Job Description
The Director of Technology Delivery is responsible for the efficient and effective delivery of Global Supply Chain Solutions (GSCS) IT solutions to internal business partners in support of external client needs in concert with the overall business and IT strategy. Serves as a liaison between GSCS IT and the GSCS business verticals. Has direct reporting relationship within IT to the Group Director, IT Business Partnership but will work closely with the SVP, VP, or GM of the GSCS business verticals. They will manage a team of IT specialists in support of the business vertical. This group is specifically responsible for new warehouse "Start-ups" and will be involved from pre-sales, to building the technology roadmap/design and finally implementation.
- They will provide oversight and prioritization of workload regarding launches, change requests, and other work items.
- Drives new business initiative analysis and overall project prioritization within the investment portfolio. Oversees launch activity ensuring timeliness, fiscal responsibility, and quality
- Sales role: Provide direct support and responsibility in landing new clients helping to increase revenue and profit by engineering the appropriate solution, facilitating the preparation of the cost estimates/RFX responses, and presentation of the IT portion of the Ryder response
- Collaborates with business partner senior leadership to identify strategic and innovative uses of technology to drive business growth and profitability. Acts as an adviser to the verticals on ways to exploit technology for competitive advantage
- Strengthen alignment between business partners and IT to ensure IT is seen as a true partner to the business. Improve accountability of the IT function to our business partners, increase responsiveness of IT to service demands
- Develops and monitors the approved annual operation and capital budgets for the IT solutions and projects supporting their business functions
- Decrease IT cost of delivery and raise quality for new client launches and existing client relationship
Required Skills & Experience
- 15+ years of Technology/ related Supply Chain industry experience
- 10+ years of Management level experience in a Technology organization within the Supply Chain/ Logistics/3PL organization
- Strong experience with solution architecture/roadmap for new customer warehouse implementations, strong experience with technology selection and pricing
- Proven experience with Supply Chain Technology Applications -- specifically WMS (Manhattan SCALE experience is a plus)
- Experience in the sales process: RFx, bid response, cost model preparation, client presentation, and launch
- Experience creating and managing Fiscal Budgets, Request for Capital Expense
- Experience in project management of large and complex solutions
- Strong business acumen: understands key financial drivers and dynamics related to growth and revenue goals of an organization -- comfortable maintaining relationships with VPs and Executive leadership
- Demonstrated executive level competencies; specifically leadership, communication, partnerships, process and change management into complex/matrix environments, and teamwork
- Bachelor's degree computer science, business, supply chain or related field
Nice to Have Skills & Experience
- Manhattan SCALE WMS Experience
- Masters Degree: MBA, MIS or Information Technology
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.