Job Search Results for Remote

Remote Customer Success Manager

We?re a fast-growing startup scaling rapidly and building the systems, playbooks, and processes that don?t yet exist. Our team is small, scrappy, and customer-obsessed. We work in Slack, live in... More ambiguity, and get things done.We?re looking for a Customer Success Manager who thrives in chaos ? someone excited to help build the train and the tracks while it?s moving.What you?ll do? Manage a high-volume book of 100+ customers ? each in its own Slack channel ? spanning strategy, design, and day-to-day support conversations.? Build genuine relationships with customers and become their go-to for retention strategy, product best practices, and feature adoption.? Lead proactive outreach, QBRs, and daily triage to keep customers engaged and successful.? Be the connective tissue between customers and internal teams ? you?ll surface bugs, log feedback, and help prioritize what matters most.? Work closely with Product and Engineering to help shape onboarding, training, and lifecycle processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote UI Engineer

About the ClientInsight Global is partnering with a mission driven SaaS company that builds technology to help communities connect people, resources, and services?during both everyday operations... More (?blue skies?) and crises or disasters (?grey skies?). The company develops and deploys CommunityOS?, a specialized Platform as a Service designed specifically for community service management and disaster relief. The platform enables organizations to connect assets to needs and build strong operational links between nonprofits, government agencies, staff, volunteers, and clients. Their customers are change agents supporting millions of people nationwide, with thousands of staff and volunteers operating in every U.S. state. Use cases span community services, information and referral (including 2 1 1), healthcare and human services, workforce development, disaster response, long term recovery, and community resilience. Creator of one of the first comprehensively configurable platforms, allowing customers to adapt nearly every aspect of the system?roles, permissions, forms, fields, pages, menus, and workflows?without custom development Description of work:Seeking a contract UI engineer to establish the front-end UI framework for the next iteration of CommunityOS, a highly customizable public resource directory. You will be responsible for implementing the visual look and feel and interactions in our system.Responsibilities? Own the design handoff process, working directly with the UX designer to translate design specs into production-ready components? Establish a design system within Bootstrap 5 and Sass? Implement components using Bootstrap 5, React, and TypeScript, paying close attention to visual hierarchy and spacing to maintain a good user experience? Ensure components meet WCAG AA accessibility standards? Work with customizability and extensibility in mind - layout components may shift position or contain vastly different data for different customers? Define the component library structure, naming conventions, and prop APIs so the dev team can build features on top of your work? Build the system with theming and dark mode in mindPay Rate Range: $50-$70/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Help Desk - Weekend Shift - FULLY REMOTE

A client based in Phoenix is seeking a fully remote Help Desk Technician to join their growing IT support organization. This role will serve as the first point of contact for all incoming IT-related... More incidents and requests via phone, email, and chat, supporting corporate users, retail stores, and distribution centers.The technician will intake and manage tickets through ServiceNow, utilizing incident management, request fulfillment, and the knowledge base to ensure timely and accurate resolution. Daily responsibilities include troubleshooting POS issues within retail stores, supporting store-level hardware and peripherals such as Lexmark printers and Zebra printers/scanners, and assisting with basic network connectivity and equipment-related issues.This role also includes diagnosing and resolving issues related to PC software, operating systems, and hardware, including installing, uninstalling, patching, upgrading, and replacing devices remotely. The technician will regularly support users through Microsoft Teams, handle phone-based troubleshooting using Cisco Jabber, and ensure all activity is properly documented, escalated when needed, and resolved within SLA expectations.The ideal candidate is comfortable multitasking, communicating with diverse user groups, and navigating IT issues efficiently in a large enterprise and retail IT environment. This is a great opportunity to join a collaborative team of 19 service desk professionals, with strong potential for growth within the organization.Potential Shifts:Tues - Sat 5a - 130p off Sun/MonTues -Sat 6a - 230p off Sun/MonSun - Thurs 5a - 130p off Fri/SatWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE- IT Business Analyst

As a business analyst you will support and act as an account liaison for all of the automotive, aerospace, and industrial customers to help deliver technical solutions. The ideal candidate will need... More level 2 IT Helpdesk experience and some knowledge of transportation management. You will focus on reviewing IT Incident tickets and general service requests in a ticket queue to ensure basic information has been supplied to aid in root causing. Additionally you will track the resolution with the assigned IT technical team and make sure ticket root cause is coded properly for reporting. You will also assist with creating some change management tickets in that same ticket queue as well as report out on trends for ticket activity. This role will sit 100% remote.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Enterprise Architect

As a Principal IT Enterprise Architect (Contract) at our large ecommerce company, you will lead the Enterprise Community of Practice (ECOP) in Architecture Governance to crowdsource and enforce IT... More standards, policies, patterns, decision trees, and guardrails across business architecture, applications, data, services, and infrastructure?ensuring business alignment, compliance, security, and scalable growth. Applications (#1 priority): standardize dev tools and fix fragmented CI/CD pipelines across 13 IT orgs; Data (#2): map/harmonize 50+ systems of record, advance MDM, and drive toward one unified data platform (e.g., Workday as single source for employee data); Technology/Platforms & Cloud (#3): define lifecycles/ownership for 13 platforms, map workloads, rationalize multi-cloud (narrow from GCP/AWS/Azure + IBM/Oracle to 2), and build platform decision trees via ECOP; Security (#4): strengthen IAM/access management with Okta and SailPoint. You?ll establish governance processes, design agile solutions, partner with VP Enterprise Architecture to shape the technology roadmap, engage stakeholders with exec-ready visuals, mentor architects/engineers, foster collaboration and innovation, track emerging tech, and support strategic EA delivery?emphasizing discovery, rationalization, and consensus-building, not unilateral decisions.Pay: $70-80/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Workday Integration Developer

Insight Global is seeking a Workday Developer supporting large workday transformation by owning end-to-end integration builds across HCM, Finance, and Supply Chain modules. Each day involves... More reviewing functional requirements, advising teams on integration design, and translating specifications into Workday Studio, Orchestrate, Extend, Core Connector, or EIB solutions. The developer will be hands-on writing, testing, and deploying integrations while manipulating XML, building XSLT transformations, and partnering closely with architects, functional leads, and other developers to resolve roadblocks. They will participate in data conversion efforts using Python, help drive progress toward the project's integration milestones, and provide technical leadership in an environment where design and development activities often run in parallel. The role also includes collaborating with the Development Manager and panel team members during design reviews, supporting test cycles, troubleshooting live issues, and ensuring integrations meet performance, security, and quality standards throughout the project lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Compliance Specialist

The Compliance Specialist is responsible for reviewing mortgage loan files that have failed compliance checks in Mavent (within Encompass) and determining what is required to bring each file into... More compliance. This role focuses on analyzing compliance findings, validating disclosures and loan data, and ensuring adherence to TRID and CFPB rules and regulations. The ideal candidate is highly detail oriented and comfortable working independently within established compliance frameworks. Key ResponsibilitiesReview loan files flagged as ?failed? in Mavent (within Encompass) and analyze compliance findingsIdentify the root cause of compliance failures and determine required corrections or documentationEnsure loan files comply with TRID, CFPB, and other applicable federal and state regulationsReview disclosure accuracy, timing, fees, and loan data for regulatory complianceDocument findings, remediation steps, and final compliance outcomes within the systemMonitor files through resolution to ensure compliance requirements are satisfiedEscalate complex or high risk compliance issues as appropriateSupport audits, quality control reviews, and regulatory examinations as neededStay current on changes to mortgage compliance regulations and regulatory guidanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Kafka Engineer (GTW)

An aerospace manufacturing employer is seeking an experienced Kafka Engineer to assess their existing Apache Kafka footprint (hosted on Zeta Cloud) and help improve stability, performance, and... More scalability as they expand Kafka to additional sites. The current team does not have any in-house Kafka expertise which is why this role is so critical. This person will evaluate broker, ZooKeeper/Kraft, and client configurations; diagnose and remediate performance and server issues; and implement best practices for security, resiliency, observability, and capacity planning. A key focus will be integrating KINEXON location-tracking streams?ingesting real-time XY coordinate data, transforming it, and delivering it through SQL pipelines into our enterprise data warehouse. Success in this role includes producing an actionable remediation roadmap, standing up or tuning multi-site deployments (topics, partitions, replication, RBAC), and delivering thorough documentation and as well as knowledge transfer so our internal team can get up to speed with Kafka as well. Ideal candidates have deep Kafka operations and streaming design expertise, experience with KINEXON data flows, strong SQL/data warehousing skills, and a coaching mindset. This resource should be open to exploring new technologies and toolsets especially Azure Event Grid, as there is a possibility of a cutover to this tool and this team would also support that.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Mainframe Developer

Day to Day Responsibilities:We are looking for a COBOL IMS DB/DC Software Developers to support a State Department of Human Services Mainframe system. This role involves developing and maintaining... More COBOL-based applications with IMS DB/DC expertise, as well as JCL development for IBM mainframe operating systems. An understanding of SQL and DB2 would also be beneficial. The ideal candidate will analyze, develop, test, and migrate source code, while documenting technical solutions and supporting quality assurance efforts.o Develop and maintain COBOL IMS DB/DC applications for IBM mainframe operating systems.o Provide Application Support Services to a customer's legacy environment and contribute to modernization efforts.o Analyze, develop, and test COBOL applications, ensuring seamless migration across technical environments. ? Document technical solutions tailored to mainframe systems.o Support quality control testing activities to maintain application integrity.o Generate technical designs specific to mainframe environments.o Address and resolve reported issues within source code promptly.o Provide accurate estimates and timelines for assigned tasks.o Prepare comprehensive status reports and project updates to keep stakeholders informed.o Collaborate with team members and client business analysts to ensure successful project delivery.Compensation: $60/hr to $65/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Reliability Engineer - Remote

REQUIRED SKILLS AND EXPERIENCEWe are looking for a highly motivated Data Reliability Engineer (Data SRE) to join one of our clients in the insurance industry specifically in their data platform team.... More This individual will bring an SRE mindset to the data space, focusing on building, monitoring, and enhancing the stability and performance of our data infrastructure. As part of a 6-person data platform team, this role will work closely with cross-functional teams to ensure the reliability, scalability, and quality of their data and machine learning systems.The ideal candidate will have a solid technical foundation in data engineering, machine learning, and infrastructure management, with experience in cloud data platforms like Snowflake and Databricks. Strong skills in Python, SQL, and Terraform are essential, along with a deep understanding of automation, monitoring, and data quality assurance.Key Responsibilities:- Reliability Engineering for Data Systems: Design and implement reliability practices within the data platform, focusing on uptime and performance of platforms like Snowflake, dashboards, Daxter, and overall platform stability.- Monitoring & Automation: Develop automated monitoring solutions to assess system health and performance for machine learning workloads, data quality checks, and uptime, continuously improving operational processes.- ML Model & AI Workloads Support: Build, deploy, and monitor AI/ML models and workloads, ensuring scalability and stability while evaluating new capabilities to enhance data delivery.- Data Quality & Compliance: Implement and scale data quality checks across systems, utilizing automation to ensure consistent data integrity and reliability.- Infrastructure Management: Work on infrastructure setup and code deployments using Terraform, Python, and SQL to enhance and maintain data pipelines and ensure platform scalability.- Collaboration & Responsiveness: Act as the on-point support for reliability issues, collaborating closely with the data platform team and other engineering teams to proactively resolve incidents and continuously improve processes.Pay rate range: 55-65/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less