Job Search Results for Medical device

Customer Service Representative - INTL Brazil

Our large Medical Device company is seeking a Customer Service Representative for their Complaint Handling department. This position provides contact center support for complaint handling and is... More responsible for adherence to department procedures, country specific privacy and regulatory guidelines while meeting customer expectations with a focus on overall customer experience and retention. Responsibilities Include: -Evaluates and resolves product complaints worldwide per FDA, ISO, SOX, and other applicable regulatory requirements. -Monitors feedback activity using CHS and SAP systems to provide complaint resolution and promote customer satisfaction. -Documents files accurately.-Positively interacts with customer, providing education, product and service information and resolution. -May be responsible for actively monitoring workflow and ensuring complaints are closed in accordance with established MD&D and departmental metrics. -May be responsible for additional administrative and technical tasks, including PO generation and monitoring, IT help desk requests and call center telephony support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic OpTime Analyst

Insight Global is seeking a fully remote Epic OpTime Analyst to configure, support, and optimize perioperative applications in a permanent FTE role. This position focuses on OpTime and Anesthesia... More build, workflow analysis, testing, and ongoing support for OR, anesthesia, and procedural teams.The analyst will partner closely with perioperative leadership, anesthesia providers, nursing, and IT teams to ensure safe, compliant, and efficient surgical workflows. This role is ideal for a developing Epic OpTime professional who wants long-term growth, ownership of perioperative build, and exposure to complex, high-impact clinical environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic OpTime Analyst (OR, Anesthesia, Sedation & Perfusion)

Insight Global is seeking a fully remote Epic OpTime Analyst to configure, support, and optimize perioperative applications in a permanent FTE role. This position focuses on OpTime and Anesthesia... More build, workflow analysis, testing, and ongoing support for OR, anesthesia, and procedural teams.The analyst will partner closely with perioperative leadership, anesthesia providers, nursing, and IT teams to ensure safe, compliant, and efficient surgical workflows. This role is ideal for a developing Epic OpTime professional who wants long-term growth, ownership of perioperative build, and exposure to complex, high-impact clinical environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP Master Data Analyst (INTL - India)

Insight Global is hiring a Data Analyst / SAP Master Data Analyst to support our large medical device client in the greater Boston area. This role will sit fully remote in India. This role sits... More within the Quality Systems & Digital Solutions team and is critical to ensuring data integrity, system effectiveness, and actionable insights that drive quality improvements and operational excellence in a regulated environment. The ideal candidate is both analytical and systems-oriented, with experience working in SAP, strong data analysis skills, and the ability to partner closely with IT and Quality stakeholders to support reporting, system configuration, and testing activities.KEY RESPONSIBILITIESData Analysis & Reporting-Collect, extract, analyze, and interpret data from SAP, -----Quality Management Systems (QMS), and related platforms.-Translate complex data into meaningful insights, identifying trends, risks, and opportunities for continuous improvement.-Develop and maintain monthly recurring reports required by the Quality and Operations teams.-Build dashboards, reports, and visualizations using Power BI, Excel, Tableau, or similar tools.-Define, track, and report on Key Performance Indicators (KPIs) related to quality processes.SAP & Systems Support-Act as a SAP Master Data and systems analyst, supporting data accuracy, configuration, and usability.-Partner closely with IT on SAP system configuration and enhancements.-Own test script execution for SAP and quality system changes.-Support user stories related to system updates, enhancements, or fixes.Serve as the liaison between the business and IT:-Execute system testing-Identify and document defects or gaps-Clearly explain why a configuration or solution is not working-Work with IT to refine solutions-Retest and validate correctionsQuality Systems & Compliance-Monitor and maintain data quality standards, ensuring accuracy, consistency, and completeness.-Support audits, CAPAs, non-conformance investigations, and management reviews with reliable data and reporting.-Implement and maintain data governance practices aligned with FDA QSR, ISO 13485, EU MDR, and other applicable regulations.-Provide technical support for data-related issues and recommend improvements to systems and workflows.-Maintain a strong understanding of Quality systems and how data and SAP configuration impact compliance.Compensation:$8/hr ? $11/hr(Exact compensation may vary based on skills, experience, and education.)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Clinical Implementation Specialist (OH/IN/MI)

Insight Global is supporting a healthcare client to identify a Clinical Implementation Specialist (CIS) to join their team, working with an antiseptic product used in hospitals across the country.... More The CIS will be traveling to hospitals across the Midwest region to train on proper use of the product. You will work directly with the Sales Manager of your region to schedule the implementations, train the doctors and nurses on usage, conduct follow-ups, and solve any issues that arise within the implementation period. This position requires considerable travel throughout the Midwest, about 75-90%. It also requires flexibility on weekends and evenings. There will be times where you have to conduct an implementation for evening or early morning shifts. When not traveling to hospital sites, you will be working remotely. This will be a direct-hire role, and you will be an employee of our client from day one. You will have access to their medical, dental, vision, and other benefits. All travel is reimbursed. The salary ranges between $75-100k, dependent on years of experience and overall background relevant to the role.Candidates must sit in either Cincinnati, OH, Detroit, MI, or Indianapolis, IN.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lab Systems Validation Engineer

Insight Global is seeking a Lab Systems Validation Engineer?to support a top pharmaceutical and medical device?client. This individual will play a critical role in validating laboratory IT systems... More and ensuring compliance across a wide range of lab instruments and applications. The engineer will partner closely with laboratory SMEs, IT, and quality teams to manage instrument master data, author validation documentation, and support system deployments in a highly regulated environment. This is an excellent opportunity for someone who enjoys working at the intersection of laboratory operations, IT systems, and compliance while contributing to impactful, enterprise-level lab initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Data Engineer-LATAM

Insight Global is looking for a data engineer to join the analytics team at a global medical device client. This candidate will be responsible for data ingestion and transformation work for a... More learning analytics platform. This candidate will be working closely with the business analyst for the project as well as the stakeholder to ensure alignment with business requirements. The tech stack includes: AWS, Snowflake data warehousing, python and SQL. This is a remote contract for 6 months with the potential to extend. Compensation: $20 - 25/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Secret Intune Engineer

An employer is looking for a Secret Intune Endpoint Engineer to sit remotely. This person will support the MECM to Intune migration. This role is primarily focused on Intune application packaging,... More and candidates must have hands-on experience packaging applications and building task sequences used to prepare devices for migration. Experience with MECM task sequences is strongly preferred, as this is a core skill required for success on the team.The engineer will also use PowerShell scripting throughout the migration process, including application packaging, pre-migration backup scripts, device and group assignments, and post-migration policy execution. Day-to-day responsibilities include supporting device migrations, validating Intune policies, and ensuring systems are correctly configured after migration. Experience with JIRA or Confluence is helpful but not required, as these tools are used only for tracking assigned work.Compensation:$55/hr to $65/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Analyst

Insight Global?s MedTech Client is looking for a Data Analyst to reconcile large data sets for medical device inventory. This person will be working between two systems, Move Medical and SAP, to... More transact data between the systems. The datasets will include SKUs, quantities of inventory, locations, etc. Each day, the Data Analyst will pull an inventory report that comes into a Field Sales Network site. They will pull the log ID of where it came from, review the details, matching the free form to another dataset to ensure accuracy, and based on details, and pass the data findings to another team to submit the inventory transfers to other locations. This person needs to be very detail oriented as the two systems are not integrated but need to match. For example, something in the data set may have an extra space causing a discrepancy. The Data Analyst should be tactical and be comfortable working with large amounts of data sets. This person will also be managing requests for various stakeholders that are calling upon needs that can be fulfilled by the Field Sales Network. This person will be managing the requests, organizing and responding to them, and using data to make informed decisions. They will also coordinate the movement of inventory instances where the data supports the decision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Computer Systems Engineer

The Senior Computer Systems Engineer/Architect drives performance and improvement across the M365 environment by managing core services like Exchange Online, SharePoint, Teams, and OneDrive;... More administering the Office 365 tenant; leading M365 Copilot deployment; communicating service updates; and implementing Microsoft Purview for governance and compliance. The role ensures seamless identity integration with Azure AD, strengthens security through MFA, conditional access, DLP, IRM, and encryption, and uses PowerShell and Microsoft Graph to automate operations. It also supports Power Platform adoption, develops governance and COE frameworks, manages Intune for device and application security, and maintains clear technical documentation to support ongoing infrastructure reliability and organizational productivity.Contract/Contract-to-Hire Roles: Compensation: $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less