Residential Service Technicians

A customer of Insight Global is looking for Service Technicians to support their customer base on-site in the Janesville WI area. These individuals will be responsible for working with the existing customer base, focusing solely on add-ons and conversions strictly on the command panel. They will work alongside the service team for quick and easy installs. They will utilize their customer service skills to work directly with customers on any upgrades or accessories. These individuals must be comfortable using their personal vehicles to travel between customer sites and the shop location and will receive on-site training at the start of their employment. The hourly range for this role is $20-$24 based off of experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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High School Diploma
Valid Driver's License
Familiar with power and hand tools (i.e Screwdrivers, Wire Cutters, and Drills)
Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what they are, what is a causes internet lags, etc)
Comfortable working with smart devices and applications
Excellent customer service skills
Sales experience

1 year of professional customer service experience
Technical training
Wiring Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.