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Jun 01, 2026

Deerfield Beach, FL

|

Claims/Denials

|

Contract

|

$20 - $25 (hourly estimate)

{"JobID":536145,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.12,"Longitude":26.31,"Distance":null},"State":"Florida","Zip":"33442","ReferenceID":"FTL-4eed854f-1d58-4402-81e1-ba188e62e809","PostedDate":"\/Date(1780329226000)\/","Description":"Key Responsibilities: The automotive claims adjuster handles inbound calls from dealerships and mechanics, reviewing and deciding on warranty claims. They manage up to 40-60 calls per day. Automotive experience is essential to ensure mechanics adhere to proper procedures.Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests. Actively listen to callers? questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related recordsCollaborate with leaders and other claim analysts to consistently uphold the company?s reputation for honesty, fairness, and excellence in all interactions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Mechanical Claims Adjuster","City":"Deerfield Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:At least 3 years of proven experience as an automotive mechanic or in a related mechanical field.Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfactionTechnology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone.High school diploma or GED required. ASE certificationAutomotive degree Additional Considerations:Must be willing to work Saturdays occasionally.A high-speed home internet connection and a quiet at-home workspace is required for remote and hybrid schedules. Must be able to pass background check Must have reliable transportation to and from work","Skills":"","Industry":"Claims/Denials","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Key Responsibilities: The automotive claims adjuster handles inbound calls from dealerships and mechanics, reviewing and deciding on warranty claims. They manage up to 40-60 calls per day. Automotive... experience is essential to ensure mechanics adhere to proper procedures.Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests. Actively listen to callers? questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related recordsCollaborate with leaders and other claim analysts to consistently uphold the company?s reputation for honesty, fairness, and excellence in all interactions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 01, 2026

Boston, MA

|

Software Engineering

|

Contract

|

$56 - $70 (hourly estimate)

{"JobID":513514,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.0737,"Longitude":42.3484,"Distance":null},"State":"Massachusetts","Zip":"02116","ReferenceID":"BOS-c42b7457-a116-4b3a-b329-c71b675bc253","PostedDate":"\/Date(1775006772000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for a SharePoint \u0026 Microsoft 365 Solutions Specialist to join their CRM team. This role can be remote near one of their offices. The role is a long-term contract with potential to hire down the line, so the candidate must be commutable to one of their office locations: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC. The role will require 4-8 days onsite per month. The firm is widely recognized for its expertise in corporate law, litigation, intellectual property, life sciences, technology, and venture capital, advising on transformative deals, IPOs, and complex regulatory matters. The firm has earned numerous workplace accolades, including being named to Fortune?s Best Companies to Work For and receiving honors such as Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.They are a dynamic team dedicated to delivering secure, scalable intranet and collaboration solutions across SharePoint and Microsoft 365. They are seeking a SharePoint \u0026 Microsoft 365 Solutions Specialist to help support, improve, and deliver digital workplace solutions?partnering with stakeholders to understand needs, implement practical solutions, and contribute to platform standards and documentation. If you enjoy solving problems, building modern collaboration experiences, and helping users adopt new capabilities, we would love to hear from you. This role will be roughly 80% Sharepoint and 20% Power Automate. Key Responsibilities:1.Troubleshoot and resolve SharePoint Online and Microsoft 365 issues; perform analysis and coordinate fixes with internal teams and/or vendors as needed.2.Contribute to SharePoint information architecture, permissions, and site provisioning practices; follow established security and compliance guidelines.3.Design and build SharePoint sites, libraries, lists, and pages based on business requirements; configure components and recommend improvements for usability and consistency.4.Partner with stakeholders to gather requirements and propose solutions; help identify opportunities to streamline processes and improve collaboration.5.Create and maintain user guides and documentation; support basic training and enablement for site owners and end users.6.Build and support Power Automate workflows (including approvals); document solutions and assist with testing and updates.7.Collaborate with project teams on SharePoint and Microsoft 365 enhancements; follow best practices and participate in peer reviews as requested.8.Support day-to-day platform operations by managing service requests/incidents and coordinating with appropriate teams for timely resolution.9.Support integrations and collaboration scenarios across Microsoft 365 (Teams, OneDrive, Power Apps, OneNote, Viva, and related services) in alignment with established governance and security standards.Compensation:$53/hr to $64/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SharePoint \u0026 Microsoft 365 Solutions Specialist","City":"Boston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of hands-on experience with SharePoint (SharePoint Online strongly preferred), including support and solution delivery in a production environment.- Strong knowledge of SharePoint architecture and administration, (information architecture, hubs, search, permissions, and site lifecycle practices)- Knowledge of Microsoft 365 collaboration services (Teams, OneDrive, Outlook) and how they integrate with SharePoint.- 1+ years in building and supporting Power Automate solutions- ability to document workflows in Power Automate and assist with enhancements and troubleshooting.- Ability to gather requirements, communicate status, and work effectively with both technical and non-technical stakeholders","Skills":"- Bachelor?s degree preferred- Additional Power Platform experience (Power Apps, Power BI, and/or Dataverse).- Familiarity with Microsoft 365 security and compliance features (e.g., sensitivity labels, retention) as they relate to SharePoint and Teams.- Experience with SharePoint customization (JSON formatting and/or basic SPFx exposure) and a working understanding of HTML/CSS.- Experience creating training materials and supporting user adoption for Microsoft 365/SharePoint solutions.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for a SharePoint & Microsoft 365 Solutions Specialist to join their CRM team. This role can be remote near one of their... offices. The role is a long-term contract with potential to hire down the line, so the candidate must be commutable to one of their office locations: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC. The role will require 4-8 days onsite per month. The firm is widely recognized for its expertise in corporate law, litigation, intellectual property, life sciences, technology, and venture capital, advising on transformative deals, IPOs, and complex regulatory matters. The firm has earned numerous workplace accolades, including being named to Fortune?s Best Companies to Work For and receiving honors such as Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.They are a dynamic team dedicated to delivering secure, scalable intranet and collaboration solutions across SharePoint and Microsoft 365. They are seeking a SharePoint & Microsoft 365 Solutions Specialist to help support, improve, and deliver digital workplace solutions?partnering with stakeholders to understand needs, implement practical solutions, and contribute to platform standards and documentation. If you enjoy solving problems, building modern collaboration experiences, and helping users adopt new capabilities, we would love to hear from you. This role will be roughly 80% Sharepoint and 20% Power Automate. Key Responsibilities:1.Troubleshoot and resolve SharePoint Online and Microsoft 365 issues; perform analysis and coordinate fixes with internal teams and/or vendors as needed.2.Contribute to SharePoint information architecture, permissions, and site provisioning practices; follow established security and compliance guidelines.3.Design and build SharePoint sites, libraries, lists, and pages based on business requirements; configure components and recommend improvements for usability and consistency.4.Partner with stakeholders to gather requirements and propose solutions; help identify opportunities to streamline processes and improve collaboration.5.Create and maintain user guides and documentation; support basic training and enablement for site owners and end users.6.Build and support Power Automate workflows (including approvals); document solutions and assist with testing and updates.7.Collaborate with project teams on SharePoint and Microsoft 365 enhancements; follow best practices and participate in peer reviews as requested.8.Support day-to-day platform operations by managing service requests/incidents and coordinating with appropriate teams for timely resolution.9.Support integrations and collaboration scenarios across Microsoft 365 (Teams, OneDrive, Power Apps, OneNote, Viva, and related services) in alignment with established governance and security standards.Compensation:$53/hr to $64/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 06, 2026

Smyrna, GA

|

Software Engineering

|

Contract-to-perm

|

$44 - $55 (hourly estimate)

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Drawing on hands-on experience with conveyor software, PLC communications, robotics, and edge computing, they will architect resilient systems that connect physical devices?such as sensors, actuators, and industrial robots?with enterprise-grade software.The Principal Software Engineer will navigate complex data landscapes and industrial protocols, orchestrating seamless interoperability between legacy hardware, modern microservices, and AI models. As a technical thought leader, they champion scalable, reusable code and uphold rigorous standards for code quality, system reliability, and technical documentation. They will facilitate collaboration across software, data science, electrical, and warehouse operations teams, translating complex AI requirements for diverse audiences and managing system risks, data integration constraints, and evolving business objectives.This position ensures robust configuration of AI components, hyper-efficiency of algorithms, continuous system learning and performance optimization, resilience testing, and operational monitoring. With high expectations for system availability, data security, and disaster recovery, the Principal Software Engineer mentors junior talent, instilling best practices in AI, data engineering, and modern development frameworks to guarantee innovation, reliability, and scalability throughout the client\u0027s automated warehouse solutions.Key Responsibilities:70% Delivery \u0026 Execution? Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions? Documents, reviews, and ensures that all quality and change control standards are met? Writes custom code or scripts to automate infrastructure, monitoring services, and test cases? Writes custom code or scripts to do \"destructive testing\" to ensure adequate resiliency in production? Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively? Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment? Identifies product enhancements (client-facing or technical) to create a better experience for the end users? Identifies unsecured code areas and implements fixes as they are discovered with or without tooling? Identifies, implements, and shares technical solutions that can be used across the organization? Creates and architects foundational code elements that can be reused many times by a product? Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties? Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work20% Support \u0026 Enablement:? Fields questions from other product teams or support teams? Monitors tools and participates in conversations to encourage collaboration across product teams? Provides application support for software running in production? Proactively monitors production Service Level Objectives for products? Works with vendors and the open-source community to help identify and implement feature enhancements in software products? Works with other product teams to create API specifications and contracts for shared data? Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing? Triages high-priority issues and outages as they arise10% Learning:? Participates in and leads learning activities around modern software design and development core practices (communities of practice)? Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations? Attends conferences and learns how to apply new technologies where appropriateThe pay range for this position is between $65-75/hr.Although this position will be remote, the client is only open to candidates located in Atlanta due to occasional in-office meetings and distribution center visits.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Principal Software Engineer - AI Warehouse Systems","City":"Smyrna","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 6-8 years of relevant software engineering experience, including substantive work in AI/ML, data science, or algorithmic systems within warehousing, logistics, or supply chain contexts? Has experience creating single and multi-agent AI systems, orchestrating the multi-agent systems to solve complex tasks, and integrating these systems into external data sources? Mastery of Python and experience with advanced machine learning frameworks (such as TensorFlow, PyTorch, or scikit-learn)? Advanced proficiency in designing and deploying AI/ML models for real-time warehouse optimization, predictive maintenance, and process automation? Mastery of modern web application frameworks (Ruby on Rails, Spring MVC, Node.js) and microservice-based architectures? Mastery of writing optimized SQL queries and proficiency with NoSQL databases, including data modeling and query performance optimization for large-scale operational datasets? Deep proficiency in cloud platforms (AWS, Azure, or Google Cloud) and automation patterns, including integration of AI/ML solutions with cloud-native services? Strong experience in edge computing and IoT protocols to support AI algorithms interfacing directly with warehouse devices and robotics? Expertise with CI/CD toolchains for continuous integration and automated deployment of ML models and warehouse applications? Proven experience implementing secure, high-availability, and disaster-recovery patterns in production systems? Demonstrated success applying destructive and resilience testing methodologies for AI-enabled warehouse systems? Advanced understanding of defensive coding and secure design principles for mission-critical environments? Proficient in front-end frameworks (HTML, CSS, JavaScript, AngularJS, ReactJS, JQuery), with the ability to visualize AI insights for operators and non-technical stakeholders? Extensive experience integrating RESTful web services and real-time event-driven architectures within warehouse environments? Demonstrated leadership in cross-disciplinary teams and mentoring, frequently translating advanced AI concepts to both technical and non-technical audiences? Experience with 12-factor methodology and related architectural patterns to ensure modular, scalable, and resilient deployment of AI applications? Knowledge of the latest research and trends in warehouse AI: reinforcement learning, simulation-based optimization, computer vision (CV), and autonomous systems? Mastery of an object-oriented programming language (preferably Java)","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Principal Software Engineer?AI Warehouse Systems will spearhead the design and development of advanced artificial intelligence solutions within our client's Warehouse Management and Execution... Systems (WMS/WES). By leveraging deep expertise in applied AI, machine learning, and algorithmic optimization, they will drive the creation of next-generation, intelligent warehouse processes that enhance efficiency, adaptability, and operational excellence across supply chain environments.This role leads the integration of AI-driven predictive analytics, real-time decision-making engines, and intelligent automation into both cloud-native and on-premises platforms. Drawing on hands-on experience with conveyor software, PLC communications, robotics, and edge computing, they will architect resilient systems that connect physical devices?such as sensors, actuators, and industrial robots?with enterprise-grade software.The Principal Software Engineer will navigate complex data landscapes and industrial protocols, orchestrating seamless interoperability between legacy hardware, modern microservices, and AI models. As a technical thought leader, they champion scalable, reusable code and uphold rigorous standards for code quality, system reliability, and technical documentation. They will facilitate collaboration across software, data science, electrical, and warehouse operations teams, translating complex AI requirements for diverse audiences and managing system risks, data integration constraints, and evolving business objectives.This position ensures robust configuration of AI components, hyper-efficiency of algorithms, continuous system learning and performance optimization, resilience testing, and operational monitoring. With high expectations for system availability, data security, and disaster recovery, the Principal Software Engineer mentors junior talent, instilling best practices in AI, data engineering, and modern development frameworks to guarantee innovation, reliability, and scalability throughout the client's automated warehouse solutions.Key Responsibilities:70% Delivery & Execution? Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions? Documents, reviews, and ensures that all quality and change control standards are met? Writes custom code or scripts to automate infrastructure, monitoring services, and test cases? Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production? Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively? Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment? Identifies product enhancements (client-facing or technical) to create a better experience for the end users? Identifies unsecured code areas and implements fixes as they are discovered with or without tooling? Identifies, implements, and shares technical solutions that can be used across the organization? Creates and architects foundational code elements that can be reused many times by a product? Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties? Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work20% Support & Enablement:? Fields questions from other product teams or support teams? Monitors tools and participates in conversations to encourage collaboration across product teams? Provides application support for software running in production? Proactively monitors production Service Level Objectives for products? Works with vendors and the open-source community to help identify and implement feature enhancements in software products? Works with other product teams to create API specifications and contracts for shared data? Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing? Triages high-priority issues and outages as they arise10% Learning:? Participates in and leads learning activities around modern software design and development core practices (communities of practice)? Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations? Attends conferences and learns how to apply new technologies where appropriateThe pay range for this position is between $65-75/hr.Although this position will be remote, the client is only open to candidates located in Atlanta due to occasional in-office meetings and distribution center visits.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 03, 2026

Houston, TX

|

Financial Services

|

Perm

|

$70k - $80k (estimate)

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We are seeking a Supervisor of Title Production to help lead and oversee the daily workflow of title production operations. This individual will be responsible for assigning files, monitoring... production timelines, reviewing operational reports, and analyzing data in Excel to ensure files are progressing efficiently and within established service level expectations.This role will assist in managing the day-to-day operations of the Title Production team, ensuring files are properly distributed and moved through the production pipeline in a timely manner. The Supervisor will regularly review reporting, identify trends and bottlenecks, and support process improvements to enhance efficiency and throughput.This is a fast-paced, production-focused environment requiring a strong sense of urgency, accountability, and problem-solving ability. The ideal candidate understands that leadership in operations may occasionally require flexibility outside of standard business hours to ensure team success and client satisfaction.While direct Title Insurance or Title Examination experience is not required, candidates with a background in Title, Real Estate, or Mortgage will be strongly preferred, particularly those who understand file lifecycle management and service-level expectations.Location: Fully RemotePreferred Location: California-based candidates strongly preferred, with Central California being the ideal location. Candidates located elsewhere in California will also be considered. If needed, the search may later expand to other states.Compensation: $70,000?$80,000 base salaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 22, 2026

Boston, MA

|

Project Manager

|

Contract,Perm Possible

|

$58 - $73 (hourly estimate)

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We are seeking a Senior Technical Project Manager to join the TMO, which will be a high-performing team of 4?5 technical PMs who collectively own the Client?s technology project portfolio. This is not a traditional PM role. The ideal candidate is an engineer or developer first; someone who has written production code, architected systems, or built and shipped technical products and who has since moved into project leadership without losing their technical edge. The roles can be hybrid remote near an office location: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC. The Technical Management Office (TMO) is a dedicated team of senior technical project managers embedded within the Technology Infrastructure \u0026 DevOps organization. The TMO is responsible for the measurement, management, and delivery of the client?s technical project portfolio ? owning the full lifecycle of technology initiatives from initial scoping through production deployment and post-launch review.The TMO operates alongside, but independently from, the client?s enterprise Program Management Office (PMO). The PMO manages the firm\u0027s broader business-level portfolio and handles non-technical initiatives firm-wide. When a project is purely non-technical in nature, it falls exclusively within the PMO\u0027s purview. When a project is technical ? regardless of whether the stakeholders are technical or not ? it is owned by the TMO.On cross-functional initiatives where technical and business workstreams intersect, the TMO and PMO collaborate as peer organizations. In these cases, the TMO serves as the authoritative source on all technical delivery matters and is responsible for producing structured read-outs to the PMO covering initial scoping and sizing, deployment plans, and ongoing progress reporting. Each TPM is directly accountable for producing and maintaining these artifacts for the projects assigned to them.TPM role spans the full breadth of client?s technical portfolio: infrastructure modernization, enterprise integrations, security initiatives, data platform work, and custom application development. You will partner with highly technical engineering teams while also serving as a trusted liaison for non-technical legal and business stakeholders. You must be equally comfortable reviewing a CI/CD pipeline design and presenting a project status update to firm leadership.Key ResponsibilitiesProject Delivery \u0026 Ownership1.Own the full project lifecycle ? from discovery and scoping through delivery, hypercare, and retrospective ? for concurrent technical initiatives across client?s technology portfolio.2.Develop and maintain detailed project plans, risk registers, dependency maps, and milestone roadmaps using Jira and Confluence.3.Identify, assess, and actively mitigate technical risks and blockers, escalating appropriately and proposing engineering-informed solutions.4.Hold teams accountable to committed delivery timelines without sacrificing quality or technical integrity.PMO Liaison \u0026 Reporting1.Serve as the TMO?s authoritative voice on all technical delivery matters for projects assigned to you.2.Produce and maintain structured deliverables for PMO consumption on cross-functional initiatives, including initial scoping and sizing summaries, deployment plans, and recurring progress reports.3.Ensure PMO stakeholders have accurate, timely, and appropriately scoped visibility into technical project status without requiring direct involvement in technical execution.4.Maintain a clear boundary of ownership: the TMO leads all technical delivery; the PMO receives structured read-outs and coordinates on business-side workstreams.Technical Leadership \u0026 Collaboration1.Engage substantively with engineering teams on architecture decisions, sprint planning, and technical design discussions.2.Apply firsthand engineering experience to assess feasibility, challenge estimates, and identify hidden complexity early.3.Serve as a bridge between engineers, architects, and infrastructure teams ? facilitating technical alignment across workstreams.4.Contribute to technical documentation, system design reviews, and post-incident analyses as needed.Stakeholder Management1.Manage relationships with a diverse range of stakeholders including attorneys, practice group leadership, IT directors, vendors, and C-suite executives.2.Translate complex technical concepts, trade-offs, and constraints into clear, actionable communication for non-technical audiences.3.Produce executive-level status reports, steering committee materials, and project dashboards that are accurate, concise, and decision-ready.4.Navigate competing priorities diplomatically, maintaining stakeholder confidence while protecting project scope and team capacity.Process \u0026 Continuous Improvement1.Champion and refine Agile/Scrum delivery practices across the TMO, adapting frameworks pragmatically to fit project context.2.Establish and maintain consistent PM standards, templates, and tooling within Jira and Confluence environments.3.Contribute to the ongoing maturation of TMO practices including intake processes, prioritization frameworks, and delivery metrics.4.Mentor junior team members and contribute to a culture of continuous learning and operational excellence.What Success Looks Like1. Projects are delivered on time, on scope, and with a high degree of engineering quality and stakeholder satisfaction.2. Engineering teams experience you as a credible technical peer who removes friction rather than adding it.3. Non-technical stakeholders trust you to represent their interests accurately and keep them appropriately informed.4. PMO counterparts receive clean, structured, and timely read-outs that give them portfolio visibility without requiring them to engage in technical execution.5. The broader TMO operates with more consistency, clarity, and velocity because of your contributions to process and tooling.Compensation:$60/hr to $70/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Project Manager","City":"Boston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5?8+ years of combined experience in software engineering, systems engineering, infrastructure, or related technical disciplines and technical project management.- Background in hands-on engineering or development (prior roles as a software engineer, systems administrator, DevOps engineer, data engineer, or equivalent are strongly preferred).- Proven track record delivering complex, multi-workstream technical projects on time and within scope.- Active Agile/Scrum certification (CSM, SAFe, PMI-ACP, or equivalent) with demonstrated real-world application.- Experience working with cloud platforms (AWS, Azure, or GCP) at a project or solution architecture level.- Proficiency with Jira and Confluence as a project management and documentation backbone.- Proficiency with Azure DevOps for pipeline visibility, sprint management, or CI/CD workflow coordination.","Skills":"- PMP or equivalent project management certification.- Experience working in a legal, professional services, or similarly regulated enterprise environment.- Familiarity with legal technology platforms such as iManage, NetDocuments, or matter management systems.- Background in security-conscious project delivery, including familiarity with SOC 2, ISO 27001, or similar compliance frameworks.- Experience managing vendor relationships and third-party delivery teams.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":73.0000,"SalaryLow":58.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A global law firm is seeking to build a Technical Project Management office to help bridge the technology and innovation departments. They are committed to providing top services to their clients... whose success depends on innovation. With more than 1,500 attorneys across 18 offices worldwide, they serve the most dynamic sectors in business, including technology, life sciences, clean energy, private equity, and finance. Their Technology team underpins the firm?s ability to deliver exceptional client service and operates a sophisticated portfolio of enterprise systems, data platforms, and custom applications. We are seeking a Senior Technical Project Manager to join the TMO, which will be a high-performing team of 4?5 technical PMs who collectively own the Client?s technology project portfolio. This is not a traditional PM role. The ideal candidate is an engineer or developer first; someone who has written production code, architected systems, or built and shipped technical products and who has since moved into project leadership without losing their technical edge. The roles can be hybrid remote near an office location: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC. The Technical Management Office (TMO) is a dedicated team of senior technical project managers embedded within the Technology Infrastructure & DevOps organization. The TMO is responsible for the measurement, management, and delivery of the client?s technical project portfolio ? owning the full lifecycle of technology initiatives from initial scoping through production deployment and post-launch review.The TMO operates alongside, but independently from, the client?s enterprise Program Management Office (PMO). The PMO manages the firm's broader business-level portfolio and handles non-technical initiatives firm-wide. When a project is purely non-technical in nature, it falls exclusively within the PMO's purview. When a project is technical ? regardless of whether the stakeholders are technical or not ? it is owned by the TMO.On cross-functional initiatives where technical and business workstreams intersect, the TMO and PMO collaborate as peer organizations. In these cases, the TMO serves as the authoritative source on all technical delivery matters and is responsible for producing structured read-outs to the PMO covering initial scoping and sizing, deployment plans, and ongoing progress reporting. Each TPM is directly accountable for producing and maintaining these artifacts for the projects assigned to them.TPM role spans the full breadth of client?s technical portfolio: infrastructure modernization, enterprise integrations, security initiatives, data platform work, and custom application development. You will partner with highly technical engineering teams while also serving as a trusted liaison for non-technical legal and business stakeholders. You must be equally comfortable reviewing a CI/CD pipeline design and presenting a project status update to firm leadership.Key ResponsibilitiesProject Delivery & Ownership1.Own the full project lifecycle ? from discovery and scoping through delivery, hypercare, and retrospective ? for concurrent technical initiatives across client?s technology portfolio.2.Develop and maintain detailed project plans, risk registers, dependency maps, and milestone roadmaps using Jira and Confluence.3.Identify, assess, and actively mitigate technical risks and blockers, escalating appropriately and proposing engineering-informed solutions.4.Hold teams accountable to committed delivery timelines without sacrificing quality or technical integrity.PMO Liaison & Reporting1.Serve as the TMO?s authoritative voice on all technical delivery matters for projects assigned to you.2.Produce and maintain structured deliverables for PMO consumption on cross-functional initiatives, including initial scoping and sizing summaries, deployment plans, and recurring progress reports.3.Ensure PMO stakeholders have accurate, timely, and appropriately scoped visibility into technical project status without requiring direct involvement in technical execution.4.Maintain a clear boundary of ownership: the TMO leads all technical delivery; the PMO receives structured read-outs and coordinates on business-side workstreams.Technical Leadership & Collaboration1.Engage substantively with engineering teams on architecture decisions, sprint planning, and technical design discussions.2.Apply firsthand engineering experience to assess feasibility, challenge estimates, and identify hidden complexity early.3.Serve as a bridge between engineers, architects, and infrastructure teams ? facilitating technical alignment across workstreams.4.Contribute to technical documentation, system design reviews, and post-incident analyses as needed.Stakeholder Management1.Manage relationships with a diverse range of stakeholders including attorneys, practice group leadership, IT directors, vendors, and C-suite executives.2.Translate complex technical concepts, trade-offs, and constraints into clear, actionable communication for non-technical audiences.3.Produce executive-level status reports, steering committee materials, and project dashboards that are accurate, concise, and decision-ready.4.Navigate competing priorities diplomatically, maintaining stakeholder confidence while protecting project scope and team capacity.Process & Continuous Improvement1.Champion and refine Agile/Scrum delivery practices across the TMO, adapting frameworks pragmatically to fit project context.2.Establish and maintain consistent PM standards, templates, and tooling within Jira and Confluence environments.3.Contribute to the ongoing maturation of TMO practices including intake processes, prioritization frameworks, and delivery metrics.4.Mentor junior team members and contribute to a culture of continuous learning and operational excellence.What Success Looks Like1. Projects are delivered on time, on scope, and with a high degree of engineering quality and stakeholder satisfaction.2. Engineering teams experience you as a credible technical peer who removes friction rather than adding it.3. Non-technical stakeholders trust you to represent their interests accurately and keep them appropriately informed.4. PMO counterparts receive clean, structured, and timely read-outs that give them portfolio visibility without requiring them to engage in technical execution.5. The broader TMO operates with more consistency, clarity, and velocity because of your contributions to process and tooling.Compensation:$60/hr to $70/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 07, 2026

Washington, DC

|

Accounting / Finance

|

Contract

|

$114 - $142 (hourly estimate)

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The Senior Manager, Financial Systems Support is responsible for the stability, configuration, and ongoing optimization of the firm?s financial applications?primarily Elite 3E?across billing,... accounts payable, cash, general ledger, and related integrations. This role leads a small team that provides functional support, troubleshooting, training, access/security administration, and month-end close support. The position partners closely with Finance leadership, IT, and business stakeholders to ensure data integrity, system controls, and efficient financial operations in a multi-office (and potentially multi-currency/multi-entity) law firm environment.Targeting $100 an hour or greater dependent on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 01, 2026

Westerville, OH

|

Software Engineering

|

Perm

|

$130k - $200k (estimate)

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The Sr. Technical Sales Engineer, Channel Whitespace, Texas is responsible for assisting the sales team to drive revenue by qualifying opportunities involving critical infrastructure and Vertiv... physical whitespace solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 01, 2026

Oak Brook, IL

|

Help Desk

|

Contract-to-perm

|

$14 - $18 (hourly estimate)

{"JobID":525528,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.95,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60523","ReferenceID":"CHI-67ba8959-fcd8-4855-a80c-b80b27d5511f","PostedDate":"\/Date(1777651582000)\/","Description":"We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 1 Helpdesk Technician (Tues-Sat 12AM-9AM CST)","City":"Oak Brook","ExpirationDate":null,"PriorityOrder":0,"Requirements":"REQUIRED SKILLS AND EXPERIENCEQualifications:? 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role.? Familiarity with basic troubleshooting techniques (e.g., password resets, browser settings, clearing cache/cookies).? Experience using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow).? Excellent customer service skills with a strong sense of empathy, patience, and professionalism.? Strong verbal and written communication skills, including polished phone etiquette.? Ability to work independently in a remote environment with a reliable internet connection.? Comfortable learning new systems and adapting to evolving processes. Key Responsibilities:? Provide first-level technical support via phone, email, and chat to educators, administrators, and students.? Troubleshoot common issues such as password resets, browser compatibility, cache/cookie clearing, and basic connectivity problems.? Accurately log and manage support tickets using a ticketing system, ensuring timely follow-up and resolution.? Communicate clearly and empathetically with users, maintaining a professional and courteous tone at all times.? Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.Maintain up-to-date knowledge of system updates, product features, and support protocols","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

Oak Brook, IL

|

Help Desk

|

Contract-to-perm

|

$14 - $18 (hourly estimate)

{"JobID":532392,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.95,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60523","ReferenceID":"CHI-710221e6-6246-489a-8f18-ad0ed205a9dd","PostedDate":"\/Date(1779291488000)\/","Description":"We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 1 Customer Support (Thurs-Mon 8AM-5PM)","City":"Oak Brook","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:? 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role.? Familiarity with basic troubleshooting techniques (e.g., password resets, browser settings, clearing cache/cookies).? Experience using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow).? Excellent customer service skills with a strong sense of empathy, patience, and professionalism.? Strong verbal and written communication skills, including polished phone etiquette.? Ability to work independently in a remote environment with a reliable internet connection.? Comfortable learning new systems and adapting to evolving processes.Key Responsibilities:? Provide first-level technical support via phone, email, and chat to educators, administrators, and students.? Troubleshoot common issues such as password resets, browser compatibility, cache/cookie clearing, and basic connectivity problems.? Accurately log and manage support tickets using a ticketing system, ensuring timely follow-up and resolution.? Communicate clearly and empathetically with users, maintaining a professional and courteous tone at all times.? Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.Maintain up-to-date knowledge of system updates, product features, and support protocols","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 01, 2026

Westerville, OH

|

Software Engineering

|

Perm

|

$130k - $200k (estimate)

{"JobID":536069,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.91,"Longitude":40.12,"Distance":null},"State":"Ohio","Zip":"43082","ReferenceID":"COL-4bda7cfe-d321-44e5-8ed9-386778173818","PostedDate":"\/Date(1780324629000)\/","Description":"The Sr. Technical Sales Engineer, Channel Whitespace, Texas is responsible for assisting the sales team to drive revenue by qualifying opportunities involving critical infrastructure and Vertiv physical whitespace solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Sales Engineer - West Coast","City":"Westerville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Provide expert-level consultation on critical infrastructure design, ensuring power and cooling systems are optimized for high-density compute environments.Demonstrate a mastery of KVM and serial console technologies to provide customers with secure, remote access and out-of-band management solutions.Support the deployment and configuration of monitoring software (SNMP, Modbus, BACnet) to provide real-time visibility into facility health.Advocate for and implement predictive maintenance strategies, utilizing data and monitoring tools to anticipate equipment needs before failures occur.Develop and deliver technical presentations that highlight the integration of power, cooling, and management layers within a unified facility ecosystem.Perform site walks and technical audits to identify gaps in a customer\u0027s current facilities infrastructure.Tailor RFP responses to highlight Vertiv?s superior technical capabilities in infrastructure reliability and predictive analytics.Bachelor?s degree in Electrical Engineering, Mechanical Engineering, or a related technical field.4?8 years of experience specifically within the critical infrastructure or data center facilities industry.Mastery of power chain fundamentals, including Ohm?s law, three-phase power calculation, and power distribution (rPDU and UPS).Strong technical background in thermal management, including data center cooling architectures and containment strategies.","Skills":"Infrastructure Expert: Deep understanding of both core and edge data center designs, focusing on the intersection of power and cooling.Software Proficient: Advanced knowledge of monitoring software and DCIM tools used to track environmental and power metrics.Predictive Mindset: Familiarity with predictive maintenance sensors and analytics that drive proactive service models.KVM Specialist: Comprehensive understanding of IP-based KVM and management port use on servers and network equipment.Connectivity Knowledge: Understanding of networking protocols (SNMP, Modbus) as they relate to hardware communication and facility monitoring.Ability to translate complex facility requirements into clear, actionable technical solutions for non-technical stakeholders.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Sr. Technical Sales Engineer, Channel Whitespace, Texas is responsible for assisting the sales team to drive revenue by qualifying opportunities involving critical infrastructure and Vertiv... physical whitespace solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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