate companies, covering hospitality, food and beverage, retail, tour operations, and cruise activities. - Identify audit-relevant operational, financial, regulatory, and reputational risks within the scope of the audit engagements and recommend practical, value-added improvements.- Prepare and present detailed audit findings, risk assessments, and corrective action plans, working closely with business leaders to communicate results, recommend improvements, and support timely implementation of corrective actions, including opportunities for process improvements, cost savings, and risk mitigation. - Track remediation efforts and perform follow-up audits, providing periodic status updates to the affiliate management on remediation progress and outstanding issues. - Develop and maintain audit analytics tools, dashboards, and documentation standards to support efficient and effective audit execution.Operational and internal control effectiveness: - Evaluate the design and operating effectiveness of internal controls, including: - Appropriate segregation of duties over revenue, cash handling, inventory management, payroll, procurement, capital expenditures, treasury activities, and the financial close and reporting process. - Compliance with local, state, and federal regulations (tax, labor laws, licensing, etc.).- Shipboard financial controls, onboard revenue processes, and related shoreside support controls for cruise services.- Contract compliance and required reporting under agreements with agencies such as the National Park Service and other government authorities.- Governance processes related to management?s compliance with safety, environmental, maritime, and transportation regulatory compliance.- Provide advisory feedback to management on existing internal control policies and procedures, informed by audit results and observed control practices. Process Improvement and other audits:- Lead the integration of data analytics across the audit lifecycle to enhance risk assessment and control evaluation.- Analyze complex datasets to identify control gaps, fraud indicators, and inefficiencies, translating findings into clear, actionable insights for senior leadership and the Audit Committee.- Review a risk-based sample of concession fee calculations, franchise fee reporting, and management agreements to evaluate accuracy and compliance with contractual terms. - Perform risk-based, sample testing of vendor contracts, third-party agreements, and procurement processes. - Participate annually in at least one audit led by another internal audit team outside the hospitality portfolio, supporting audits of sister companies in other lines of business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less