Senior Business Analyst

Insight Global is seeking a highly driven Senior Business Analyst to support one of our Financial Services clients. This BA will partner closely with a dedicated product team across three key product lines: Medicare Supplement, Medicare Advantage, and Prescription Drug.
In this role, the Senior BA will help shape business requirements, develop and refine user stories, ensure CMS‑aligned process accuracy, and drive alignment between product, business, and IT teams. This person will translate complex Medicare business rules into actionable technical solutions and support delivery across multiple initiatives that impact member experience, compliance, and overall plan operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 3–4+ years of Business Analyst experience
• 1+ year within healthcare, Medicare, or health insurance environments
• 1+ year working in an Agile setting, with hands‑on knowledge of Scrum and familiarity with the SAFe framework
• Proven experience partnering with stakeholders to gather requirements, refine them, and create detailed user stories in an Agile/Scrum environment
• Baseline healthcare domain knowledge, with a high‑level understanding of Medicare operations, regulations, and industry changes
• Proficiency with Jira or similar work‑management tools
• Strong experience writing and maintaining user stories
• Bachelor’s degree

• Experience supporting Medicare products or navigating CMS regulations
• Background working on IT or cross‑functional technology initiatives in a health plan environment
Familiarity with claims, enrollment, eligibility, or other core healthcare operational workflows

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.