User Research Moderator

Hiring PART TIME User Research Moderators to join a dynamic team in Phoenix, AZ! This is an electronic device research study from 10/27 - end of December.

PART TIME ONLY: 6 hours per day, 4 days (24 hours total). *day shifts will only be between Monday to Thursday, must commit to the full 24 hour schedule.

Address: Phoenix, AZ 85027

Overview:
Insight Global is seeking a User Research Moderator to support a wearable consumer device study part time Monday to Friday 24 hours a week (6 hours a day for 4 days).

The moderator will facilitate participant flow, ensure smooth session logistics, and assist with documentation and data quality. Each moderator will administering a mini survey to participants every 10 minutes. You'll have to be detail oriented while asking questions, recording data and using a stopwatch.

Key Responsibilities:
• Assist in preparing equipment and materials for standardized tests
• Guide participants through study procedures, ensuring comfort and understanding of instructions.
• Troubleshoot session logistics and equipment setup as needed to maintain timing and protocol adherence.
• Accurately document participant attendance and session timing; support study managers in entering results
• Maintain strict privacy and confidentiality standards throughout all interactions.
• Communicate effectively with study staff to ensure smooth daily operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

* Previous roles in UX research, human-computer interaction, psychology, or a related field.

* Experience moderating user research studies, facilitating training groups or teaching sessions.

* one on one participant moderation in person

* experience facilitating studies for "smart devices" , consumer wearables OR hardware devices

Nice to Have Skills & Experience
* Familiarity with usability testing tools and platforms.

* Knowledge of qualitative and quantitative research methods.

* Bachelors Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.