Remote Nearshore ServiceNow Business Analyst

Post Date

Nov 13, 2025

Location

New York,
New York

ZIP/Postal Code

10017
US
Jan 13, 2026 Insight Global

Job Type

Contract

Category

Business Analysis

Req #

DAL-0493643e-0330-4b9d-b525-b8618318e6eb

Pay Rate

$16 - $20 (hourly estimate)

Job Description

The client is seeking a Business Analyst to support ServiceNow catalog form development. The role includes evaluating business impacts, prioritizing tasks based on urgency, and maintaining clear communication between technical teams and stakeholders. The analyst is expected to stay current with ServiceNow updates, suggest process improvements, and document requirements using Excel or similar tools. Operating in an Agile environment, the Business Analyst will work closely with developers and stakeholders to ensure solutions align with business goals.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

2+ years Business Analyst experience
ServiceNow experience
- not looking for ServiceNow expertise but being able to know ServiceNow configuration to have intelligent conversations with SYK business on the cans and cannots
Proficient English
Agile experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.