Job Search Results for it manager

As a Client Relationship Manager/Client Service Representative (CSR) you will be the main point of contact for client's customers dealing in Futures & Options and OTC clearing. The primary functions... More of this role are to provide client support with trade/position management, relationship management, and field market/product inquiries across the derivatives space. This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship.Responsibilities:? Subject matter expert for client queries regarding trades, positions, lifecycle events, commission, reporting, product offering? Navigate the organization (central point of contact for client) by doing research and/or internal outreach to get responses to client queries and escalations? Escalation point for clients as well as internal teams that are looking to drive resolution on critical initiatives? Coordinate outreach and understand clients? intentions around last trade date, esp. on physically settled contracts, and options expiries? Coordinate client requests for additional access to the Mercury portal? Establish frequent dialogue with the Marketing team keeping them abreast of client concerns or product asks and tracking this via internal databases? Establish regular meetings with priority clients to drive discussions around metric trends, outstanding issues (OILs), and strategic industry focus areas.? Meetings should encompass a holistic view of the operational side of the relationship (Product, Collateral, Brokerage, Clearing, etc.)? Meetings should have set agendas, accompanied by presentations where applicable, and should be followed up with call reports? Work with Client Service Relationship Managers to establish prioritization on priority client OILs, keep OILs updated in sharepoint, and ensure regular focus on moving solutions forward? Work with clients to move them toward self-service opportunities on the portal, reduce client accommodations, and use etask/tableau metrics to look at opportunities for reducing manual processes? Maintain client profiles, procedures and up to date contact informationRequirements:? The role will demand that the candidate is a strong communicator and leader, as the function demands frequent interaction with business partners as well as clients? The candidate must be able to work in a fast paced environment and be an effective multi-tasker? The candidate should be able to act without immediate supervision and have the ability to take ownership of tasks/processes? The candidate should be able to evaluate the risk elements of such a client facing role and ensure tasks are carried out in a controlled fashion? Candidate should be proficient in Microsoft Excel, Word and PowerPoint? The candidate must be well versed in client execution and clearing, for both futures and derivatives products on global markets? Knowledge of industry rules and regulations, as well as common street wide business practices is requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Receiving Specialist is responsible for controlled receipt of inbound materials across receiving, initial inspection, documentation validation, tagging, and system entry activities on an active... More construction site.This role ensures materials are properly scheduled, verified, inspected, identified, and entered into the designated system of record at the point of arrival in alignment with project controls, location requirements, and downstream material flow.This is a site execution role with real accountability for receiving discipline, first-point traceability, delivery control, and data accuracy. The position is expected to reduce unplanned deliveries, undocumented receipts, damaged or unknown material intake, uncontrolled drop zones, and off-system receiving activity through disciplined process execution and accurate system records.Key Responsibilities?Coordinate inbound material receipts, including scheduled deliveries, gate verification support, quantity checks, condition inspection, tagging, and immediate system entry.?Verify deliveries against purchase orders, packing slips, expected deliveries, and approved receiving windows before unload or release.?Support RFID, barcode, handheld scanner, and mobile workflow usage for receiving, exception capture, initial location assignment, and traceability where applicable.?Ensure received materials are identified and recorded using the approved site hierarchy, including site, area, zone, laydown, position, staging, and point-of-use locations where applicable.?Coordinate material handoff from receiving to laydown, storage, buffer staging, or designated hold areas in line with site priorities and workfront readiness.?Perform daily reconciliation of receipts versus expected deliveries and support escalation of shortages, overages, damage, wrong items, and missing paperwork.?Identify, document, and escalate delivery exceptions, including damaged material, unknown shipments, incorrect quantities, missing documentation, and unauthorized arrivals in real time.?Maintain quarantine controls for damaged, mismatched, or unverified material until disposition is confirmed.?Help enforce site material rules, including no receiving without system entry, no release without validation, no uncontrolled drop-offs, and no side tracking tools for in-scope receiving activities.?Coordinate closely with the Materials Manager, material coordinators, logistics, procurement, yard personnel, warehouse support, field teams, and project controls to keep inbound material flow controlled and visible.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Azure Cloud Engineer with strong expertise in cloud infrastructure automation, Kubernetes, and Azure services. The ideal candidate will design, implement, and operate... More scalable, secure, and resilient systems, with a primary focus on Azure Kubernetes Service (AKS) and supporting infrastructure.You will play a key role in modernizing our platform practices, enabling developer productivity, and ensuring operational excellence across our cloud environments.Key ResponsibilitiesDesign, automate, and manage cloud infrastructure using infrastructure as code.Operate and optimize container orchestration platforms, including lifecycle management, scaling, security, and workload operations.Implement and maintain CI/CD pipelines for applications and infrastructure.Manage networking, storage, DNS, and databases in a cloud environment.Establish and enforce identity and access management (IAM) practices, ensuring least privilege access.Automate routine operations with scripting and tooling.Implement monitoring, logging, and alerting to ensure platform performance and reliability.Collaborate with engineering, architecture, and security teams to build secure, scalable systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Support the evolution of Colleague Advantage, this global hotel chain's bespoke, global front-desk platform used across ~1,500 hotels to enable real-time guest recognition and personalization at... More check-in. The role partners with Product Managers, engineers, and on-property stakeholders to support a multi-year re-platforming and international rollout, while also enabling dependencies with the On-Property CRM initiative. This Product BA helps establish and run strong Agile norms, cadences, and ceremonies; gathers and documents requirements tied to guest data, loyalty, and personalization; and supports delivery of colleague-facing tools that bring the hotel's brand experience to life at the property level.Tech Stack:?Frontend Framework: React 18 with Next.js 14 (App Router)??Styling: Tailwind CSS 3.x with custom design system??Build Tool: Webpack 5 (via Next.js) with optimized bundling??Type Safety: TypeScript 5.x for enhanced developer experience??State Management: React Context + Zustand for global state??Forms: React Hook Form with Zod validationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary: The VoIP Support Engineer will serve as a key member of the Infrastructure Services Engineering & Support group, responsible for maintaining and supporting the organization?s large-scale... More enterprise voice infrastructure. This individual will provide advanced support for Cisco VoIP and Unified Communications technologies, with a strong emphasis on CUCM and voice-specific troubleshooting.The engineer will leverage deep knowledge of voice network hardware, software, topologies, and protocols to diagnose and resolve issues reported by end users across retail locations. The role is highly communication-focused, requiring clear interaction with non-technical store associates while also collaborating with technical peers across the global network organization.This is a support-focused position, requiring strong problem analysis skills, technical judgment, and the ability to work independently in a fast-moving environment. The engineer will contribute to the stability, standardization, and reliability of all corporate voice services.Day-to-day Responsibilities: ? Provide enterprise-level voice support focused heavily on Cisco VoIP and CUCM? Work tickets from the ServiceNow queue ? primarily from retail store users? Troubleshoot issues such as: ? Voice quality degradation? Inability to place or receive calls? Dial-plan or routing problems? Support (not implementation): other team members handle deployments and builds? Use diagnostic tools and standard troubleshooting methodologies to resolve issues? Communicate with users over Teams and phone calls to gather issue details and walk them through solutions? Ensure reliability and consistency of enterprise voice services across the organization? Collaborate with global network and infrastructure engineering teams? Participate in on-call/rotational weekend support as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced IBMi (AS/400) Systems Engineer/Administrator to support, maintain, and enhance our enterprise IBMi environment. This role is responsible for day-to-day system... More operations, hardware and software maintenance, performance monitoring, troubleshooting, and on-call support as needed. The ideal candidate will have strong technical expertise in IBMi systems and a proactive approach to reliability, security, and operational excellence.Pay range falls from $58-$60/hr dependent on YOEWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are building an enterprise-scale internal developer platform designed to eliminate infrastructurefriction. Our goal is to provide application teams with a seamless experience that balances speed... More andflexibility with strict security, compliance, and cost governance.As a Senior Azure Architect, you will be a key contributor to the standards and patterns that powerthis platform. You will design the standardized architectures that allow our engineering teams todeploy complex, production-ready workloads securely and reliably. You will bridge the gap betweeninfrastructure operations and developer experience, ensuring our cloud architecture scales effectivelywith the business.Key ResponsibilitiesEnterprise Architecture Design: Develop and refine reference architectures for our computeruntime, analyzing workload requirements to determine the best fit across Azure KubernetesService (AKS), Azure Container Apps, and Azure App Service.Resilience & Disaster Recovery: Architect robust Tier 1 systems capable of Active-Active multiregion deployment (RTO <4hr). You will design failover patterns for data layers (PostgreSQLFlexible Server, Cosmos DB, Redis Enterprise) and traffic management.Network & Security Architecture: Design secure networking fabrics, including Hub-and-Spokemodels, Private Link/Endpoints, and DNS strategies. Implement "Security by Design" using EntraID (Managed Identities, Federated Credentials) and rigorous policy enforcement.Standardization & Governance: Translate complex infrastructure requirements into reusable,policy-compliant patterns. You will ensure that every deployment meets our strict standards forobservability (Azure Managed Grafana), logging, and cost controls.Subject Matter Expertise: Act as a primary resource for Azure expertise, consulting withapplication teams on modernization strategies, database optimization, and cloud-native bestpractices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a senior AWS/EKS engineer to support our AWS infrastructure and critical Digital/mobile application. This role will focus on:?AWS cloud deployments, operations, and... More automation?Managing and supporting EKS/Kubernetes workloads (and other AWS services)?Ensuring reliability, resiliency, and performance of Digital application servicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less