Job Search Results for automation

The Director of Cybersecurity Operations leads the institution?s cybersecurity operations and risk management program to protect information assets and enable business objectives. This role owns the... More strategy and execution for security monitoring and detection, incident response (SIRT), vulnerability and exposure management, digital forensics, and cybersecurity governance and compliance. The Director partners with IT and business leaders to embed security-by-design across initiatives, defines operational playbooks and metrics, and continuously improves processes through automation and modern security practices. This position provides people leadership for the cybersecurity team and manages the department budget, vendor/partner relationships, and executive reporting on cyber risk and security performance. Duties and Responsibilities:Own and run day-to-day cybersecurity operations, including security monitoring, alert triage, and response.Lead incident response end-to-end ? build playbooks, act as incident commander, and manage investigations and recovery.Own the vulnerability management program, prioritizing risk and driving remediation with IT teams.Remain hands-on with security tools and engineering, especially in a mostly on-prem environment with some growing cloud exposure.Write, maintain, and enforce security policies, standards, and governance, supporting audits and compliance needs.Lead and develop the cybersecurity team, balancing people leadership with hands-on execution (initially ~70% hands-on).Communicate cyber risk clearly to executives, IT leaders, and the parent company (CNG).Manage security vendors, budget, metrics, and program improvements over time.Compensation:$175K to $185K per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.]Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Accounting Analyst that will be working on site in Austin, TX and support a public-private partnership of preeminent semiconductor systems and defense electronics... More companies, national labs, and academic institutions. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing equipment and processes that will define future roadmaps of semiconductor logic, memory, heterogenous integration, chip cooling, etc. They are Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, they are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing.We are seeking a detail-oriented Accounting Analyst to support financial operations within a high-volume semiconductor foundry manufacturing environment. This role will focus on capital asset accounting, revenue recognition, and accounts receivable (AR) processes while partnering closely with engineering, operations, and finance teams.The ideal candidate brings a strong foundation in GAAP, experience supporting capital-intensive environments, and the ability to analyze complex financial data tied to manufacturing operations and customer programs.Key Responsibilities:Capital Asset Management:Maintain and track fixed assets, including semiconductor manufacturing equipment, tools, and facility infrastructure.Support capital project accounting from acquisition through capitalization and depreciation.Review and validate CIP (Construction-in-Progress) balances and perform timely capitalization.Ensure accurate asset tagging, classification, and useful life assignments in accordance with company policy and GAAP.Partner with engineering and facilities teams to track asset movements, retirements, and impairments.Assist with physical inventory audits and reconciliation of fixed assets.Revenue Accounting & Analysis:Support revenue recognition processes in compliance with ASC 606 for semiconductor manufacturing services and customer contracts.Analyze and document revenue treatments for complex customer arrangements, including wafer starts, long-term agreements, and pricing models.Prepare and review monthly and quarterly revenue schedules, journal entries, and reconciliations.Partner with FP&A and commercial teams to validate revenue forecasts and identify variances.Assist with audit support and documentation related to revenue processes. Accounts Receivable (AR) & Cash ApplicationsManage end-to-end AR processes, including billing validation, invoicing, and cash application.Monitor customer accounts, resolve discrepancies, and support collections efforts.Reconcile AR subledger to general ledger and investigate outstanding balances.Work cross-functionally with operations and customer account teams to ensure accurate invoicing based on production and delivery milestones.Financial Reporting & Close SupportAssist with monthly, quarterly, and year-end close, including journal entries, account reconciliations, and variance analysis. Prepare financial reports, metrics, and dashboards for leadership review.Analyze trends related to capital spend, revenue performance, and receivables.Support internal and external audits by providing documentation and responding to inquiries.Process Improvement & ControlsIdentify opportunities to improve accounting processes, automation, and reporting efficiency. Ensure compliance with internal controls and company accounting policies.Support ERP system enhancements (e.g., SAP, Oracle) related to asset and revenue modules.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled and experienced Software Development Engineer in Test (SDET) to join our team as a Contingent Worker. In this role, you will support both manual and automated testing... More efforts across multiple programs, with a strong emphasis on leveraging AI-driven tooling and advanced quality engineering practices. You will collaborate closely with cross-functional teams to help deliver reliable, high-quality software solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a member of the HR Technology team, you will be responsible for administering, enhancing, and supporting all HR Technology Integrations and should have technical knowledge to do so. Our main IT... More systems are Workday and UKG/Kronos. The role serves as a technical point of contact for continued maintenance and configuration of modules and will ensure data integrity, testing of system changes, report writing and process improvement opportunities. The incumbent will partner with various business stakeholders and be accountable for the overall design and functionality of the applications ? Workday and UKG.What will your typical day look like? ?Identify opportunities for process enhancements and automation within the HR function, driving efficiency and effectiveness, with a focus on time and attendance workflows.?Collaborate with HR business unit and IT business unit to foster idea exchange and knowledge sharing around time and attendance systems and integrations.?Design standard operating procedures (SOPs) to ensure standardization across HR Technology Team, particularly for time and attendance management.?Configure the expense module in workday adding additional companies especially acquisition to expenses and updating the expense hierarchies for the various erp system we interface with.?Configure/update/triage reporting for expense data.?Configure, update and triage expense integrations including core interfaces to the banks, trax and payment systems and multiple erp systems.?Configure account set values and account posting rules for new values and new/changes erp systems. and monitor/resolve any issues with settlement runs.?Run/monitor loads of new/updated project data in workday to support expense billing.?Update and maintain custom validation rules to ensure expense reports are properly validated.?Add and maintain expense items and categories to support business needs.?Add and update expense rate table information for mileage per diems and other needed expense calculations.?Maintain and update business processes for expense reporting to ensure compliance with appropriate approvals.?Maintain and support notifications and escalations for expenses not submitted or approved in time.??Ongoing ResponsibilitiesoWork directly with corporate business and IT stakeholders to gather requirements and design solutions for expenses and integrations.oDevelop, test, support, and deploy integrations specific to meeting business requirements for expenses.oAnalyze release updates to understand impacts of feature changes, in relation to clients' existing expense processes and integrations.oAccountable for data integrity, including data quality and data extracts related expenses.oAbility to work in a fast-paced environment and adjust to changing demands or needs of the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Full Stack Developer to join a retail customer onsite in Vancouver 3 days a week. As a Full Stack Developer, you will design and implement software solutions... More independently across the full development lifecycle from requirements analysis through production deployment, writing high-quality code for complex features including service integrations, data processing pipelines, and user-facing functionality while applying software design patterns and architectural best practices. You will contribute to technical design discussions researching and presenting proposals and trade-offs, conduct thorough code reviews ensuring quality and maintainability standards, and mentor junior engineers through pair programming and technical guidance on coding practices and problem-solving approaches. You will collaborate closely with product managers and stakeholders on technical feasibility and scope definition, make technical decisions for projects including technology choices and implementation strategies, and contribute to team engineering practices and standards that improve code quality and development velocity. You will apply these standards while building DEP?s experimentation and personalization capabilities (e.g., A/B tests, targeting rules, and scalable delivery paths) across React/Next.js experiences and AWS services. Other duties and responsibilities include: Design and implement features and systems within established architectural frameworks, including component design, API contracts, and data models. Write high-quality, scalable code across the full stack while following established engineering standards, secure coding practices, and maintainability expectations. Contribute to technical design discussions by proposing implementation approaches, evaluating tradeoffs, and making implementation-level decisions for owned features. Build engaging guest-facing experiences using React, Next.js, and micro-frontend patterns to support personalization and experimentation. Develop and operate AWS-based services, including Lambda, S3, and API management components, that integrate with personalization, measurement, and data pipelines. Implement and maintain A/B tests, targeting logic, personalization behavior, and analytics instrumentation using the Kameleoon platform. Partner with data teams to integrate clickstream analytics pipelines and support accurate, reliable experiment data capture. Contribute to CI/CD pipelines, deployment automation, and operational readiness for DEP services and frontend experiences. Operate and support production systems by debugging issues, improving performance and reliability, and contributing to monitoring and observability (e.g., Datadog). Participate in on-call rotations, incident response, and post-incident reviews as part of shared team ownership. Review code for quality, security, performance, and maintainability, providing actionable feedback to support team growth. Implement and maintain automated testing practices, including unit, integration, and end-to-end testing, to ensure reliability. Balance feature delivery with addressing technical debt by raising concerns and contributing improvements over time. Collaborate with Product, Data Science, Analytics, and Experience Design partners to deliver cohesive, high-quality guest experiences. Mentor Associate Engineers through pairing, code reviews, and knowledge sharing; contribute to team learning and Communities of Practice.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Finance Business Partner/Functional Controller to support a fast-paced, operationally driven environment within our client's finance department. This is a business-facing... More finance role, where the individual will act as a finance partner, supporting decision-making across functions, with some exposure to international teams and stakeholders.ESSENTIAL DUTIES & RESPONSIBILITIES:?Responsible for reporting, analyzing, and explaining operational and financial information (e.g. volume, revenue, costs, expenses, investments) for assigned function(s).?Design and implement methodologies and management reports to enhance operational and financial performance visibility and accuracy.?Act as a business partner for assigned function(s), supporting informed and data-driven decision making, identifying/defining needs and strategies to enhance financial performance, and supporting target setting for overall planning processes.?Responsible for providing functional inputs for overall financial planning (e.g. budget, forecast, strategic plan, etc.) and for supporting assigned function(s) in the development of functional budgets.?Develop and monitor cost control/optimization measures for assigned function(s).?Coordinate information/action needs regarding its assigned function(s) with other departments in Finance.?Promote financial awareness within the assigned function(s), including coaching and training of colleagues.?Act as gatekeeper for its assigned function(s) business? major spend categories, including the review and approval/rejection of purchases in alignment with the company?s approval matrix.?Conduct business case analyses on investment proposals and make recommendations to Finance leadership.?Participate in cross-functional teams through providing a financial perspective.?Participate/lead ad-hoc financial projects/initiatives.?Provide support to other Finance teams and assigned function(s) in audit-related topics.?Collaborate with assigned function(s) and with the IT department to ensure data integrity.?Implement and further develop operational processes and internal controls for the function(s) in scope, including the development/update of standard operating procedures (SOPs).?Ensure compliance of processes and procedures related to its scope of work.?Support overall digitalization and automation of processes/reports related to its scope of work.This role pays between 100-120KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an AI Systems Engineer to join a large banking client on a 6-month contract working hybrid in downtown Toronto 2 days/week onsite.The successful candidate will join a... More detection engineering function supporting fraud and cybersecurity initiatives. This individual will focus on building and optimizing AI-driven detection workflows, leveraging LLMs and agentic frameworks to automate and enhance detection capabilities. The role involves developing Python-based tooling, orchestrating AI agents, and translating detection research into scalable workflows.Day-to-day responsibilities include designing and building agentic workflows, contributing to detection engineering prototypes, collaborating with cybersecurity operations teams (CSOC, SIAO, and SAS), and providing regular updates to leadership. Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Business Analyst to support our clients Global Markets Organization. This team is responsible for all NFRR reporting from a Business Analysis perspective. There are 3... More areas of focus: Remediation, Controls, and Back Reporting. Each group is described below. We are looking to hire expertise in each team. Key Activities - Controls:This group is focused on implementing Control Frameworks for NFRR. Responsible for designing, implementing, and monitoring control frameworks to ensure ongoing compliance with MiFID II, EMIR, Asia and CFTC, SEC, CAD regulatory reporting requirements. Establish key controls, metrics, and surveillance mechanisms to detect reporting anomalies, perform regular control testing, and maintain comprehensive control documentation. Partner with first-line teams to embed controls and drive continuous improvement in reporting accuracy and timeliness.?kaizen and DROIT implementation?Design and implement control frameworks for regulatory reporting?Develop KPIs, KRIs, and monitoring dashboards?Perform control testing and effectiveness assessments?Maintain control documentation and RCSA (Risk & Control Self-Assessment)?Oversee data quality controls and reconciliation processesKey Activities ? Remediation :This group is responsible for identifying, investigating, and resolving regulatory reporting gaps and deficiencies across MiFID II, EMIR, and CFTC, SEC, CAD obligations. Lead remediation projects to address historical reporting failures, data quality issues, and regulatory breaches, working cross-functionally to implement sustainable fixes and ensure timely regulatory submissions. Drive root cause analysis and coordinate with technology, operations, and compliance teams to close identified gaps.?Investigate and remediate transaction reporting failures (MiFID, EMIR, CFTC)?Work with Engineers on solution design?Manage backlog clearance and resubmission projects?Conduct root cause analysis for reporting breaks?Coordinate with regulators on remediation plans and timelinesKey Activities ? Back Reporting:This group is responsible for ensuring accurate, timely, and compliant regulatory back reporting of trades and positions across global jurisdictions. Support the firm?s regulatory obligations by performing reconciliations, investigating reporting breaks, remediating historical reporting issues, and strengthening controls and processes. Partner closely with Technology, Legal, Compliance, and other Operations teams to manage regulatory change, improve data quality, and reduce operational risk in a rapidly evolving regulatory environment.?Perform reconciliations, back reporting, and exception management to meet regulatory requirements across regions?Investigate, remediate, and resolve reporting issues, including historical breaks and data inconsistencies?Strengthen controls and processes, including automation of manual back reporting activities?Partner with Technology, Legal, Compliance, and Operations to manage regulatory change and issue resolution?Support testing, documentation, and data analysis for reporting enhancements and strategic initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Engineering Manager to join our actuarial consultant customer 100% remotely. Our customers Information Technology organization is critical to their ability to deliver... More secure, reliable, and scalable SaaS products to insurance, health IT, and life sciences clients. In this role, you will manage a team of software engineers while serving as the technology lead for a cross-functional Scrum team that includes quality engineers, product owners, architects, and a Scrum Master. You will balance people leadership and hands-on technical skills to ensure your team delivers high-quality software, supports it in production, and continuously improves how we build and operate our systems. You will partner closely with Product Management to maintain a technical roadmap for your product area, align delivery to business outcomes, and operate effectively within a SAFe Agile environment. As our customer expands its use of GenAI in the software development lifecycle, you will help your team adopt AI-assisted development practices to responsibly improve productivity and quality while maintaining strong engineering standards, security, and compliance. What you will be doing?Lead and develop a team of 6-12 software engineers through hiring, onboarding, coaching, performance management, and career development?Serve as technical lead for your Scrum team by guiding architecture and design decisions, setting engineering direction, and ensuring delivery of high-quality outcomes?Own software delivery accountability for your product area operating in SAFe Agile, managing dependencies, and driving predictable execution?Partner with Enterprise Architecture to define and maintain a technology roadmap which balances feature delivery, reliability, scalability, and technical debt reduction?Partner with Product Management to define and maintain a product roadmap which balances business value, technical approach, and resource capacity?Provide level 3 support production systems including incident response, root-cause analysis, and continuous improvement?Establish and enforce engineering best practices across the team such as code review, secure coding, unit test automation, CI/CD, documentation, and operational readiness?Collaborate across engineering, architecture and platform teams to align architecture patterns and ensure cohesive platform evolution?Drive adoption of GenAI-enabled engineering practices with appropriate governance, security, and quality controlsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with an omnichannel retail client based in the Brooklyn area to hire a Senior NetSuite Systems Administrator. This is a permanent, full-time role working a hybrid... More schedule (2 days in office, 3 days remote).The ideal candidate has hands-on NetSuite administration with demonstrated ownership of a full instance (not just one module) and has lived through at least one significant NetSuite go-live or major module implementation.Following a major NetSuite implementation (OMS + POS), this person will own the day-to-day environment, drive optimization, and serve as the internal expert across NetSuite and its connected applications. This role is the technical anchor that sits between Operations, Retail, E-Commerce, Finance, and their external implementation partners, ensuring systems run smoothly post go-live and scale with the company.What You'll DoNetSuite Administration ? Own the NetSuite environment ? user provisioning, roles and permissions, saved searches, workflows, custom fields, forms, and dashboards. ? Manage release readiness for NetSuite version upgrades, sandbox refreshes, and SuiteApp updates; coordinate UAT with affected teams. ? Enable data hygiene across items, customers, vendors, pricing, locations, and inventory; build controls that prevent drift across channels. ? Partner with Finance and Operations on month-end close support, period locks, and audit trail integrity. Reporting & Analytics ? Translate business questions from Retail, E-Commerce, Purchasing, Finance, and Leadership into clear, accurate saved searches, reports, and dashboards - built directly or in partnership with functional key users. ? Build and maintain operational reporting covering sales by channel, inventory positions, fulfillment performance, returns, and POS reconciliation. ? Document report logic so stakeholders trust the numbers and can self-serve where appropriate. Integrations & Troubleshooting Own end-to-end health of the integration stack and act as the primary triage point when something goes wrong between systems. Specifically: ? Magento (e-commerce) ? product, pricing, inventory, and order sync; investigate stuck orders, sync failures, and discrepancies between web and NetSuite. ? Supersync ? monitor connector health, resolve mapping errors, and coordinate fixes with the vendor. ? Deposco (warehouse / fulfillment) ? troubleshoot order release, shipment confirmation, and inventory reconciliation between WMS and OMS. ? Clutch (loyalty / gift cards) ? ensure balances, redemptions, and customer records flow cleanly across POS, e-comm, and OMS. ? Payment processors ? partner with Finance on settlement reconciliation, refund failures, tokenization issues, and POS terminal connectivity. ? Define monitoring and alerting across integrations so issues are caught proactively rather than surfaced by end users. Process & Continuous Improvement ? Document SOPs and runbooks for recurring admin tasks, integration failures, and incident response. ? Lead post-incident reviews when integrations fail and drive the configuration or process changes that prevent recurrence. ? Identify automation opportunities within NetSuite (workflows, SuiteScript where appropriate) to remove manual work from Ops, Retail, and Finance. ? Manage vendor relationships with NetSuite, integration partners, and implementation consultants ? holding them accountable to SLAs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less