Job Search Results for insight
Mar 04, 2026
Boston, MA
|
Software Engineering
|
Contract
|
$46 - $57 (hourly estimate)
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Insight Global is seeking a highly experienced Subject Matter Expert (SME) in Salesforce Agentforce to lead the strategy, solution design, and hands-on development of complex AI-driven CRM... initiatives for one of their top health tech clients. This role sits at the intersection of AI architecture, Salesforce development, and business strategy, partnering closely with Sales, CRM, and Data teams to design scalable Agentforce solutions that deliver measurable business value.The ideal candidate brings a strong point of view, can ?pick sides? when navigating product and roadmap decisions, and is equally comfortable whiteboarding architecture, influencing stakeholders, and building production-ready solutions.Key Responsibilities: This candidate will serve as the Agentforce SME, owning end-to-end strategy, solutioning, and technical direction, partner with business and sales stakeholders to identify use cases, clarify requirements, and translate sales objectives into Agentforce-enabled solutions. They will also provide strategic guidance on buy vs. build decisions and Agentforce roadmap alignment as well as design complex AI solutions leveraging Agentforce, Data 360, and Salesforce platform capabilities and lead solution design sessions and produce clear architecture documentation. This person will also act as a solution architect and design scalable, secure, and maintainable AI-powered CRM solutions as well as ensure alignment across Agentforce, Sales Cloud, Data 360, and CRM integrations. This role will also perform hands-on Salesforce development, including advanced Apex coding, build and customize Agentforce workflows, agents, and AI-driven automations, design and automate CRM integrations to support complex sales and data flows.Pay for this role varies from 25-40/hr based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 04, 2026
Middleway, WV
|
Corporate Operations
|
Contract
|
$50 - $62 (hourly estimate)
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Insight Global is assisting a large engineering client of ours in identifying a temporary Operations Manager for a 7 month long contract they have open. The Operations Manager is responsible for... leading day-to-day site operations and driving operational performance to ensure projects and customer deliveries are achieved on time, to specification, and in a cost-effective manner. This role includes 25% travel to their Raymond, Maine and Mississauga, Canada locations. ?Co-ordinate and lead weekly management meetings?Act as main point of contact and coordinator for Company visitors to site?Provide monthly report to Radiodetection leadership team highlighting progress against initiatives, employee feedback and operations?Set and communicate standards of performance and appraise employee performance?Monitor actual production versus forecast, review all production reports, material and labor variances and take appropriate action to achieve budget and standard?Plan, schedule and coordinate resource requirements and work assignments for production employees and provide direction on the timing on all projects?Work closely with purchasing to mitigate potential shortfalls in current/future material requirements that may impede smooth workflow?Work closely with Subcontract Manufacturers (SCMs) to drive cost down and improvement activities\?Manage projects, project teams and contracted services within approved budgets, plans and performance criteria?Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and take proactive measures to addressWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 05, 2026
Vancouver, BC
|
Software Engineering
|
Contract
|
$64 - $80 (hourly estimate)
{"JobID":502899,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"British Columbia","Zip":"V6J 1","ReferenceID":"VAN-190dcda7-22eb-4314-b174-bb3d04551f9e","PostedDate":"\/Date(1772727880000)\/","Description":"Insight Global is looking for a Solution Architect to join a major retail company in Vancouver, BC or Seattle, WA. The Solution Architect will own systems architecture on the Inbound Logistics Technology team, supporting their SaaS platform and associated capabilities. The successful candidate will play a pivotal role in supporting delivery teams by crafting detailed solution roadmaps for a defined set of capabilities, systems or projects. They will also collaborate closely with engineering and product teams to ensure implementations align with architectural intent and business goals. Other principal duties and responsibilities include:Lead the design and evolution of technology solutions across the architecture lifecycle, ensuring scalability, performance, and alignment with enterprise standards.Partner with Product Managers, Engineers, Project/Program Managers, and Analysts to define project requirements, success criteria, and design guidance throughout the development lifecycle.Actively participate in and present at architecture design reviews, advocating for sound design principles and engineering best practices.Proactively engage cross-functional stakeholders, gather organizational context, and incorporate insights into architectural decisions.Identify and document deviations from future-state architecture, escalating where necessary to maintain architectural integrity.Clearly communicate trade-offs in architecture approaches; adapt processes to project and team needs.Contribute to the Architecture Community of Practice, sharing knowledge and presenting at internal events to foster alignment and growth across teams.Continue to investigate new and innovative technologies to evolve the future state architecture in partnership with other Architects in the departmentDevelop and monitor adherence to integration standards and will utilize these standards to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageabilityDeep understanding of integration technologies and practices as well as the business acumen to develop overarching system designsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Solution Architect - GSCT","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of hands-on experience developing, deploying, maintaing scalable, cloud-based software systems5+ years of experience architecting retail/supply chain applicationsProven expertise in cloud platforms, with hands-on experience with AWS (preferred), Azure or GCPExperience integrating with Cloud/SaaS applications, API\u0027s, SDK of packaged applications and legacy applicationsExperience building microservices is requiredStrong capabilities in data architecture, including analytics pipelines, visualization frameworks, and scalable data solutionsExperience working and leading in a DevOps operating model utilizing Cloud infrastructure","Skills":"Strong preference for supply chain application experience (especially logistics technology)","Industry":"Software Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Solution Architect to join a major retail company in Vancouver, BC or Seattle, WA. The Solution Architect will own systems architecture on the Inbound Logistics... Technology team, supporting their SaaS platform and associated capabilities. The successful candidate will play a pivotal role in supporting delivery teams by crafting detailed solution roadmaps for a defined set of capabilities, systems or projects. They will also collaborate closely with engineering and product teams to ensure implementations align with architectural intent and business goals. Other principal duties and responsibilities include:Lead the design and evolution of technology solutions across the architecture lifecycle, ensuring scalability, performance, and alignment with enterprise standards.Partner with Product Managers, Engineers, Project/Program Managers, and Analysts to define project requirements, success criteria, and design guidance throughout the development lifecycle.Actively participate in and present at architecture design reviews, advocating for sound design principles and engineering best practices.Proactively engage cross-functional stakeholders, gather organizational context, and incorporate insights into architectural decisions.Identify and document deviations from future-state architecture, escalating where necessary to maintain architectural integrity.Clearly communicate trade-offs in architecture approaches; adapt processes to project and team needs.Contribute to the Architecture Community of Practice, sharing knowledge and presenting at internal events to foster alignment and growth across teams.Continue to investigate new and innovative technologies to evolve the future state architecture in partnership with other Architects in the departmentDevelop and monitor adherence to integration standards and will utilize these standards to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageabilityDeep understanding of integration technologies and practices as well as the business acumen to develop overarching system designsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 10, 2026
Macon-Bibb County, GA
|
Civil Engineering
|
Contract-to-perm
|
$14 - $18 (hourly estimate)
{"JobID":504420,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-83.65,"Longitude":32.83,"Distance":null},"State":"Georgia","Zip":"31204","ReferenceID":"GSP-8f8928a5-e4b7-4a07-ae29-977afc11d58c","PostedDate":"\/Date(1773105068000)\/","Description":"Insight Global is looking for Materials Engineering Technicians for a large engineering consulting firm in Macon, GA. The ideal candidate will perform regular testing, observation, and inspection of construction projects. They will communicate about the project site and project requirements with the PM, other engineering technicians, and the client. Each day, they will go to the office to meet with their manager, go to the job site, perform necessary responsibilities for the client; check-in with the PM with testing results; and contact dispatcher for another assignment or go back to the office if work is complete. They will work on a single project site or go from project to project with 1-2 hours of the Macon area (given company vehicle for commute/paid for time in car). They will monitor fill placements, soil placements, work with concrete cylinders, and test concrete as it?s placed. They will also transport material samples for further testing and analysis, and complete appropriate laboratory data entry. At the end of each day, they will complete a digital report of their findings. Candidates should have excellent communication skills, maintain and clean equipment, and adhere to strict safety standards. A valid driver?s license with minimal infractions is required as candidate?s will be driving a company vehicle to the office and job site.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Engineering Assistant","City":"Macon-Bibb County","ExpirationDate":null,"PriorityOrder":0,"Requirements":"High School Diploma OR GEDConstruction experienceClean background and motor vehicle report and comfortable with drug screeningGood communication skills Experience with Microsoft Word and Excel/Overall computer skills","Skills":"ACI Certification","Industry":"Civil Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.7500,"SalaryLow":14.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for Materials Engineering Technicians for a large engineering consulting firm in Macon, GA. The ideal candidate will perform regular testing, observation, and inspection of... construction projects. They will communicate about the project site and project requirements with the PM, other engineering technicians, and the client. Each day, they will go to the office to meet with their manager, go to the job site, perform necessary responsibilities for the client; check-in with the PM with testing results; and contact dispatcher for another assignment or go back to the office if work is complete. They will work on a single project site or go from project to project with 1-2 hours of the Macon area (given company vehicle for commute/paid for time in car). They will monitor fill placements, soil placements, work with concrete cylinders, and test concrete as it?s placed. They will also transport material samples for further testing and analysis, and complete appropriate laboratory data entry. At the end of each day, they will complete a digital report of their findings. Candidates should have excellent communication skills, maintain and clean equipment, and adhere to strict safety standards. A valid driver?s license with minimal infractions is required as candidate?s will be driving a company vehicle to the office and job site.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Louisville, KY
|
Computer Engineering
|
Perm
|
$200k - $220k (estimate)
{"JobID":505167,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-85.74,"Longitude":38.22,"Distance":null},"State":"Kentucky","Zip":"40202","ReferenceID":"LOU-f70a512d-2b1c-4a4e-908e-9cd77e9b5f78","PostedDate":"\/Date(1773233238000)\/","Description":"Insight Global is seeking a Lead Data Scientist for a remote direct placement opportunity with an employee-focused digital learning company. The Lead Data Scientist will join an innovative Data and AI team, partnering closely with stakeholders across the business to solve complex, high-impact problems. This individual will leverage advanced algorithms, experimentation, and interactive dashboards to optimize company performance and improve outcomes for students and educators. The role involves leading the development and optimization of sophisticated machine learning models, generating actionable insights from large and complex datasets, and contributing to novel research initiatives and production-grade algorithms. The Lead Data Scientist will collaborate cross-functionally with product managers, software engineers, and educational specialists to embed data-driven solutions into the platform, while also mentoring junior team members and promoting a culture of continuous learning and innovation. Regular interaction with senior and executive leadership is expected, as is a strong commitment to ethical data use, privacy compliance, and best practices in data governance. The ideal candidate is a creative problem solver with exceptional technical and communication skills and a passion for advancing data science, machine learning, and generative AI within the education technology space. This is a full-time, permanent opportunity with the best data science team in Ed Tech.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"REMOTE Lead Data Scientist","City":"Louisville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Advanced education (PhD or Master?s) in a quantitative field (science, math, statistics, engineering, etc.) with professional work experience as a Data Scientist 7+ years of experience leading data science initiatives to deliver impactful results7+ years of experience with Natural Language Processing and Deep Learning Experience working with Product Managers to monitor solutions long-term Advanced skills in Python, SQL and experience with git and cloud computing (AWS, GCP, or Azure) and DatabricksMLOps experience including the model production process LLMs, and applications of GenAI tools (e.g. agents) for product features and productivity enhancements","Skills":"Experience with Docker/containerized workflowExperience in the education spaceStatistics and research experienceExperience building recommendation systemsComputer vision experienceA good understanding of Spark and parallel processingUnderstanding of CI/CD practices for model deploymentUnderstanding of ETL systems/processes (ie batch vs real-time processing, medallion architecture, etc)Understanding and/or experience with recommender systems, causal inference, graphical neural networks, and reinforcement learning paradigms","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":220000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Lead Data Scientist for a remote direct placement opportunity with an employee-focused digital learning company. The Lead Data Scientist will join an innovative Data and... AI team, partnering closely with stakeholders across the business to solve complex, high-impact problems. This individual will leverage advanced algorithms, experimentation, and interactive dashboards to optimize company performance and improve outcomes for students and educators. The role involves leading the development and optimization of sophisticated machine learning models, generating actionable insights from large and complex datasets, and contributing to novel research initiatives and production-grade algorithms. The Lead Data Scientist will collaborate cross-functionally with product managers, software engineers, and educational specialists to embed data-driven solutions into the platform, while also mentoring junior team members and promoting a culture of continuous learning and innovation. Regular interaction with senior and executive leadership is expected, as is a strong commitment to ethical data use, privacy compliance, and best practices in data governance. The ideal candidate is a creative problem solver with exceptional technical and communication skills and a passion for advancing data science, machine learning, and generative AI within the education technology space. This is a full-time, permanent opportunity with the best data science team in Ed Tech.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Tempe, AZ
|
Customer Service
|
Contract-to-perm
|
$24 - $30 (hourly estimate)
{"JobID":505587,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Arizona","Zip":"85288","ReferenceID":"DGO-519b8460-ed92-4bb7-a85c-db079c3b64e2","PostedDate":"\/Date(1773265962000)\/","Description":"Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality \u0026 Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Exchange Email Base Support Agent (Overnight Shift)","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3?4 years of experience in customer support, operations, or a client-facing environment (email and live chat support strongly preferred).-Experience managing high-volume ticket queues.-Experience using Zendesk or similar CRM platforms.","Skills":"-Interest in cryptocurrency or blockchain","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 12, 2026
San Ramon, CA
|
Business Analysis
|
Contract
|
$32 - $40 (hourly estimate)
{"JobID":505662,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.99,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94583","ReferenceID":"SFR-3159c8b5-80ba-4f66-aea4-a4bee34f3575","PostedDate":"\/Date(1773284093000)\/","Description":"Insight Global is seeking a Salesforce Administrator to join our Evergreen team. This role provides Level 1 Salesforce support and manages the day to day administration, configuration, and reporting within Salesforce. The Salesforce Administrator partners with business users and the Salesforce Development team to support platform enhancements, maintain data integrity, and improve user adoption through standard processes and best practices. Key ResponsibilitiesUser Support (Level 1)?Serve as the first point of contact for Salesforce support requests; troubleshoot issues, resolve common user errors, and escalate bugs or complex requests to the Salesforce Development team as needed. ?Provide guidance to end users on Salesforce best practices and standard operating procedures. Administration \u0026 Security?Administer users, roles, profiles, permission sets, and security controls to ensure appropriate access and compliance. ?Maintain org health by monitoring configuration impacts and supporting stable day to day operations. Configuration (Declarative / Point and Click)?Configure Salesforce using declarative tools (e.g., flows/workflows, validation rules, page layouts, record types, and approval processes) to support business processes and improve efficiency. ?Translate business needs into scalable configurations and standardized solutions within Salesforce. Reporting \u0026 Data Quality?Build and maintain reports and dashboards to support operational visibility and performance tracking. ?Perform routine data audits and clean up activities to support accuracy and consistency. Documentation \u0026 Process?Create and maintain process documentation, admin guides, and configuration notes to support ongoing operations and continuity. Release / Change Support ?Support deployments by preparing and validating configuration changes across environments (e.g., sandbox to production) using standard admin tools (e.g., change sets) and assisting with release readiness activities. Continuous Improvement?Stay current on Salesforce releases and recommend configuration/process improvements that enhance usability and efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Specialist I - SPM","City":"San Ramon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"??2?3+ years of experience as a Salesforce Administrator supporting business users?Strong experience with Salesforce configuration and administration (security/access, declarative automation, page layouts, reporting/dashboards). ?Proven ability to gather requirements, document processes, and translate business needs into Salesforce configuration solutions. ?Strong communication skills and ability to manage multiple support requests in a fast paced environment. ?Apex/Visualforce/LWC development ownership, code reviews, unit test development, JavaScript/HTML as requirements, API integration build ownership, Salesforce DX/version control as requirements.","Skills":"?Salesforce Administrator Certification (or Platform App Builder).?Experience supporting releases (UAT coordination, change set deployments, sandbox management). ?Salesforce Development experience","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Salesforce Administrator to join our Evergreen team. This role provides Level 1 Salesforce support and manages the day to day administration, configuration, and reporting... within Salesforce. The Salesforce Administrator partners with business users and the Salesforce Development team to support platform enhancements, maintain data integrity, and improve user adoption through standard processes and best practices. Key ResponsibilitiesUser Support (Level 1)?Serve as the first point of contact for Salesforce support requests; troubleshoot issues, resolve common user errors, and escalate bugs or complex requests to the Salesforce Development team as needed. ?Provide guidance to end users on Salesforce best practices and standard operating procedures. Administration & Security?Administer users, roles, profiles, permission sets, and security controls to ensure appropriate access and compliance. ?Maintain org health by monitoring configuration impacts and supporting stable day to day operations. Configuration (Declarative / Point and Click)?Configure Salesforce using declarative tools (e.g., flows/workflows, validation rules, page layouts, record types, and approval processes) to support business processes and improve efficiency. ?Translate business needs into scalable configurations and standardized solutions within Salesforce. Reporting & Data Quality?Build and maintain reports and dashboards to support operational visibility and performance tracking. ?Perform routine data audits and clean up activities to support accuracy and consistency. Documentation & Process?Create and maintain process documentation, admin guides, and configuration notes to support ongoing operations and continuity. Release / Change Support ?Support deployments by preparing and validating configuration changes across environments (e.g., sandbox to production) using standard admin tools (e.g., change sets) and assisting with release readiness activities. Continuous Improvement?Stay current on Salesforce releases and recommend configuration/process improvements that enhance usability and efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 13, 2026
Toronto, ON
|
Programmer / Developer
|
Contract
|
$36 - $45 (hourly estimate)
{"JobID":506524,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"L5B 1","ReferenceID":"TOR-a98e594d-57f1-40a3-8872-94028c5288a5","PostedDate":"\/Date(1773432606000)\/","Description":"Enterprise reconciliation team is looking for full stack C#/.NET software developer to help develop new features in various data sourcing, reporting and Business intelligence in-house applications. The candidate must have strong experience with .NET, C#, SQL Server and ASP.NET technologies. Responsibilities? Work with business analysis and reconciliation lead to gather reconciliation and data requirements? Write high quality code that meets requirements for data sourcing components as well as data extraction modules? Collaborate with business analysts and business users to gather requirements and implement new features in Business Intelligence application? Perform unit and integration testing? Create release documentation and prepare respective components for production deployment Main ProjectsETL Application ? a custom Plugin-based framework for processing data feeds from financial institutions for daily reconciliations. Data is retrieved from various sources (files, emails, databases, web pages, SAP business objects, MQ, etc.), parsed according to specifications and stored in database tables. Extracts are then generated and sent to Reconciliation system for daily process. System is based on MS technology stack and is highly scalable due to utilization of multithreading and Producer/Consumer design pattern. Business Intelligence ? suite of software services built in-house to provide business users with ability to establish actionable insight into their data. BI comes with analytics and visualization stack, powered by Elasticsearch and Kibana, to enable users to consume generated report data within BI platform. Users can source data, create custom reports with user-defined analytics, collaborate and built sharable visualizations/dashboards. System is based on ASP.NET Core, React, Elastic UI, Kibana, Telerik Kendo DataSource API, map-reduce engine.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Full-Stack C#/.Net Developer","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"core .NET development environment, and strong understanding of csharp Language? Hands-on experience with .Net Framework 4.7/4.8 and .NET Core? In-depth knowledge of SQL Server 2019/2022 and related technologies such as T-SQL/RDBMS is a requirement? Experience with ELK stack, specifically Elasticsearch and Kibana? Hands-on experience with web technologies: JavaScript, TypeScript, ASP.NET, React, Telerik Kendo UI, Elastic UI, Node.js. - Technology Support!!! (good comm)Skills List:Languages/Frameworkscsharp .NET Frameworkcsharp .NET CoreEntity Framework Database:Microsoft SQL ServerTransact-SQL (Stored Procedures, Functions, Views, Indexes)PostgreSQL Technologies:IBM MQElasticsearch and relevant Web and .NET APIsMicrosoft SSISWindows ServiceNuGet Web:JavaScriptTypeScriptASP.NET Classic/Core/MVCASP.NET Web APIASP.NET Core SignalRRESTful ServicesReactTelerik Kendo UIElastic UIKibanaMicrosoft IISNode.js Tools:Git, Github, Jira, NuGet","Skills":"Personality/Attributes:? Self-starter? Autonomous, able to work with minimal supervision? Detail-oriented? Proactive? Communicates clearly? Problem Solver","Industry":"Programmer / Developer","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Enterprise reconciliation team is looking for full stack C#/.NET software developer to help develop new features in various data sourcing, reporting and Business intelligence in-house applications.... The candidate must have strong experience with .NET, C#, SQL Server and ASP.NET technologies. Responsibilities? Work with business analysis and reconciliation lead to gather reconciliation and data requirements? Write high quality code that meets requirements for data sourcing components as well as data extraction modules? Collaborate with business analysts and business users to gather requirements and implement new features in Business Intelligence application? Perform unit and integration testing? Create release documentation and prepare respective components for production deployment Main ProjectsETL Application ? a custom Plugin-based framework for processing data feeds from financial institutions for daily reconciliations. Data is retrieved from various sources (files, emails, databases, web pages, SAP business objects, MQ, etc.), parsed according to specifications and stored in database tables. Extracts are then generated and sent to Reconciliation system for daily process. System is based on MS technology stack and is highly scalable due to utilization of multithreading and Producer/Consumer design pattern. Business Intelligence ? suite of software services built in-house to provide business users with ability to establish actionable insight into their data. BI comes with analytics and visualization stack, powered by Elasticsearch and Kibana, to enable users to consume generated report data within BI platform. Users can source data, create custom reports with user-defined analytics, collaborate and built sharable visualizations/dashboards. System is based on ASP.NET Core, React, Elastic UI, Kibana, Telerik Kendo DataSource API, map-reduce engine.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 17, 2026
Oakdale, MN
|
Mechanical Assembler
|
Contract-to-perm
|
$22 - $27 (hourly estimate)
{"JobID":507328,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.1,"Longitude":44.94,"Distance":null},"State":"Minnesota","Zip":"55128","ReferenceID":"DGO-520e16ea-6872-4d8d-b809-b5d8c29a01be","PostedDate":"\/Date(1773748589000)\/","Description":"Insight Global is looking for a Service Technician for our customer in Oakdale, Minnesota. This person will be responsible for the following: Duties and Responsibilities:?Installing new equipment or systems at customer locations, ensuring proper setup and functionality. Includes AMH systems and RFID security gates.?Ability to plan and manage time effectively to meet deadlines. Must be organized and detail oriented with a genuine commitment to exceed customer expectations.?Identifying and resolving technical issues with new and/or existing equipment or systems. ?Performing routine maintenance and repairs on installed equipment. ?Communicating with customers, explaining installation procedures, and addressing their questions or concerns by building rapport with clients. ?Traveling to and from different job sites, requiring a valid driver\u0027s license.?Maintaining records of installations, maintenance, and repairs and entering it into Tech Logic?s internal tracking system. ?Following safety protocols and procedures to protect oneself and others. ?Managing and maintaining tools, equipment, and materials. ? Contribute to project meetings with internal and external stakeholders.? Coordinate rental equipment delivery and pickup for installations.?Coordinate return shipment of toolboxes and/or pallets needed for installation.?Communicate with onsite electrical technician regarding all electrical needs and requirements of the installation.?Perform maintenance training on the AMH and/or security gate equipment with the customer.?Perform operations and software training on the AMH and/or security gate equipment to the customer.?Test, final inspect, and document results assuring all AMH and/or security gate equipment meet Tech Logic standards.?Monitor, track and update assigned customer support cases related to PM and service visits.?Provide input for potential product and/or process updates, maintain installation/service manuals?Must carry company provided laptop and cell phone to conduct necessary business when away from the office.?When not traveling, support Customer Care with taking AMH or security gate cases to troubleshoot and resolve or work with Manufacturing Manager to build AMH components.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Traveling Installation/Service Technician","City":"Oakdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Knowledge, Skills, and Abilities Required:?Minimum three years of experience in manufacturing/engineering/service environment.?Electrical and mechanical assembly experience required. ?High school diploma or equivalent.?Strong interpersonal skills and the ability to work effectively with a wide range of constituents in a diverse industry.?Once trained, you must be self-directed and work independently completing installation and PM tasks.?Ability to/ability to learn to read and understand mechanical, electrical, and architectural drawings.?Ability to think ?outside the box? when presented with a challenge to achieve an on-the-spot resolution.?Ability to work long hours when necessary to complete installations.?Knowledge of Microsoft?s OS, email, Word and Excel","Skills":"","Industry":"Mechanical Assembler","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":27.0000,"SalaryLow":21.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Service Technician for our customer in Oakdale, Minnesota. This person will be responsible for the following: Duties and Responsibilities:?Installing new equipment or... systems at customer locations, ensuring proper setup and functionality. Includes AMH systems and RFID security gates.?Ability to plan and manage time effectively to meet deadlines. Must be organized and detail oriented with a genuine commitment to exceed customer expectations.?Identifying and resolving technical issues with new and/or existing equipment or systems. ?Performing routine maintenance and repairs on installed equipment. ?Communicating with customers, explaining installation procedures, and addressing their questions or concerns by building rapport with clients. ?Traveling to and from different job sites, requiring a valid driver's license.?Maintaining records of installations, maintenance, and repairs and entering it into Tech Logic?s internal tracking system. ?Following safety protocols and procedures to protect oneself and others. ?Managing and maintaining tools, equipment, and materials. ? Contribute to project meetings with internal and external stakeholders.? Coordinate rental equipment delivery and pickup for installations.?Coordinate return shipment of toolboxes and/or pallets needed for installation.?Communicate with onsite electrical technician regarding all electrical needs and requirements of the installation.?Perform maintenance training on the AMH and/or security gate equipment with the customer.?Perform operations and software training on the AMH and/or security gate equipment to the customer.?Test, final inspect, and document results assuring all AMH and/or security gate equipment meet Tech Logic standards.?Monitor, track and update assigned customer support cases related to PM and service visits.?Provide input for potential product and/or process updates, maintain installation/service manuals?Must carry company provided laptop and cell phone to conduct necessary business when away from the office.?When not traveling, support Customer Care with taking AMH or security gate cases to troubleshoot and resolve or work with Manufacturing Manager to build AMH components.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Jeffersonville, IN
|
Help Desk
|
Contract-to-perm
|
$14 - $17 (hourly estimate)
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Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.Major Responsibilities?Help Desk support. ?Tracking of help desk tickets utilizing the Information System?s tracking software. ?Respond to security issues and virus and other malware notifications and attacks.?Printer and print server management?Document all application and infrastructure changes to change management system.?Basic Windows active directory management and support for users and computers?Provide primary desktop hardware support, installation, and maintenance.? Provide support of all company managed mobile devices.Work EnvironmentThe job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule afterCompensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Specialist","City":"Jeffersonville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1+ yrs. of IT Customer Service/Help Desk experience? A+ or Net+ Certifications strongly preferred ?Must possess excellent written/verbal communication skills and can work with employees at all technical and professional levels.?Must be willing to seek out additional training when the technical environment requires additional skills and provide basic hardware and software training to users when required.?Proficient in Microsoft Office Suite products (Excel, Word, Outlook, PowerPoint, Access, Visio)?Willing and able to assist higher level technicians install, test, implement, administer, or maintain systems, applications, equipment and plans.?Ability to effectively communicate technical information verbally and in writing, using language that is appropriate to the complexity of the topic and to the understanding of the audience.?Ability to work as part of a team to complete agency wide initiatives, using strong interpersonal skills.?Ability to work independently to troubleshoot and resolve general help desk issues, with enthusiastic self-motivation.?Ability to multi-task and remain organized.","Skills":"?Network-Managed AntiVirus Systems?Solid working knowledge of Microsoft Office 365 (Administration)?Previous customer service training?Imaging (cloning) software?Basic working knowledge of network-managed antivirus systems?Basic working knowledge of unified endpoint management solutions?Basic working knowledge of cloud-delivered security administration?Basic working knowledge of data backup management?Basic working knowledge of operating system imaging (cloning) software?Previous customer service training","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Technical Support Specialist to maintain and support various applications for a client of ours in Jeffersonville, IN, to provide the programs necessary to meet user and... client needs. You will be responsible for handling user requests and problems as reported via the remote Help Desk Team, maintaining the integrity and security of the applications, and providing excellent customer service to internal customers. Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.Major Responsibilities?Help Desk support. ?Tracking of help desk tickets utilizing the Information System?s tracking software. ?Respond to security issues and virus and other malware notifications and attacks.?Printer and print server management?Document all application and infrastructure changes to change management system.?Basic Windows active directory management and support for users and computers?Provide primary desktop hardware support, installation, and maintenance.? Provide support of all company managed mobile devices.Work EnvironmentThe job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule afterCompensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.