Job Description
Our client in the Southeastern Connecticut area is looking for a Telecom Specialist. This person will be supporting projects related to telephony infrastructure and evaluating new telecommunications solutions. This person will be supporting the engineering and field teams to manage any telecommunication moves, adds and changes. They will also be working with vendors for service orders.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years of experience in a Telecom position
Knowledge of telephone systems (Frontier Preferred)
ServiceNow experience
Customer Service Experience/Strong computer skills
Nice to Have Skills & Experience
IT Project management experience
Experience in IT Service delivery and ITIL framework
Working knowledge of IT business systems
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.