Job Search Results for call center
Oct 23, 2024
Covington, LA
|
PC Technician
|
Contract-to-perm
|
$18 - $22 (hourly estimate)
{"JobID":387664,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-90.1050909090909,"Longitude":30.4830909090909,"Distance":null},"State":"Louisiana","Zip":"70433","ReferenceID":"MSY-742768","PostedDate":"\/Date(1729678624000)\/","Description":"A large wholesale distributor is seeking a professional Mobile/Tablet IT Technician with experience in a large company enterprise support role, help desk / support call center experience, and / or onsite repair or other technical support position. PC Techs will install, troubleshoot, and repair computer systems, hardware, and computer peripherals. In this role specifically, you will handle all the tickets pertaining to any mobile devices or tablets. Someone well versed in apple products would be ideal! Looked-for skill set should include advanced troubleshooting strategies, desire to learn and implement innovative technologies, competent and efficient communication with users (ability to use simple explanations), and an aptitude for flexibility and multi-tasking in a challenging environment. Responsibilities may include:Manage a comparable case assignment load as assigned by management. Able to work independently in an efficient manner until case it completed to user satisfaction.Technician may be assigned by senior technician/leadership to work on various small project(s), or parts of larger project(s), and is expected to drive progress to complete the necessary work.Prepare and image machines for field deployment.Replace internal components of computer assets.Technician must be familiar with software installation and required maintenance.Technician must be able to troubleshoot issues in multiple support disciplines at the same time and ensure work is completed to the satisfaction by senior PC Techs and other IT management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Mobile/Tablet PC Technician","City":"Covington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Minimum 1-year experience supporting a Microsoft centric PC environment- Understanding of how to troubleshoot issues within Active Directory- iPhone / iPad troubleshooting- InTune software- Experience working with Apple products- Microsoft Authenticator and other MFA- General PC tech experience in case work / over the phone support- Teams and o365","Skills":"","Industry":"PC Technician","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A large wholesale distributor is seeking a professional Mobile/Tablet IT Technician with experience in a large company enterprise support role, help desk / support call center experience, and / or... onsite repair or other technical support position. PC Techs will install, troubleshoot, and repair computer systems, hardware, and computer peripherals. In this role specifically, you will handle all the tickets pertaining to any mobile devices or tablets. Someone well versed in apple products would be ideal! Looked-for skill set should include advanced troubleshooting strategies, desire to learn and implement innovative technologies, competent and efficient communication with users (ability to use simple explanations), and an aptitude for flexibility and multi-tasking in a challenging environment. Responsibilities may include:Manage a comparable case assignment load as assigned by management. Able to work independently in an efficient manner until case it completed to user satisfaction.Technician may be assigned by senior technician/leadership to work on various small project(s), or parts of larger project(s), and is expected to drive progress to complete the necessary work.Prepare and image machines for field deployment.Replace internal components of computer assets.Technician must be familiar with software installation and required maintenance.Technician must be able to troubleshoot issues in multiple support disciplines at the same time and ensure work is completed to the satisfaction by senior PC Techs and other IT management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 31, 2024
Carmel, IN
|
Accounting
|
Contract-to-perm
|
$15 - $19 (hourly estimate)
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Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding... payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
May 06, 2024
Reading, PA
|
Customer Service
|
Contract,Perm Possible
|
$16 - $21 (hourly estimate)
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One of our large transportation clients is looking for a recruiting assistant to help qualify and pre-screen candidates to send to internal recruiters for interviews. This candidate should be... comfortable in a high volume setting, used to multitasking, and managing their time efficiently to achieve company metrics and KPIs. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 30, 2024
El Paso, TX
|
Customer Service
|
Contract
|
$14 - $18 (hourly estimate)
{"JobID":388922,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-106.404727272727,"Longitude":31.8664545454545,"Distance":null},"State":"Texas","Zip":"79912","ReferenceID":"PHX-744360","PostedDate":"\/Date(1730308453000)\/","Description":"Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and process transactions. Onsite in El Paso 5 days per week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Support Specialist","City":"El Paso","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3-5 years high volume call center experience- 2 years financial service experience- desire to lead and direct clients properly- experience with customer de-escalation - excellent customer service skills - experience with excel, windows, and outlook","Skills":"","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you will be working within retirement services taking around... 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and process transactions. Onsite in El Paso 5 days per week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 30, 2024
Lanham, MD
|
Electrical Engineering
|
Perm
|
$125k - $146k (estimate)
{"JobID":388801,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.8295454545455,"Longitude":38.9863636363636,"Distance":null},"State":"Maryland","Zip":"20706","ReferenceID":"DC0-743185","PostedDate":"\/Date(1730286836000)\/","Description":"Insight Global\u0027s client, one of the worlds largest providers of facility services and solutions, is seeking an Electrical Field Test Technician to join their team in the DMV area. The technician will be driving directly from their home to the site everyday - Provided a company vehicle, gas card, a laptop, cell phone, company credit card, and home depot credit card.Shift time - 6am- 2pm. Up to 10 hour days sometimes.Shifts from 8-10 hours is overtime. Shifts over 10 hours is double time.Saturdays are double time.Day to Day:Travel to customer sites to inspect, test, troubleshoot, perform start-up and collect data on electrical systems.Test and commission protection and control systems on high voltage substations.Maintain, test, repair, rebuild, and replace low, medium, and high voltage switchgear and circuit breakers.Troubleshoot automatic transfer switches.Test and inspect low, medium, and high voltage cable installations.Maintain, test, and repair transformers and related equipment.Test and calibrate solid-state and electro-mechanical relays.Perform relay calibration and power metering.Conduct low and medium-voltage motor control center and contractor testing.Start-up, troubleshoot, and repair generator controls and transfer schemes.Sample and analyze insulated fluids.Complete Job Hazard Analyses including but not limited to arc-flash and shock analysesConduct limited and routine investigations, tests, and evaluations.Document test results and complete field reports.Rotate emergency on-call duty.Maintain strict compliance to regulatory lawsSelling point:- Union job- full dental health vision benefits, 14% annuity- RELO OFFERED - 10KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"NETA 3/4 Technician","City":"Lanham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must hold a current NETA Level 3, 4 or NICET equivalent, certification.Candidate should have experience working in and leading a small teamExperience in or capable of managing medium-sized (multi-week) projectFamiliar with NFPA70E Electrical Safety standardsAbility to troubleshoot electrical performance deficiencies (e.g. ground fault)Familiar in testing digital relays (SEL 700G or comparable)Skilled in using Enoserv RTSMust be knowledgeable lockout/tagout and hazardous energy control procedures.Clean Driving Record","Skills":"- Familiarization with Megger and Omicron test equipment","Industry":"Electrical Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":145600.0000,"SalaryLow":124800.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global's client, one of the worlds largest providers of facility services and solutions, is seeking an Electrical Field Test Technician to join their team in the DMV area. The technician will... be driving directly from their home to the site everyday - Provided a company vehicle, gas card, a laptop, cell phone, company credit card, and home depot credit card.Shift time - 6am- 2pm. Up to 10 hour days sometimes.Shifts from 8-10 hours is overtime. Shifts over 10 hours is double time.Saturdays are double time.Day to Day:Travel to customer sites to inspect, test, troubleshoot, perform start-up and collect data on electrical systems.Test and commission protection and control systems on high voltage substations.Maintain, test, repair, rebuild, and replace low, medium, and high voltage switchgear and circuit breakers.Troubleshoot automatic transfer switches.Test and inspect low, medium, and high voltage cable installations.Maintain, test, and repair transformers and related equipment.Test and calibrate solid-state and electro-mechanical relays.Perform relay calibration and power metering.Conduct low and medium-voltage motor control center and contractor testing.Start-up, troubleshoot, and repair generator controls and transfer schemes.Sample and analyze insulated fluids.Complete Job Hazard Analyses including but not limited to arc-flash and shock analysesConduct limited and routine investigations, tests, and evaluations.Document test results and complete field reports.Rotate emergency on-call duty.Maintain strict compliance to regulatory lawsSelling point:- Union job- full dental health vision benefits, 14% annuity- RELO OFFERED - 10KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 09, 2024
Sacramento, CA
|
Accounting / Finance
|
Contract
|
$18 - $22 (hourly estimate)
{"JobID":385643,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.361090909091,"Longitude":38.5538181818182,"Distance":null},"State":"California","Zip":"95826","ReferenceID":"SMF-738657","PostedDate":"\/Date(1728508554000)\/","Description":"Pay Rate: $22/hourAs a Direct Loan Processor Specialist I, your primary objective will be to provide prompt, efficient and accurate service to our members and co-workers from the application stage through the funding process on consumer loans. You will be responsible for managing a large volume of inbound and outbound consumer loan-related calls from members and co-workers daily. With the ability to multi-task in a fast-paced environment, you will be expected to actively listen to members, respond to their queries and concerns, and always deliver outstanding member service. As a Consumer Direct Lending Specialist I, you will support Member Service and Branch employees with complex loans, questions, or escalations. As a Direct Loan Processor Specialist I, you should have excellent verbal and written communication skills, attention to detail, and a strong commitment to accuracy and compliance with laws and regulations related to credit union compliance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Direct Loan Processor Specialist I","City":"Sacramento","ExpirationDate":null,"PriorityOrder":0,"Requirements":"High school diploma or equivalent3 years of experience in a fast-paced call center environment or work environment with high call volume and loan processing volumeContact Center and Consumer Loans experience (preferred not only mortgage lending)","Skills":"Some college","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Pay Rate: $22/hourAs a Direct Loan Processor Specialist I, your primary objective will be to provide prompt, efficient and accurate service to our members and co-workers from the application stage... through the funding process on consumer loans. You will be responsible for managing a large volume of inbound and outbound consumer loan-related calls from members and co-workers daily. With the ability to multi-task in a fast-paced environment, you will be expected to actively listen to members, respond to their queries and concerns, and always deliver outstanding member service. As a Consumer Direct Lending Specialist I, you will support Member Service and Branch employees with complex loans, questions, or escalations. As a Direct Loan Processor Specialist I, you should have excellent verbal and written communication skills, attention to detail, and a strong commitment to accuracy and compliance with laws and regulations related to credit union compliance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 16, 2024
Pasadena, CA
|
Managerial / Professional
|
Contract-to-perm
|
$29 - $36 (hourly estimate)
{"JobID":386700,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-118.128727272727,"Longitude":34.1518181818182,"Distance":null},"State":"California","Zip":"91101","ReferenceID":"LAX-741583","PostedDate":"\/Date(1729109641000)\/","Description":"The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals. The Customer Experience Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment DivisionManage, monitor and measure the performance of queues and processesManage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and trainingOversee coordination within the division and across all areas within Pennymac to ensure consistent and proper executionEffectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutionsDevelop new and more innovative, efficient processes to improve overall end to end cycle times or improve qualitySupport, recommend and implement technology initiativesRoutinely review staff performance of key metrics and work with staff daily to improve performancePerform other related duties as required and assignedDemonstrate behaviors which are aligned with the organizations desired culture and values Pay Range 36/hr + $75-100K Conversion Salary RangeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Experience Manager","City":"Pasadena","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Management experience in a Call Center Environment with proven strong customer service skillsAbility to work with call monitoring tools/softwareDemonstrated success with pipeline managementFinancial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulationsAdvance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":36.0000,"SalaryLow":28.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee... production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals. The Customer Experience Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment DivisionManage, monitor and measure the performance of queues and processesManage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and trainingOversee coordination within the division and across all areas within Pennymac to ensure consistent and proper executionEffectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutionsDevelop new and more innovative, efficient processes to improve overall end to end cycle times or improve qualitySupport, recommend and implement technology initiativesRoutinely review staff performance of key metrics and work with staff daily to improve performancePerform other related duties as required and assignedDemonstrate behaviors which are aligned with the organizations desired culture and values Pay Range 36/hr + $75-100K Conversion Salary RangeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 30, 2024
Beaverton, OR
|
Customer Service
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":388838,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.781727272727,"Longitude":45.5022727272727,"Distance":null},"State":"Oregon","Zip":"97005","ReferenceID":"POR-744255","PostedDate":"\/Date(1730294042000)\/","Description":"A major sportswear and footwear brand in Beaverton is looking for an Huma n resources direct advisor to join their team. This person is joining a growing HR team that supports internal employees through email, chat, and phone. They are looking for a candidate with strong communication with experience fielding a high volume of calls, emails, chats on a daily basis. This person will be onsite in Beaverton, OR Mon-Thurs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"HR Direct Advisor","City":"Beaverton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-At least one year of experience handling high volume of calls in call center environment-1 year of customer service or human resources experience-Great communication, highly organized, detail orientated","Skills":"-Experience with human resources (benefits, compliance, employee support, legal)-Experience with SAP or Workday-Bilingual","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A major sportswear and footwear brand in Beaverton is looking for an Huma n resources direct advisor to join their team. This person is joining a growing HR team that supports internal employees... through email, chat, and phone. They are looking for a candidate with strong communication with experience fielding a high volume of calls, emails, chats on a daily basis. This person will be onsite in Beaverton, OR Mon-Thurs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 06, 2024
Fallon, NV
|
Network Engineer
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
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This includes overseeing and troubleshooting WAN circuits, equipment failures, router and switch configurations, firewall access control lists, VoIP device registrations and configuration, and cryptographic device configurations in coordination with the Navy, DISA, commercial providers and Joint Partners.Compensation: $48/hr to $57/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Secret Network Admin","City":"Fallon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active secret clearance4- 7 years of network operations and support experience with a Bachelor\u0027s degree in a related field, or 9 plus year of network operations experience and support without a degreeSecurity+ or equivalent certification requiredExperience in installing and troubleshooting WAN and LAN network equipment and circuits Experience in monitoring, maintaining and troubleshooting ASA firewall ACLsAbility to troubleshoot network issues at the protocol/packet level using sniffers, protocol analyzers, NetFlow, logging, etc.Technical network troubleshooting and critical thinking skills with the ability to troubleshoot technical issues within multiple systemsKnowledge of Cisco Internetworking including IP addressing (subnets, CIDR), switching (VTP, VLANs, 802.1q, etc..) and routing (OSPF, EIGRP, BGP, PIM, multicast, etc.) and Cisco IOSKnowledge of IP networking fundamentals, OSI model, and frame/packet structureExperience in a network operations center environment including help desk, customer communication, trouble ticketing, and issue resolutionExperience with Department of Defense Security Technical Implementation GuidelinesExperience with network and performance monitoring tools (SolarWinds, etc.)Experience in network security technologies including firewalls, VRFs, and port-security/802.1xFamiliarity with Cisco VoIP, including PoE switches and Call ManagerExperience with NSA Type 1 cryptographic devices and keymat particularly KG-175D and KG-75Must be willing to work periodic shifted schedules include evening, night, and weekend","Skills":"CCNA equivalent strongly preferred","Industry":"Network Engineer","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0800,"SalaryLow":38.4640,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Network Admin to join one of our clients in Fallon, NV. This role is onsite. The Network Administrator is responsible for operating, maintaining, and troubleshooting... network connectivity and infrastructure on the client's networks. The candidate will support the operation and maintenance on multiple networks spanning different classification levels and ensures continuous network connectivity to customers and sites. This position will be in the Enterprise Network Operations and Security Center (ENOSC). The ENOSC functions as the centralized focal point for network operations and maintenance of the global training networks. This includes overseeing and troubleshooting WAN circuits, equipment failures, router and switch configurations, firewall access control lists, VoIP device registrations and configuration, and cryptographic device configurations in coordination with the Navy, DISA, commercial providers and Joint Partners.Compensation: $48/hr to $57/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 24, 2024
The Colony, TX
|
Patient Services (i.e. Scheduler)
|
Contract-to-perm
|
$14 - $18 (hourly estimate)
{"JobID":382756,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.8659090909091,"Longitude":33.0929090909091,"Distance":null},"State":"Texas","Zip":"75056","ReferenceID":"HTX-736335","PostedDate":"\/Date(1727205249000)\/","Description":"The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Navigating Care Scheduler","City":"The Colony","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Minimum of a year of Experience scheduling for physicians with multiple locations- Proficiency in using electronic medical record (EMR) systems and scheduling software.- Strong organizational and time management skills.- Excellent verbal and written communication skills.- Customer service-oriented with a compassionate and patient-focused approach.- High Call Volume Experience (at highest around 70-100 tickets a day - handling appointments for 2 clinics)","Skills":"- Athena EMR System Experience- Scheduling for an Imaging Center or Surgery Center- Additional education or certification in healthcare administration is a plus.","Industry":"Patient Services (i.e. Scheduler)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel... between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .