Job Search Results for insight
Jan 24, 2026
Lehi, UT
|
Computer Engineering
|
Contract
|
$52 - $65 (hourly estimate)
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Responsibilities:?Build multimodal pipelines integrating vision, audio, radar, text, and other signals for high accuracy AI experiences. ?Optimize and deploy models for constrained hardware,... including performance benchmarking. ?Partner with cloud, mobile, QA, product, UX, and hardware teams to deliver scalable AI features. ?Act as a technical mentor and system owner, shaping strategy, reviews, and roadmap priorities. ?Create tools and frameworks for model evaluation, A/B testing, and automated performance monitoring across cloud and edge.Day to Day:One of Insight Global?s clients is seeking a Staff Software Engineer to join their team. This individual will be responsible for leading the design and development of advanced AI features. They will build and refine multimodal pipelines that combine vision, audio, radar, text, and other sensor inputs to deliver highly accurate, real time experiences. Much of their time is spent optimizing and deploying AI models on constrained embedded hardware, benchmarking performance, and ensuring smooth coordination between cloud and edge systems. They work closely with cloud, mobile, QA, product, UX, and hardware teams to bring AI powered capabilities from concept to production. This individual will serve as a technical mentor and system owner, guiding architectural decisions, participating in reviews, and help shape long term strategy and roadmap priorities. They will also develop tools and frameworks that support model evaluation, A/B testing, and automated monitoring across cloud and edge environments, ensuring that deployed systems remain reliable, efficient, and continuously improving.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 12, 2026
Vancouver, BC
|
Security Engineering
|
Contract
|
$54 - $68 (hourly estimate)
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This role is critical to supporting a retail and eCommerce driven environment, while also enabling adjacent domains such as supply chain, manufacturing, and shared services.Key ResponsibilitiesIdentity \u0026 Access Management Engineering?Design, implement, and maintain IAM solutions using modern identity standards including SAML, OAuth2, and OpenID Connect (OIDC) to support internal and external applications. ??Configure and manage Role Based Access Control (RBAC) and Privileged Access Management (PAM) solutions to ensure least privilege access across cloud resources.?Implement and manage Conditional Access policies, MFA strategies, and identity protection controls within Azure AD / Entra ID.?Oversee group and user lifecycle management, ensuring alignment with security, compliance, and audit requirements.Cloud Engineering \u0026 Automation?Build and support IAM related cloud infrastructure and integrations primarily in Microsoft Azure (AWS experience considered a strong asset)?Develop automation using Azure Automation, Logic Apps, scripting, and Infrastructure as Code principles to reduce manual effort and operational risk.?Support cloud based Windows, Linux, and SQL environments where identity integrations or access controls are required.?Collaborate with DevOps and application teams to embed identity and security controls into CI/CD pipelines and deployment processes.Security, Compliance \u0026 Best Practices?Apply strong knowledge of IAM and cloud security best practices to protect enterprise systems and data.?Participate in security reviews, audits, and risk assessments related to identity and access controls.?Troubleshoot complex identity related incidents, performing root cause analysis and implementing long term corrective actions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Cloud Engineer (IAM)","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree or diploma in Computer Science, Information Technology, or Cyber Security preferred; equivalent industry experience and certifications will be considered. ?8+ years of experience in Cloud Engineering, DevOps, and/or Security, with hands on IAM responsibilities. ?Strong, demonstrable experience with Microsoft Azure (AWS experience is a plus). ?Deep understanding of Identity and Access Management principles, authentication and authorization models, and security best practices. ?Hands on experience with: ?SAML, OIDC, OAuth2?RBAC and Privileged Access Management (PAM)?Conditional Access policies?Azure Automation, Logic Apps?User and group lifecycle management?Experience working in retail or eCommerce environments, with additional exposure to manufacturing, logistics, supply chain, or corporate shared services considered an asset. ?Strong experience using JIRA and Confluence in an agile or DevOps oriented environment. ?Proven ability to rapidly learn and apply emerging cloud, security, and IAM technologies.","Skills":"","Industry":"Security Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Senior Cloud Engineer specializing in Identity and Access Management (IAM) to design, implement, and operate secure, scalable identity solutions across our cloud... ecosystem. This role sits at the intersection of cloud engineering, security, and DevOps, with a strong emphasis on Microsoft Azure and modern IAM standards.The successful candidate will partner closely with Security, Infrastructure, Application, and Business teams to ensure that identity, authentication, authorization, and privileged access are implemented in a way that is secure, compliant, and frictionless for the business. This role is critical to supporting a retail and eCommerce driven environment, while also enabling adjacent domains such as supply chain, manufacturing, and shared services.Key ResponsibilitiesIdentity & Access Management Engineering?Design, implement, and maintain IAM solutions using modern identity standards including SAML, OAuth2, and OpenID Connect (OIDC) to support internal and external applications. ??Configure and manage Role Based Access Control (RBAC) and Privileged Access Management (PAM) solutions to ensure least privilege access across cloud resources.?Implement and manage Conditional Access policies, MFA strategies, and identity protection controls within Azure AD / Entra ID.?Oversee group and user lifecycle management, ensuring alignment with security, compliance, and audit requirements.Cloud Engineering & Automation?Build and support IAM related cloud infrastructure and integrations primarily in Microsoft Azure (AWS experience considered a strong asset)?Develop automation using Azure Automation, Logic Apps, scripting, and Infrastructure as Code principles to reduce manual effort and operational risk.?Support cloud based Windows, Linux, and SQL environments where identity integrations or access controls are required.?Collaborate with DevOps and application teams to embed identity and security controls into CI/CD pipelines and deployment processes.Security, Compliance & Best Practices?Apply strong knowledge of IAM and cloud security best practices to protect enterprise systems and data.?Participate in security reviews, audits, and risk assessments related to identity and access controls.?Troubleshoot complex identity related incidents, performing root cause analysis and implementing long term corrective actions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 13, 2026
Washington, DC
|
Software Engineering
|
Perm
|
$106k - $118k (estimate)
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Monitoring is immature and still being learned? Bad habits baked into systems over time Overview: Insight Global is seeking a Systems Operations Engineer II to support a complex, mission-critical healthcare IT environment.Major Responsibilities:? Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis? Ensure system uptime, performance, and reliability in a high-availability healthcare environment.? Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.? Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks) Other responsibilities? Develop scripts and automation for provisioning, configuration, and patch management.? Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.? Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS). Future responsibilities? Assist with data center migrations, new equipment deployments, and legacy system modernization.? Partner with security teams to support HIPAA compliance and infrastructure security standards.? Collaborate cross-functionally with network, security, and application teams.? Serve as a senior technical resource and mentor to junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Systems Operations Engineer II","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-Haves:? Background working in a 24/7 enterprise environment that requires high availability? 3-7+ years in systems administration / infrastructure engineering? Ability to manage and troubleshoot day to day system/infrastructure escalations? Background in creating operational and strategic long term plans including :-Patch management plan-Business continuity plan-Documentation systems for processes, and operational runbooks. Technical Skills:? Windows \u0026 Linux server environments? Virtualization: VMware, Hyper-V? Storage: SAN / NAS? Cloud: Azure, AWS? PowerShell scripting? Active Directory / Azure AD? SSO, MFA, identity management","Skills":"Plusses / Nice-to-Haves:? Imprivata? Cerner exposure? Veeam? Nutanix? Microsoft Azure certifications? VMware certifications ? Managing Windows devices","Industry":"Software Engineering","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":118000.0000,"SalaryLow":106000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Position: Systems Operations Engineer IIOpenings: 1Salary: $106,000 ? $118,000kLocation: 2041 Georgia Ave NW, Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Hybrid ? 2 days onsite / 3... days remote? On call as hospital operates 24/7Interview Process:? Round 1: Virtual technical interview with 3 team members -1 hour? Final Round: Virtual interview with Sr. Director of Enterprise Dev Ops - 1 hour? Interview Blocks: Monday-Friday 11am-2pm Key Pain Points at Howard University Hospital? Legacy infrastructure with many outdated systems? Manual processes everywhere ? goal is automation via scripting? Patch management is a major issue? No formal patching tool in place today? Monitoring is immature and still being learned? Bad habits baked into systems over time Overview: Insight Global is seeking a Systems Operations Engineer II to support a complex, mission-critical healthcare IT environment.Major Responsibilities:? Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis? Ensure system uptime, performance, and reliability in a high-availability healthcare environment.? Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.? Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks) Other responsibilities? Develop scripts and automation for provisioning, configuration, and patch management.? Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.? Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS). Future responsibilities? Assist with data center migrations, new equipment deployments, and legacy system modernization.? Partner with security teams to support HIPAA compliance and infrastructure security standards.? Collaborate cross-functionally with network, security, and application teams.? Serve as a senior technical resource and mentor to junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 18, 2026
Macon-Bibb County, GA
|
Electrical Engineering
|
Perm
|
$125k - $165k (estimate)
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One of Insight Global's major clients are seeking a senior electrical engineer to serve as a technical lead for power plant electrical infrastructure across the client's power generation fleet. This... role provides critical engineering oversight for both new build and existing power generation facilities, ensuring the reliable and efficient operation of power plant electrical systems. The incumbent will bridge the gap between engineering design and field-level operation, maintenance, troubleshooting, testing, upgrades and replacement (end of life) with power plant electrical equipment. General responsibilities include: ?Provide comprehensive engineering support with maintenance, testing and troubleshooting for a diverse range of power plant equipment, including low, medium, and high voltage switchgear, motor control centers (MCCs), segmented/isophase bus work, large electric generators, excitation systems, Automatic Voltage Regulators (AVR), digital protective relays, generator circuit breakers, and generator step-up (GSU)/auxiliary transformers. ?Support the review of design specifications and drawings developed and for the purchase of new or the modification and/or replacement of existing power plant electrical equipment. ?Supervise and sometime perform industry-standard electrical testing protocols, with preventive, predictive, and corrective maintenance programs. ?Analyze test results to diagnose equipment health and recommend lifecycle strategies (repair vs. replacement). ?Support OPC?s fleet-wide NERC CIP, PRC, and MOD Programs with required electrical testing and patching. ?Ensure rigorous technical documentation is correct and submitted timely with test reporting to maintain 100% compliance with NERC/SERC standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 19, 2026
Sacramento, CA
|
Software Engineering
|
Contract
|
$57 - $71 (hourly estimate)
{"JobID":497322,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.49,"Longitude":38.58,"Distance":null},"State":"California","Zip":"95814","ReferenceID":"SMF-a5ac4b99-5f72-4d3d-89a6-64a00a21561b","PostedDate":"\/Date(1771541531000)\/","Description":"Insight Global is seeking a Staff Software Engineer to join a customer-facing engineering team responsible for designing, building, and operating highly scalable, cloud-native platforms. This role blends hands-on engineering with technical leadership, owning the architecture and delivery of critical services used at scale.The Staff Engineer will lead architectural decisions within their domain while remaining deeply engaged in day-to-day development. This role partners closely with product managers, designers, and other engineering teams to ensure reliable delivery, strong system design, and sustainable engineering practices.The ideal candidate has a passion for building resilient systems, mentoring engineers, and balancing technical excellence with pragmatic delivery in fast-moving environments.Own the technical success of a product or service area, including architecture, quality, and delivery outcomesLead architectural design for services and their integration with broader platform ecosystemsWrite and review production-quality code for complex features and critical system componentsDrive engineering excellence through standards, testing, monitoring, and operational best practicesDebug and resolve complex issues across distributed systems and service boundariesMentor mid-level and senior engineers through code reviews, pairing, and technical guidanceCollaborate cross-functionally with product, design, and engineering stakeholders to align technical execution with customer needsTranslate complex technical concepts into clear, actionable guidance for both technical and non-technical stakeholdersContribute to continuous improvement of developer experience, system reliability, and performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr Software Engineer (.NET)","City":"Sacramento","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6+ years of experience in Software DevelopmentStrong experience with .NET/csharpHands on experience with Data systems such as Kafka/Kinesis, Elasticsearch, SQLHands on experience with deployment tooling like Docker, Kubernetes and/or HelmStrong experience with AWS","Skills":"Experience with Terraform and/or ArgoCDExperience with Security tools like OAuth/OIDC","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Staff Software Engineer to join a customer-facing engineering team responsible for designing, building, and operating highly scalable, cloud-native platforms. This role... blends hands-on engineering with technical leadership, owning the architecture and delivery of critical services used at scale.The Staff Engineer will lead architectural decisions within their domain while remaining deeply engaged in day-to-day development. This role partners closely with product managers, designers, and other engineering teams to ensure reliable delivery, strong system design, and sustainable engineering practices.The ideal candidate has a passion for building resilient systems, mentoring engineers, and balancing technical excellence with pragmatic delivery in fast-moving environments.Own the technical success of a product or service area, including architecture, quality, and delivery outcomesLead architectural design for services and their integration with broader platform ecosystemsWrite and review production-quality code for complex features and critical system componentsDrive engineering excellence through standards, testing, monitoring, and operational best practicesDebug and resolve complex issues across distributed systems and service boundariesMentor mid-level and senior engineers through code reviews, pairing, and technical guidanceCollaborate cross-functionally with product, design, and engineering stakeholders to align technical execution with customer needsTranslate complex technical concepts into clear, actionable guidance for both technical and non-technical stakeholdersContribute to continuous improvement of developer experience, system reliability, and performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 24, 2026
Vancouver, BC
|
Software Engineering
|
Contract
|
$54 - $67 (hourly estimate)
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Insight Global is looking for a Back-End Engineer with 5+ years of experience focused on AWS services support and extensive experience in Python. The ideal candidate will have hands-on experience... deploying and maintaining code with Docker, Terraform, and AWS Lambda. Experience with continuous delivery is a plus. Candidates should demonstrate a deep understanding of AWS services, possess a solid computer science mindset, and be eager to learn new technologies.Responsibilities:? Designs and develops applications with an eye towards simplicity, reliability, scalability, extensibility, performance and reusability ? Responsible for Story preparation, development of code, writing automated unit and integration test, getting sign-off from manager or lead engineer, deployment, monitoring and maintenance of code ? Design, implement and launch highly visible features for our retail platform using Test/Behaviour Driven Development practices and support the operations of the product in production? Monitor and support a serverless microservices architecture on AWS.? Deploy and manage applications using Docker, Terraform into AWS Lambda and Fargate.? Deploy and track web applications in a cloud environment.? Setup alarm to track system health using Splunk, CloudWatch or DataDog.? Collaborate with solutions Software Engineers to design, upgrade and deliver systems.? Identify gaps in current solutions, document solutions (as tickets), and communicate problems and/or solutions to the team.? Create and maintain generalized, reusable Terraform modules, service pattern templates, and CI/CD pipeline patterns.? Research and develop to up to date with recent updates on AWS services patterns and GitLab CI/CD pipeline patterns.? Contribute in the cross teams shared Terraform modulesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 25, 2026
Toronto, ON
|
Service Delivery Exec
|
Contract
|
$59 - $74 (hourly estimate)
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This individual will be accountable for end-to-end delivery across monitoring, incident management, infrastructure implementation, service management, and contract alignment, while ensuring strict adherence to enterprise change management and compliance standards.Responsibilities include the following: - Overseeing End-to-End Deliverables: Lead the planning, coordination, and execution of all CCSD activities, ensuring seamless integration of technical and operational requirements.- Strategic Planning: Develop, own, and maintain comprehensive implementation plans, covering scheduling, communication, risk mitigation, and execution oversight.- Stakeholder Collaboration: Partner seamlessly with internal technology teams, business stakeholders, and external vendors to align implementation activities with project goals and technical standards.- Risk Management: Proactively identify potential risks, issues, and dependencies; develop and implement effective mitigation strategies to ensure successful releases.- Implementation Strategy: Collaborate closely with business stakeholders to define the overall implementation strategy for CCaaS initiatives. Translate business requirements into actionable technical and operational plans, and oversee the execution of these plans to ensure alignment with organizational objectives and optimal business outcomes.- Process \u0026 Compliance: Uphold and enhance operational readiness and control processes, ensuring full compliance with the institution?s rigorous standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Delivery Lead","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Proven track record in delivering large-scale enterprise initiatives for Contact Center technology, preferably with CCaaS experience. Demonstrated expertise in implementation strategy, management, release engineering, and project-to-Day 2 transitions.- Strong technical background, including hands-on experience reviewing application designs and supporting infrastructure setup in complex environments.- Proven experience managing complex release schedules in financial services or other highly regulated settings.- Solid understanding of the Software Development Lifecycle (SDLC), IT Service Management (ITSM) principles, and DevOps/CI-CD practices.- Hands-on experience with tools such as JIRA, Confluence, and ServiceNow- Excellent leadership presence with superior verbal and written communication skills, capable of engaging effectively with both technical teams and executive stakeholders.- Strong analytical and problem-solving skills with the ability to operate autonomously.","Skills":"","Industry":"Service Delivery Exec","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":74.0000,"SalaryLow":59.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a strategic and results-driven Delivery Lead to support a leading bank's Service Delivery organization with a focus on Contact Center as a Service (CCaaS) initiatives. This... role is critical to the successful implementation of a new CCaaS platform and the transition from project delivery into a stable Day 2 operational model.The Delivery Lead will serve as the central point of contact across all Contact Center Service Delivery (CCSD) functions and will partner closely with CCSD leadership, including Senior Directors and Directors. This individual will be accountable for end-to-end delivery across monitoring, incident management, infrastructure implementation, service management, and contract alignment, while ensuring strict adherence to enterprise change management and compliance standards.Responsibilities include the following: - Overseeing End-to-End Deliverables: Lead the planning, coordination, and execution of all CCSD activities, ensuring seamless integration of technical and operational requirements.- Strategic Planning: Develop, own, and maintain comprehensive implementation plans, covering scheduling, communication, risk mitigation, and execution oversight.- Stakeholder Collaboration: Partner seamlessly with internal technology teams, business stakeholders, and external vendors to align implementation activities with project goals and technical standards.- Risk Management: Proactively identify potential risks, issues, and dependencies; develop and implement effective mitigation strategies to ensure successful releases.- Implementation Strategy: Collaborate closely with business stakeholders to define the overall implementation strategy for CCaaS initiatives. Translate business requirements into actionable technical and operational plans, and oversee the execution of these plans to ensure alignment with organizational objectives and optimal business outcomes.- Process & Compliance: Uphold and enhance operational readiness and control processes, ensuring full compliance with the institution?s rigorous standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 26, 2026
Alpharetta, GA
|
Managerial / Professional
|
Perm
|
$75k - $100k (estimate)
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Insight Global is looking for a Service Desk Manager who will be responsible for leading the daily operations of the IT Service Desk, ensuring high-quality technical support and customer service... across the organization. This role oversees a team of service desk analysts, manages incident and request workflows, improves support processes, and ensures alignment with ITIL best practices and business objectives.Key ResponsibilitiesOperational Leadership?Manage day-to-day Service Desk operations, ensuring timely resolution of incidents and service requests.?Monitor ticket queues, assign priorities, and ensure SLA compliance.?Develop, track, and report on service desk performance metrics (e.g., FCR, SLA adherence, customer satisfaction).?Implement and optimize ITIL-aligned service management processes.Team Management?Lead, mentor, and coach service desk analysts to maintain high performance and engagement.?Conduct regular performance reviews and facilitate ongoing training and skills development.?Manage staffing schedules and workload distribution.Customer & Stakeholder Engagement?Serve as the primary escalation point for service issues.?Maintain strong communication with business units to understand support needs and identify improvement opportunities.?Ensure a customer-centric culture within the service desk team.Process, Tools & Continuous Improvement?Maintain and enhance the knowledge base and documentation.?Identify recurring issues and work with technical teams to resolve root causes.?Drive automation and improvements in tools, workflows, and service delivery.?Support implementation and optimization of ITSM platforms (e.g., ConnectWise Automate, ConnectWise Manage, Auvik, Jira, ConnectSecure, etc.).Governance & Compliance?Ensure adherence to security, compliance, and organizational policies.?Participate in audits and produce required reporting.?Contribute to IT disaster recovery and business continuity plans.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 26, 2026
Chelmsford, MA
|
Mechanical Engineering
|
Contract
|
$36 - $45 (hourly estimate)
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Insight Global is seeking a Facilities Technician for one of their top semiconductor clients. This person will play a key role in maintaining the smooth and safe operation of all building systems,... with a primary focus on heating, ventilation, and air conditioning (HVAC) equipment. This role is responsible for troubleshooting, repairing, and performing preventive maintenance on HVAC systems while also providing general facilities support across plumbing, electrical, carpentry, and daily operational tasks. The ideal candidate is a hands-on problem solver who can work both independently and collaboratively within a fast-paced environment.Key Responsibilities: HVAC Maintenance & RepairDiagnose, troubleshoot, and repair HVAC systems including chillers, boilers, air handlers, and rooftop units.Perform routine and seasonal preventive maintenance to ensure equipment reliability.Monitor HVAC system performance and recommend improvements or repairs as needed.General Facilities Support Assist with basic plumbing and electrical repairs (e.g., fixtures, switches, minor wiring tasks).Support modular furniture installs, moves, and repairs.Perform light carpentry work including fixing locks, doors, and minor structural components.Operational DutiesConduct facility rounds to check equipment status and overall building conditions.Respond to service tickets promptly and ensure accurate documentation of work performed.Use QR codes and digital tools to update equipment history, maintenance logs, and asset data.Follow all safety protocols, ensuring compliance with internal and regulatory standards.Pay for this position is $17-24/hr based on qualifications and years of experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 26, 2026
Nashville, TN
|
Administrative Assistant
|
Contract-to-perm
|
$16 - $20 (hourly estimate)
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A partner of Insight Global is looking for an HR Operations Coordinator to provide administrative, human resources, recruiting, and operational support services. This role is ideal for a... self-directed professional who is comfortable supporting a fast-paced field services organization and managing multiple priorities with discretion and accuracy.This person will provide support in the following areas:Travel & Logistics Coordination?Coordinate and book domestic travel (airfare, hotel accommodations, rental vehicles) in alignment with travel guidelines?Manage travel changes, cancellations, and communications?Assist with event and conference logistics, registrations, and coordinationHR & Onboarding Support?Coordinate onboarding documentation for new employees and contractors?Send, track, and maintain required onboarding forms and agreements?Facilitate background application forms via DocuSign?Maintain organized and secure digital employee and contractor recordsRecruitment Support?Schedule interviews and manage candidate communications?Conduct initial applicant screening interviews?Track applicant status and maintain recruitment documentation?Support general recruiting-related administrative functionsPayroll & Financial Administration?Perform payroll-related data entry accurately and timely?Assist with invoice preparation, tracking, and documentation?Review and route expense submissions for approval in accordance with company procedures?Maintain organized financial records and supporting documentationClient & Administrative Support?Conduct lead follow-up communications with prospective clients?Complete data entry for contracts, internal forms, and operational documentation?Maintain accuracy across company systems and records?Provide general administrative and operational coordination support as requestedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.