Job Description
Insight Global is seeking a 12 month contract, possible extensions, possible conversion to perm, IT Mac Administrator to sit 5 days week on-site for our Stamford, CT based client for $30-$40 an hour. This person will play a critical role in maintaining compliance, optimizing performance, and driving innovation across our Mac infrastructure. This position requires strong technical expertise, problem-solving skills, and the ability to collaborate with cross-functional teams to deliver high-quality results.
50% of time will be spent dedicated to handling Level 2 tickets, troubleshooting complex macOS issues, resolving escalations, and ensuring smooth operations for end-users.
50% will focus on project-based work, including backend JAMF Pro administration, automation scripting, system integrations, and implementing new solutions to enhance our Apple ecosystem.
Key Responsibilities
• Manage and maintain JAMF Pro for large-scale Apple device deployments.
• Configure and optimize backend workflows, including policies, profiles, and smart groups.
• Develop and maintain automation scripts (Bash, Python) for system management.
• Integrate JAMF with enterprise systems via API and directory services (Active Directory, LDAP).
• Troubleshoot escalated Level 2 issues related to macOS, networking, and security.
• Ensure compliance with security standards (FileVault, certificates, encryption).
Collaborate with cross-functional teams to support deployments and resolve incidents.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must-haves
• 3-5 years of professional experience as an IT Mac Administrator
• STRONG BACKEND EXPERIENCE IN JAMF (MOST IMPORTANT)
○ JAMF is a software platform that helps organizations manage and secure Apple devices like Macs, iPads, and iPhones remotely
• Strong understanding of Apple enterprise frameworks (MDM, DEP, VPP).
• Experience working in a ticketing system
• The system they use is Ivanti but any ticketing system works
Bachelor's degree
Nice to Have Skills & Experience
Bachelor's
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.