BASIC FUNCTION:
The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the propertys occupancy and resident retention.
MAJOR DUTIES AND RESPONSIBILITIES:
· Answering customer calls
· Showing apartments
· Greeting potential customers
· Open and inspect clubhouse, models and made ready vacant units daily
· Maintain curb appeal of the property
· Greet all prospective residents in a friendly and professional manner
· Generate interest in the community by touring the property and available apartment homes with prospects
· Maintain accurate availability and pricing
· Process prospective residents application
· Email move in information within 24 hours of application being approved
· Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed
· Manage all prospective phone and email leads in a timely manner
· Use customer service as a guiding principle when interacting with residents and prospective residents
· Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed
· Be familiar with competitors amenities, pricing, lease terms and specials by completing the market comparable report
· Be involved in the planning of property events
All other duties as assigned or requested
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.