Job Search Results for Business Analyst
May 05, 2026
Naperville, IL
|
Business Analyst (BA)
|
Contract-to-perm
|
$54 - $68 (hourly estimate)
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We are seeking a Product-Oriented Scrum Master to support agile delivery for a growing digital product organization. This role will partner closely with product managers, engineers, and delivery... leadership to ensure teams are operating efficiently, collaboratively, and with a strong focus on customer-impacting outcomes.This Scrum Master will join a team working on an established digital product that is entering a phase of significant new feature development and iterative releases. The ideal candidate brings strong agile fundamentals, exceptional communication skills, and experience supporting product teams, not service-based delivery.A key focus of this role is interpersonal effectiveness?the ability to work across diverse personalities, create alignment, and keep complex initiatives moving forward. Familiarity or enthusiasm for AI-driven product delivery is a strong bonus.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 03, 2026
Plano, TX
|
Business Analyst (BA)
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
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Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc. The Production Services Lead identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision. Resolves complex issues. Consults with end users to determine optimal configuration of equipment and applications. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Should have increased awareness and exposure to basic technical principles, concepts and techniques. May provide coaching and mentoring for other employees but does not directly manage others. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an technology environment which meets current and anticipated business requirements and objectives. Participates with management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests. Provides the client areas with technology products and service alternatives that improve the production services environment. Employees in this job code manage a function but do not manage people.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Jr/Mid-Level Release Manager","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Project Management Exp - 1 to 4 years of experienceOutgoing/Upbeat/PositiveDetail OrientedProblem SolverProactiveReporting skills Strong written and oral communication skills Ability to manage and prioritize conflicts Knowledge of AgileKnowledge of JiraGeneral knowledge of technology/testing/deploying/release cycle","Skills":"Experience w. Release ManagementExperience working with Digital or websites","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Jr-Mid Level Release/Production Manager to work as a Release/Production Manager for one of their financial clients. This person will be responsible for overseeing the... releases for new updates or applications into production. Production Services is responsible for running the day to day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc. The Production Services Lead identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision. Resolves complex issues. Consults with end users to determine optimal configuration of equipment and applications. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Should have increased awareness and exposure to basic technical principles, concepts and techniques. May provide coaching and mentoring for other employees but does not directly manage others. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an technology environment which meets current and anticipated business requirements and objectives. Participates with management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests. Provides the client areas with technology products and service alternatives that improve the production services environment. Employees in this job code manage a function but do not manage people.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 19, 2026
Toronto, ON
|
Business Analyst (BA)
|
Contract
|
$57 - $71 (hourly estimate)
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Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for a digital banking application, ensuring... successful partner and technology integration with the platforms. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value features.Key Responsibilities? Roadmap Execution: Drive delivery of features and enhancements according to the established roadmap, ensuring alignment with business objectives.? Stakeholder Collaboration: Work closely with business stakeholders to clarify requirements and provide updates on delivery progress.? Product Backlog Ownership: Maintain and prioritize the product backlog, ensuring the development team focuses on the most impactful items.? User Story Development: Write and refine user stories and acceptance criteria for clarity and completeness.? Agile Ceremony Leadership: Actively participate in sprint planning, daily stand-ups, and sprint reviews to guide the team and remove impediments.? Quality Assurance: Validate completed work against acceptance criteria and approve deliverables that meet quality standards.? Performance Monitoring: Track sprint progress and delivery metrics, reporting on outcomes and identifying improvement opportunities.? Continuous Feedback Loop: Collect input from users and stakeholders to inform backlog refinement and future iterations.? Risk Mitigation: Identify delivery risks early and implement solutions to keep development on track.? Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 21, 2026
Hamilton, ON
|
Business Analyst (BA)
|
Contract
|
$64 - $80 (hourly estimate)
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We are seeking a Manager, Campaign Fulfillment & Analytics to support the execution of complex promotional campaigns within a banking environment. This role sits at the intersection of campaign... analytics, fulfillment, and payments, requiring strong technical expertise in SAS and the ability to translate campaign terms and conditions into accurate code and payout logic.This is a high-risk, high-impact role, as it directly affects client payments and promotional fulfillment accuracyResponsibilities- Translate campaign terms & conditions (e.g., promotional offers, eligibility rules, holding periods) into SAS code and execution logic- Execute and validate campaign fulfillment processes, ensuring accurate payout calculations for eligible clients- Analyze, monitor, and track campaign performance over time, including multi-period eligibility and payout scenarios- Work with stakeholders to ensure campaign rules and requirements are clearly understood and correctly implemented- Perform campaign reporting and analysis, identifying issues, validating outputs, and optimizing performance- Handle complex datasets involving client activity, balances, and transactional criteria tied to promotions- Ensure data accuracy and integrity, particularly in scenarios involving financial payoutsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 10, 2026
Chicago, IL
|
Business Analyst (BA)
|
Contract
|
$48 - $60 (hourly estimate)
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Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for a digital sales journeys, ensuring successful... partner and technology integration with the platforms. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value features.Key Responsibilities? Roadmap Execution: Drive delivery of features and enhancements according to the established roadmap, ensuring alignment with business objectives.? Stakeholder Collaboration: Work closely with business stakeholders to clarify requirements and provide updates on delivery progress.? Product Backlog Ownership: Maintain and prioritize the product backlog, ensuring the development team focuses on the most impactful items.? User Story Development: Write and refine user stories and acceptance criteria for clarity and completeness.? Agile Ceremony Leadership: Actively participate in sprint planning, daily stand-ups, and sprint reviews to guide the team and remove impediments.? Quality Assurance: Validate completed work against acceptance criteria and approve deliverables that meet quality standards.? Performance Monitoring: Track sprint progress and delivery metrics, reporting on outcomes and identifying improvement opportunities.? Continuous Feedback Loop: Collect input from users and stakeholders to inform backlog refinement and future iterations.? Risk Mitigation: Identify delivery risks early and implement solutions to keep development on track.? Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 16, 2026
Cincinnati, OH
|
Business Analyst (BA)
|
Contract-to-perm
|
$48 - $60 (hourly estimate)
{"JobID":519831,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.51,"Longitude":39.09,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-c5a2e0a0-38bb-4148-b424-3b9aa73d39d3","PostedDate":"\/Date(1776367034000)\/","Description":"We are seeking a Strategic Technical Product Manager to support an Insurance IT organization within the AI \u0026 Automation domain. This role will focus on Personal Productivity products and initiatives, and will partner closely with business stakeholders, customer engagement leads, AI champions, and Delivery Leaders to develop the product strategy and roadmap. Essential Job Functions and Responsibilities:-Leads the development and maintenance of the product roadmap, including the epic backlog, ensuring strong alignment with business goals and customer needs.-Leads collaboration with business stakeholders, customer engagement leads, and AI champions to gather and prioritize product opportunities.-Stays informed on latest AI trends and advancements in AI-Ensures opportunities fit within the product vision and strategy, and routes opportunities to other product areas as needed-Responsible for conducting feedback and consultations with customers-May define and drive product strategy by aligning business objectives with long-term technical innovation, ensuring scalability and future-proofing product decisions.-Partners with Delivery Leaders to ensure timely delivery of key capabilities, features, and enhancements.-Serves as the key point of contact for all product-related inquiries. Communicates product vision, strategy, and progress to all stakeholders across the organization.-Partners with UX Designers and Delivery Leaders on end-user advocacy, and ensuring that products are intuitive, user-friendly, and meet high standards of quality.-Leverages technical knowledge to partner with delivery teams on feasibility and complexity considerations when making prioritization decisions-Leverages technical knowledge to understand impact and implications at a strategic level-Tracks and analyzes product performance metrics, identifies areas for improvement, and implements data-driven strategies to optimize product performance.-Fosters a collaborative environment by working closely with cross-functional teams.-Partners on OCM planning and coordination to ensure successful product launches.-May utilize AI-Assisted rapid prototyping to validate ideas and support discovery efforts-May evaluate emerging technologies, architecture decisions, and integration approaches to optimize performance, security, and system compatibility.-May drive market research and competitive analysis to identify significant opportunities and threats.-May be responsible for the performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.-Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Technical Product Owner - Strategy","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience leading delivery and strategy across multiple teams, preferably in lean or startup environments.Strong product-oriented mindset, with the ability to get hands-on with technology and understand how systems and APIs function.Proven experience working with APIs, mass integrations, and complex workflows, including API testing and validation.Heavy delivery, documentation, and organizational change management (OCM) background, including communication planning.Ability to assess company-wide objectives, identify gaps or risks, and create actionable strategies to drive alignment.","Skills":"AI Co-pilot","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Strategic Technical Product Manager to support an Insurance IT organization within the AI & Automation domain. This role will focus on Personal Productivity products and initiatives,... and will partner closely with business stakeholders, customer engagement leads, AI champions, and Delivery Leaders to develop the product strategy and roadmap. Essential Job Functions and Responsibilities:-Leads the development and maintenance of the product roadmap, including the epic backlog, ensuring strong alignment with business goals and customer needs.-Leads collaboration with business stakeholders, customer engagement leads, and AI champions to gather and prioritize product opportunities.-Stays informed on latest AI trends and advancements in AI-Ensures opportunities fit within the product vision and strategy, and routes opportunities to other product areas as needed-Responsible for conducting feedback and consultations with customers-May define and drive product strategy by aligning business objectives with long-term technical innovation, ensuring scalability and future-proofing product decisions.-Partners with Delivery Leaders to ensure timely delivery of key capabilities, features, and enhancements.-Serves as the key point of contact for all product-related inquiries. Communicates product vision, strategy, and progress to all stakeholders across the organization.-Partners with UX Designers and Delivery Leaders on end-user advocacy, and ensuring that products are intuitive, user-friendly, and meet high standards of quality.-Leverages technical knowledge to partner with delivery teams on feasibility and complexity considerations when making prioritization decisions-Leverages technical knowledge to understand impact and implications at a strategic level-Tracks and analyzes product performance metrics, identifies areas for improvement, and implements data-driven strategies to optimize product performance.-Fosters a collaborative environment by working closely with cross-functional teams.-Partners on OCM planning and coordination to ensure successful product launches.-May utilize AI-Assisted rapid prototyping to validate ideas and support discovery efforts-May evaluate emerging technologies, architecture decisions, and integration approaches to optimize performance, security, and system compatibility.-May drive market research and competitive analysis to identify significant opportunities and threats.-May be responsible for the performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.-Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 07, 2026
Burlingame, CA
|
Business Analyst (BA)
|
Contract
|
$73 - $91 (hourly estimate)
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We?re looking for someone who can combine classical data science rigor with modern AI-assisted workflows to accelerate model development, improve prediction quality, and bring advanced insights into production.What You?ll Be Working OnYou will lead and evolve predictive models that help the business better understand customer behavior, sentiment, and outcomes?particularly in environments involving customer surveys, digital support journeys, and agent-assisted interactions.Key project examples include:- Building and refining prediction models that estimate customer survey responses with high accuracy (recent models achieved ~80% accuracy based on customer attributes and interaction data).- Developing customer segmentation models to identify patterns tied to positive or negative customer experiences.- Creating predictive systems that forecast outcomes such as sentiment scores, likelihood of escalation, or satisfaction based on customer behavior and interaction history.- Analyzing how different products, experiences, or support paths impact customer sentiment (e.g., understanding the likelihood of positive vs. negative outcomes across different workflows or product variants).- Moving beyond descriptive analytics into fully predictive, production-ready systems that generate actionable business insights.- This work spans both human-assisted support and digital/self-service experiences (e.g., customers moving through online funnels, support sites, or help platforms).How AI Fits Into This RoleAI is not used here as a basic productivity tool (e.g., simple SQL or Python fixes). We are looking for someone who can leverage AI as a force multiplier in their workflow.Examples include:- Using modern AI tools (e.g., Claude Code or similar environments) to rapidly design, iterate, and validate predictive models.- Translating business problems into model requirements and collaborating with AI tools to accelerate development and experimentation.- Owning the creation, evaluation, and deployment of models?not simply consuming outputs from existing systems.- Applying AI thoughtfully to automate or accelerate analytical work while maintaining strong data science methodology and judgment.- Hands-on experience experimenting with or developing these workflows?professionally or personally?is highly valued.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Scientist - Predictive/AI-Driven Analytics","City":"Burlingame","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Senior-level data science background with predictive modeling and ML-Experience explaining why a model was chosen and how it performs-Built systems that predict customer outcomes or values (e.g., sentiment, likelihood, satisfaction)-Strong statistical and data science fundamentals-Comfortable owning work end-to-end with minimal oversight-Ability to adapt quickly to new AI technologies-Experience in customer experience, marketing analytics, ecommerce, or support analytics-Personal or professional experience experimenting with AI-assisted modeling workflows","Skills":"-Background in survey data or customer sentiment analysis","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":91.0000,"SalaryLow":72.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a highly experienced Senior Data Scientist to drive predictive analytics and AI-enabled insights across customer experience, support, and digital funnel interactions. This is not a... net-new role?it is a critical, long-standing function within the organization that requires deep technical expertise, strong independent execution, and the ability to design analytical systems that directly inform business decisions.This role goes beyond traditional analytics. We?re looking for someone who can combine classical data science rigor with modern AI-assisted workflows to accelerate model development, improve prediction quality, and bring advanced insights into production.What You?ll Be Working OnYou will lead and evolve predictive models that help the business better understand customer behavior, sentiment, and outcomes?particularly in environments involving customer surveys, digital support journeys, and agent-assisted interactions.Key project examples include:- Building and refining prediction models that estimate customer survey responses with high accuracy (recent models achieved ~80% accuracy based on customer attributes and interaction data).- Developing customer segmentation models to identify patterns tied to positive or negative customer experiences.- Creating predictive systems that forecast outcomes such as sentiment scores, likelihood of escalation, or satisfaction based on customer behavior and interaction history.- Analyzing how different products, experiences, or support paths impact customer sentiment (e.g., understanding the likelihood of positive vs. negative outcomes across different workflows or product variants).- Moving beyond descriptive analytics into fully predictive, production-ready systems that generate actionable business insights.- This work spans both human-assisted support and digital/self-service experiences (e.g., customers moving through online funnels, support sites, or help platforms).How AI Fits Into This RoleAI is not used here as a basic productivity tool (e.g., simple SQL or Python fixes). We are looking for someone who can leverage AI as a force multiplier in their workflow.Examples include:- Using modern AI tools (e.g., Claude Code or similar environments) to rapidly design, iterate, and validate predictive models.- Translating business problems into model requirements and collaborating with AI tools to accelerate development and experimentation.- Owning the creation, evaluation, and deployment of models?not simply consuming outputs from existing systems.- Applying AI thoughtfully to automate or accelerate analytical work while maintaining strong data science methodology and judgment.- Hands-on experience experimenting with or developing these workflows?professionally or personally?is highly valued.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
Collierville, TN
|
Business Analyst (BA)
|
Contract
|
$46 - $57 (hourly estimate)
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A client/employer of Insight Global is seeking a Principal Product Manager to lead strategy for their Returns and Post-Purchase portfolio. This role is responsible for defining and unifying the... future of returns, tracking, and post-purchase digital experiences across the digital platform. This is a highly strategic role with strong executive visibility, operating at the intersection of e-commerce, logistics, SaaS-inspired digital experiences, and go-to-market strategy. The ideal candidate brings a deep understanding of post-purchase customer needs and the ability to connect fragmented solutions into a scalable portfolio vision. Key ResponsibilitiesPortfolio Strategy & VisionEstablish and own the end-to-end product strategy for the Returns and Post-Purchase portfolio.Define a unified vision across multiple return-related products and initiatives to bring cohesion and clarity to the roadmap.Product Leadership & ExecutionDrive prioritization, roadmap planning, and cross-team executionBalance long-term strategy with near-term delivery of customer-facing digital solutions.Post-Purchase Experience InnovationDesign and evolve digital touchpoints consumers interact with after purchaseEnsure solutions are interesting, intuitive, and differentiated to drive customer adoption and loyalty.Go-to-Market StrategyDevelop the go-to-market strategy for the Returns portfolio.Partner closely with various teams to articulate value propositions and enable customer conversations.Executive Communication & InfluencePresent strategy, progress, and trade-offs to senior leadership with clarity and confidence.Translate complexity into executive-level narratives that align teams around shared outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 31, 2026
New York, NY
|
Business Analyst (BA)
|
Contract
|
$24 - $30 (hourly estimate)
{"JobID":513359,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10019","ReferenceID":"NYC-3a9d3d63-2436-4c28-9815-a32b88b66f58","PostedDate":"\/Date(1774989473000)\/","Description":"?The Ecommerce Site Merchandiser supports all ecommerce business needs by owning site merchandising execution across categories, promotions, launches, markdowns, and seasonal storytelling, ensuring accurate product tagging, categorization, navigation, filters, and recommendations throughout the product lifecycle. ?This role partners closely with the Assistant Director to develop site search strategy, identify merchandising opportunities through reporting, and execute key product moments, while overseeing daily site QA, sale execution, and inventory-driven merchandising decisions. ?The role collaborates cross-functionally with marketing, email, creative, buying, warehouse, ecommerce operations, customer service, and development teams to support product launches, promotional strategies, website content updates, and functionality improvements. ?Additionally, this role supports email campaigns, tracks inventory ETAs, participates in creative briefings, and plays a major role in weekly, monthly, and annual reporting?monitoring performance daily and adjusting merchandising strategy to drive conversion, discoverability, and overall online business growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Ecommerce Site Merchandiser","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?3-5 years of experience in ecommerce environments, with a strong emphasis on site merchandising?Bachelor?s Degree?Proven analytical, data-driven mindset with experience using reporting to guide merchandising decisions?Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously?Excellent written and verbal communication skills; highly collaborative across functions?Fluency in Microsoft Office (Excel, PowerPoint, Word)?Comfortable working with technical terminology and collaborating with developers / operations teams","Skills":"?Shopify Plus platform experience?Experience supporting high-volume product catalogs with complex tagging, categorization, and filters?Background in retail, lifestyle, or product-driven brands with seasonal drops and promotional cycles?Exposure to arts, design, or creative-led organizations (helpful but not required)","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
?The Ecommerce Site Merchandiser supports all ecommerce business needs by owning site merchandising execution across categories, promotions, launches, markdowns, and seasonal storytelling, ensuring... accurate product tagging, categorization, navigation, filters, and recommendations throughout the product lifecycle. ?This role partners closely with the Assistant Director to develop site search strategy, identify merchandising opportunities through reporting, and execute key product moments, while overseeing daily site QA, sale execution, and inventory-driven merchandising decisions. ?The role collaborates cross-functionally with marketing, email, creative, buying, warehouse, ecommerce operations, customer service, and development teams to support product launches, promotional strategies, website content updates, and functionality improvements. ?Additionally, this role supports email campaigns, tracks inventory ETAs, participates in creative briefings, and plays a major role in weekly, monthly, and annual reporting?monitoring performance daily and adjusting merchandising strategy to drive conversion, discoverability, and overall online business growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 23, 2026
Doral, FL
|
Business Analyst (BA)
|
Perm
|
$100k - $115k (estimate)
{"JobID":509460,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.36,"Longitude":25.79,"Distance":null},"State":"Florida","Zip":"33172","ReferenceID":"MIA-58ffd41f-d057-486b-89af-f490e5aed39f","PostedDate":"\/Date(1774266331000)\/","Description":"As the Anaplan Model Builder, you will be responsible for the technical development andmaintenance of our Connected Planning ecosystem. Working under the guidance of theSolution Architect, you will translate business requirements into functional Anaplan modules,ensuring that our multi-brand portfolio has the data-driven insights needed for Merchandise,Supply Chain, and Financial planning. You will play a hands-on role in building complex logic,managing data integrations, and optimizing the end-user experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Anaplan Model Builder","City":"Doral","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of direct, hands-on experience building and maintaining models within theAnaplan platform.Certified Anaplan Model Builder (Level 1 \u0026 2) is required.Strong proficiency in Excel and a deep understanding of multi-dimensional modelingconcepts.Experience in technical writing or creating structured process documentation.","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":115000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
As the Anaplan Model Builder, you will be responsible for the technical development andmaintenance of our Connected Planning ecosystem. Working under the guidance of theSolution Architect, you will... translate business requirements into functional Anaplan modules,ensuring that our multi-brand portfolio has the data-driven insights needed for Merchandise,Supply Chain, and Financial planning. You will play a hands-on role in building complex logic,managing data integrations, and optimizing the end-user experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.